Summary: Are you a technical expert with a passion for operational excellence? As our Process Lead, you will be the guardian of our standards. You'll play a critical role in ensuring our frontline teams across Distribution, Leakage, E&M, Production, and Water Quality operate safely, consistently, and in full compliance with industry regulations. This isn't just about writing manuals; it's about translating complex technical requirements into clear, actionable guidance that protects our water supply and our people. Main Responsibilities Documentation Mastery: Author high-quality Site Operating Manuals (SOMs), Contingency Plans, and Standard Operating Procedures (SOPs). Knowledge Transfer: Develop engaging training materials and deliver annual briefings to frontline teams on internal updates and wider regulatory shifts. Collaborative Governance: Lead review groups with key managers to secure document approval and publication. Risk & Innovation:...