Job Title: Complaints Agent Location: Chandlers Ford (Hybrid after 8 weeks onsite training) Salary: £29,904 plus earning up to a 5% bonus. Hours: Monday - Friday (08:00 - 17:00 or 09:00 - 18:00) Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Founded in 2003, Utilita Energy was created to improve the way people experience energy, putting customers at the centre of every decision. Challenging the Big 6, we built our business around delivering a fairer, more flexible service that supports customers to feel informed, in control, and confident about their energy usage and costs. Listening to our customers is fundamental to how we work, which is why fairness isn't just a value us; It's how we resolve issues, learn from feedback, and continuously improve. As pioneers of Britain's smart meter revolution, we've empowered customers with clearer insight and smarter technology. As a Complaints Handler, you'll be the trusted voice our customers...

Job Title: Site Agent Rate: £400 per day (Limited) We are currently reviewing a requirement for an experienced Site Agent to join a long-term, regulated infrastructure programme within the water sector. This is an opportunity to support early enabling and pre-construction activities on a major treatment asset, progressing into full delivery over the coming years. This role is focused on the early stages of project delivery, working closely with senior leadership to prepare sites for construction before moving into on-site delivery as works ramp up. About the Role As Site Agent, you will initially support the Project Manager and Senior Project Manager with planning, documentation, and programme preparation during the early enabling phase. This will include assisting with construction planning, site documentation, and readiness for upcoming works. As the programme progresses, you will move into enabling and on-site delivery, managing day-to-day site activities, supervising...

Job Title: Call Quality and Compliance Officer Location: Chandlers Ford / Remote (Onsite weekly team days Monday & Wednesday) Salary: £26,208 per annum Hours: 40 hours per week, Monday - Friday Assessment Centre- Wednesday 11th March at our main head office in Chandlers Ford- 10am start As a Call Quality and Compliance Officer, you will play a vital part in ensuring consistency in the quality of our customer interactions. By listening to recorded calls, monitoring live chat and WhatsApp conversations between Customer Care Agents and customers you will observe and record compliance and service excellence, while providing insightful feedback to colleagues and leadership team, to support their development and enhance continuous improvement. A key part of the role is to lead on facilitating call levelling sessions both virtually & face to face, to maintain consistency in evaluations. You will be confident in challenging decisions, articulate in rationalising your...