Job Title: Customer Care Agent Location: Manchester Airport Shifts: 4 on 4 off roster pattern, 20 hours per week, 5 hours 45 minutes per shift Pay rate: £12.71 per hour Purpose : We are looking for 2 X Cleaners to carry out cleaning and deep cleans when necessary, of the ABM crew rooms and communal areas. Furthermore, the successful applicant will be expected to carry out the role of a Customer Care Agent (CCA) within our PRM contract, this will be dependent on operational demand. The purpose of the CCA role is to assist passengers requiring special assistance throughout their airport journey Key Responsibilities: Cleaning: · To carry out cleaning duties and responsibilities to a high standard as delegated by the Management Team · To adhere to cleaning protocol and procedures · Adherence to the health and safety regulations PRM : · Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to...