Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

PCV Bus Driver £18.35 - £20.19 per hour Progress your bus driving career with Arriva at our Luton depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping customers with popping to the shops or getting children to school - we provide an important service in connecting our customers to what matters to them. As a Bus Driver, you will get to know the familiar faces on your routes, build relationships and even be the highlight of someone’s day. We are proud of our customer service and how we support our community - and we would love to have like-minded individuals as part of our team. Pay Rate: £18.35 - £20.19 per hour Weekdays - £18.35 per hour Overtime - £20.19 per hour Pay rates reviewed via frequent pay negotiations. What’s in it for you? Overtime opportunities - extra shifts, bank holidays, all paid at a premium rate. Ongoing CPC training. Development and great career opportunities...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager Location: Based in Luton. Unfortunately this service has no step free access. Salary: 28,700 (Annual) Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers. About the...