Bucks and Berks Recruitment
High Wycombe, UK
We are seeking a highly organised and customer-focused Key Account Co-ordinator to join our client's growing team. This role is key to building and maintaining strong customer relationships while ensuring the delivery of a "world-class" service. You will work closely with customers, engineers, schedulers, and internal teams to coordinate service delivery, meet KPIs, and ensure all work is completed in line with agreed SLAs. This is a fast-paced role requiring excellent attention to detail, strong communication skills, and the ability to prioritise effectively. Duties include Liaise with schedulers and specialist teams to ensure bookings meet customer SLA requirements Communicate effectively with customers, engineers, and subcontractors Manage all activity through the service management system Maintain accurate records and update customer portals with booking details Prepare and send RAMS, permits, and booking documentation Support permit requests and job progression via...
