Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

Role Description     This client facing role is accountable across a portfolio of FNZ Clients for the ownership and delivery of the overarching Test strategy and Test Approach as well as ensuring consistent and productive QA/Testing Process and Procedures for each project.   The Portfolio Test Manger will be responsible for leading the Project Test Managers/Leads, test risks, issues, timelines and quality as well as providing oversight of all FNZ and Client testing across a portfolio of projects.     Working from within the Testing Practice, this role would also work closely with the Head of Testing, Project Management, Delivery Management, Infrastructure and Release Management functions across multiple projects to ensure on time quality delivery in compliance with the FNZ SDLC.      Specific Role Responsibilities    Stakeholder Management   Stakeholder management and ensuring overall client satisfaction across all projects/areas covered within the...

Job Title: Manufacturing Engineer Location: Scotstoun & Govan Salary: £40,808 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. Role Description: Drive collaboration and influence to optimise engineering definitions and output formats, aligning them with current and future capabilities as well as best practices, while embedding a Value Engineering, APQP, and PFMEA mindset across all applicable programmes. Apply Lean tools and techniques to effectively solve problems and enhance performance in product delivery throughout ship manufacture and integration, as well as within supporting business processes. Develop...

Job Title: Senior Manufacturing Engineer Location: Scotstoun & Govan Salary: £44,196 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. Role Description: Collaborate with strong influence to optimise engineering definitions and output formats, ensuring alignment with current and future capabilities and best practice, while embedding a Value Engineering, APQP, and PFMEA mindset across applicable programmes. Lead and develop the technical contributions of colleagues, motivating team members through positive, open, and honest communication. Define and approve facilities, equipment, tooling, and processes, and...

LOCATION: Edinburgh Airport SHIFT PATTERN: 3 on 3 off, 42 per week SALARY: £36,734.8 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! Role Purpose  The Duty Manager (Cleaning Operations) is responsible for overseeing all cleaning activities across the entire Edinburgh Airport campus. This role ensures that the airport maintains the highest standards of cleanliness, hygiene, and presentation to support passenger satisfaction, operational efficiency, and compliance with health and safety regulations.  Key Responsibilities  Manage day-to-day cleaning operations across terminals, offices, car parks, and external areas.  Supervise cleaning staff, allocate duties, monitor performance, and provide ongoing training and support.  Quality Assurance: Conduct regular inspections to ensure cleaning standards meet contractual...

Location: Edinburgh Contract: Permanent Hybrid Working Model: 3 Days on site Role Description The Incident Management team at FNZ play a crucial role in owning the technical Incident Management process that is used to recover services during a Major Incident (Severity 1 or Severity 2 incidents) to manage interruptions or unplanned outage to business and client critical systems, platforms and processes. The Senior Incident Manager will lead Incident and Problem Management tickets in their region and directly manage an Incident Manager on a day-to-day basis supporting on any escalations and ensuring the global Incident Management process is effectively implemented and followed on a day-to-day basis. The Senior Incident Manager will work collaboratively with technical and non-technical teams to successfully recover services and ensure effective communication is issued to internal and external stakeholders during incidents. The Senior Incident Manager...

FNZ is undergoing a period of significant transformation, making this an exceptional time to join the group tax team. Tax is highly visible, well‑respected and embedded in the business, playing a key role in shaping commercial outcomes, enabling change and supporting growth across a complex international footprint. This is a fast‑paced, high‑expectation role. The environment is demanding, but for those who enjoy variety, responsibility and being close to the action, the work is genuinely interesting and the impact is real. The tax team is collaborative, commercially minded and trusted by senior leaders across the group. Role Responsibilities International tax projects & change Play a central role in major international tax projects, restructurings, acquisitions/divestments and entry into new markets. Lead the implementation of Pillar Two across the group, coordinating inputs across jurisdictions and advisers. Own the group’s Country‑by‑Country Reporting...

About Us                                            FNZ is undergoing a period of significant transformation, making this an exceptional time to join the group tax team. Tax is highly visible, well‑respected and embedded in the business, playing a key role in shaping commercial outcomes, enabling change and supporting growth across a complex international footprint. This is a senior, stretching role for an experienced tax professional who wants breadth, influence and ownership. While the environment is demanding, the work is genuinely interesting and the tax team is trusted to operate with judgement, autonomy and commercial awareness. Over time, and subject to performance, the role is expected to take on greater leadership of the group’s direct tax agenda, with the opportunity to progress into a broader leadership position within the tax function (Head of Direct Tax). Progression is merit‑based and earned through impact, capability and resilience in a fast‑paced...

An established and growing Edinburgh based contractor is looking to appoint a Senior Estimator/Estimating Manager to take full ownership of their estimating function. You will be the lead Estimator, supported by an Estimating Assistant, and will play a central role in shaping tender strategy and supporting the continued growth of the company. They deliver high-quality build, refurbishment, and fit-out projects across a range of sectors including commercial, industrial, residential, public environments, and more. As Senior Estimator/Estimating Manager, you will: - Take full responsibility for the estimating function from first principles through to final submission. - Manage and prioritise a steady flow of tenders across multiple project values. - Develop and implement estimating strategy, pricing approach and risk assessment. - Work closely with Directors and the wider commercial team to support business decisions. - Mentor and manage the Estimating Assistant. - Play a key role...

LOCATION: Edinburgh SHIFT PATTERN: as required, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE  ABM UK is seeking a dynamic and experienced Operations Manger to join our team. As an Operations Manager, you will be responsible for delivering the highest standards pf cleanliness, hygiene, waste management and other contractual tasks at out client’s sites. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.  KEY RESPONSIBILITIES  Manage the contract in accordance with company policies and procedures  Ensure high standards of cleanliness, hygiene and waste management are consistently achieved  Complete budget forecasts and monthly reconciliations  Provide...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Showroom Retail Store Manager – Curtains, Flooring and Carpets An exciting opportunity for a driven retail sales professional to lead a busy interior furnishings showroom specialising in curtains, flooring and carpets. Ideal for someone passionate about retail sales, customer service, team leadership and growing showroom revenue. If you’ve also worked in the following roles, we’d also like to hear from you: Curtain Manager, Showroom Manager, Retail Sales Manager, Flooring Sales Manager, Shop Manager   SALARY: up to £50,000 per annum LOCATION: Edinburgh, Scotland JOB TYPE: Full-Time, Permanent WORKING HOURS: 8.00am to 5.30pm, Monday to Saturday (5 day week)   JOB OVERVIEW We have a fantastic new job opportunity for a Showroom Retail Store Manager to lead a successful retail showroom specialising in interior furnishings including curtains, carpets and flooring. Working in a customer-facing retail environment,...

LOCATION: WOOD MACKENZIE, Edinburgh SHIFT PATTERN: Monday to Friday 17.00-20.00 PAY RATE: £12.21 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE Your duties will involve cleaning of office areas and includes hoovering, mopping, desk wiping, kitchen, and toilet cleaning. You will empty waste and top up consumables. You must have good attention to detail and high standards of cleaning. You will be responsible for disinfecting areas as per planner KEY RESPONSIBILITIES · Dusting, wiping, and disinfecting desks and all surfaces · Scrubbing kitchens and toilets · Hoovering and mopping floors · Disinfecting all high touch points · Detail work i.e. skirtings, sills, fixtures etc · Following group and company policies and procedures · Report any apparent deficiencies in systems of work or...

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...

Managing Recruitment Consultant/Divisional Manager - Business Support Edinburgh 38,000 - 48,000 Per Annum (Car allowance & Commission) Are you a driven recruitment leader ready to take your career to the next level? We're looking for a Managing Recruitment Consultant who's passionate about leading and inspiring a high-performing team. This is your chance to step into a pivotal role where you'll shape the future of an established, successful division, supported by solid financial resources and a culture that values your leadership. Why Join Us? Lead an experienced, results-driven billing team with a track record of success. Enjoy immediate commission with a 0% threshold for your first six months - start reaping the rewards of your hard work from day one. Benefit from award-winning training and tailored 1:1 coaching designed to accelerate your professional growth. Be part of a dynamic, success-driven culture where achievements are celebrated in style - fine...

Managing Recruitment Consultant - Finance Edinburgh City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Edinburgh. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team...

LOCATION: Edinburgh, St James Quarter SHIFT PATTERN: 4 on 4 off, 38.5 hours per week PAY RATE: £12.70 per hour Purpose of the Role As a Front of House Cleaning operative, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance. Main Duties / Responsibilities To support the Cleaning Presentation Supervision Team/ Deputy Presentation Manager in the day-to-day operational ensuring you perform your role in a timely manner and high standards are achieved. Be an active team member on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest...

We are seeking an experienced Site Manager with a strong background in civils and groundworks to join our growing team. You will be responsible for leading and managing all aspects of site delivery for civil engineering and groundwork projects, ensuring high standards of quality, safety, and efficiency throughout execution. The successful candidate will have proven experience managing complex groundworks packages, including earthworks, drainage, foundations, and associated civil works. Key Responsibilities Oversee day-to-day site operations and delivery of civils and groundworks projects from start to finish. Lead, coordinate, and manage on-site labour, subcontractors, plant, and equipment. Ensure all works are carried out safely, on time, and within budget while meeting quality standards. Interpret and apply technical drawings, specifications, and programme requirements. Conduct regular site inspections, progress reports, risk assessments, and toolbox talks. Liaise...

Site Engineer Quality & Adoptions East / Central Scotland Multi-site role Design & Engineering Team Be the technical backbone behind infrastructure quality and successful adoptions across multiple live housing developments. An established residential developer is seeking a technically strong, site-focused engineer to take ownership of infrastructure inspection, quality assurance and the structured close-out of developments through to adoption. This role sits within the Design & Engineering team , reporting to the Engineering Manager not site management and focuses on ensuring roads, drainage, SUDS and external works are constructed correctly, signed off properly and successfully adopted by bodies such as Scottish Water and local authorities. The Role You ll work across multiple live developments throughout East and Central Scotland, carrying out programmed inspections of groundworks and infrastructure, verifying compliance with drawings and standards,...

Job Title: Team Lead - Detail Design Location: Scotstoun, Hybrid - 3 days per week on site (depending on business needs) We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £49,433 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: Detail Design specialises in 3D CAD integration and the production of precise engineering outputs, mainly detailed...