Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud...

Operations Co-ordinator Liverpool (Hybrid Working) 30,000 + Bonus + Benefits About the Role An exciting opportunity has arisen for an experienced Operations Co-ordinator to join a growing and dynamic logistics business following a recent period of expansion. This role sits within a busy operations and bookings team and will focus on managing import and export shipments across sea and road, ensuring the smooth movement of goods in line with current legislation and best practice. It is a busy, hands-on position ideal for someone who thrives in a cooperative environment and enjoys problem-solving and prioritising workloads. Key Responsibilities Manage import and export shipments from booking through to final delivery Coordinate transport across sea freight and road freight operations Liaise with customers, hauliers, shipping lines and international partners Handle shipping documentation and support customs-related processes Provide proactive updates to customers...