Job title: Customer Journey Manager Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 6 months (Potential for extensions) Daily Rate : 475.00 (Umbrella) Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds...

Job title: Insight Manager Contract: 6 Months Working Pattern: Remote (occasional travel required) Rate: 600- 800 per day (Umbrella) The Opportunity We are seeking an experienced and commercially minded Insight Manager to join our team. This is an exciting opportunity for a data-driven professional who thrives on transforming complex operational and financial data into compelling insights and strategic recommendations. You will play a pivotal role in supporting business improvement initiatives across Field Operations, helping senior stakeholders make informed decisions that maximise performance, return, and long-term success. We're looking for someone who combines strong analytical capability with exceptional storytelling skills, someone confident presenting to senior leadership and able to communicate insights in a clear, engaging, and commercially impactful way. Key Responsibilities Develop and maintain insightful reports, dashboards, and performance...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about transforming data into actionable insights? Do you thrive in a fast-paced environment and want to play a key role in shaping the future of data management within the utilities sector? If so, we have an exciting opportunity for you! Role: Data Architect Duration: 6 Months (ext options) Location: Warwick (Hybrid, 1 day every 2 weeks in office) Rate: 950 pd (Umbrella) Overview: Our client is on a journey to enhance their Data & Insights platform, leveraging the power of Azure. As a Data Architect, you will lead the data modeling...

Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : 475.00 (Umbrella) Rate: 475 per day (Umbrella) or a PAYE salary of 63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts...