B2B Area Sales Manager / Regional Business Development Manager – Window / Fenestration Industry This is an external field-based sales role focused on business development, account management and B2B relationship building across South West England and Wales region within the construction and fenestration sector. If you’ve also worked in the following roles, we’d also like to hear from you: Business Development Manager, Territory Sales Manager, Key Account Manager, Sales Manager   SALARY: Competitive Salary + Vehicle Allowance LOCATION: Field Based role covering South West England and Wales JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a B2B Area Sales Manager / Regional Business Development Manager covering South West England and Wales. This role is well suited to a commercially driven sales professional with strong knowledge of the construction and fenestration...

Customer Communications Assistant Manager Location: Bristol (or Halifax) / Hybrid (2 days pr week on-site) Contract Duration: Initial 6 Months Salary: From 46,000 per annum - Negotiable About: Join a major UK financial services organisation and help shape the essential communications millions of customers rely on every day! They are seeking a Customer Communications professional to join their Digital Engagement Team . This is not quite a marketing specific role, but instead, you'll support the delivery of clear, accurate and compliant customer communications - from welcome journeys and service updates to important account changes. Your focus will be on helping customers understand their products, make informed decisions and manage their finances with confidence. What You'll Do: Support end-to-end delivery of customer communications campaigns and updates Draft and refine clear, customer-friendly content Collaborate with legal, compliance and...

Customer Service Officer Bristol 28,000 - 30,000 Monday-Friday Days Early Finish Friday Benefits:- 25 Days Holiday + Banks Our client is a leading industrial manufacturing company, with a reputation for product quality which is second to none and industry leading standards. They are looking for a charismatic, driven and hands-on Customer Service Officer to liaise with customers and provide and process information in response to enquiries, concerns and requests about products and services in a timely manner. Role & Responsibilities: Manage key customer accounts, ensuring satisfaction, timely communication, and order accuracy. Act as the primary liaison between customers and internal teams (production, purchasing, quality, and finance). Monitor and report on order status, performance against budget, and customer trends. Ensure all orders meet ISO 9001 standards and company contract review procedures. Handle daily tasks including stock...

The Role As an L1/L1.5 Technical Support Engineer , you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework , managing the lifecycle of Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets, and distribution lists via Active Directory and Office 365. Hardware & Mobility: Support and configure desktops, laptops, printers, and mobile devices (iOS/Android). Escalation: Identify complex issues and escalate to appropriate resolver groups while maintaining ownership of the user experience. Technical Skillset Must-Have: Active Directory,...

The Role As an L1/L1.5 Technical Support Engineer , you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework , managing the lifecycle of Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets, and distribution lists via Active Directory and Office 365. Hardware & Mobility: Support and configure desktops, laptops, printers, and mobile devices (iOS/Android). Escalation: Identify complex issues and escalate to appropriate resolver groups while maintaining ownership of the user experience. Technical Skillset Must-Have: Active Directory,...

Job Title: Senior Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 27,500 per annum Contract Details: Permenant Start Date: ASAP Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified...

We’re looking for an experienced recruitment consultant who’s passionate about developing and growing a team. You’d be leading a high-performing team of three to four recruiters and the plan is to grow the team in 2026. While Tech experience isn’t essential, we’re keen on someone who thrives in a fast-paced environment. We’re open to billing managers or operational leaders with experience managing key accounts What You’ll Do: Lead and inspire a team of 3-4 consultants, ensuring delivery of exceptional results. Act as a strategic partner to clients, providing expert guidance and tailored talent solutions across the EMEA Tech market. Develop and implement recruitment strategies that meet client needs and drive team success. Stay ahead of industry trends, sharing best practices to enhance team performance. Oversee salary negotiations and manage the offer process for successful placements. Drive new business development, building strong relationships with targeted...