Admin Officer Location: Nottingham, NG1-7EJ Monday-Friday 9am-5pm Pay rate: £12.86ph If you're someone who enjoys making a real difference behind the scenes, this is a brilliant opportunity to support courts to run smoothly and ensure people can access justice with clarity and confidence. Our Client is hiring for an Admin Officer to join a team where your day-to-day work directly impacts users, colleagues, and public service outcomes. What you'll be doing: Undertake administrative checks and vacancy management to ensure details are accurate Provide customer-focused support to users and stakeholders via face-to-face interaction, telephone (incoming and outbound), and correspondence in a range of formats Use HMCTS service scripts and knowledge articles to signpost users to the right services, including clear guidance for those with complex needs Handle administrative tasks to prepare for, facilitate, and conclude hearing activity Follow complaints policies and...

Framework Administrator Contract: 12-month fixed-term contract The Role We are looking for a Framework Administrator to provide proactive, high-level support to legal departments, taking ownership of key client frameworks and helping to deliver an exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently exceeded. Key Responsibilities Review Framework Agreements to identify and document client-specific protocols and processes. Implement guidance and training for support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against...