Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range of Managed Services environments. The role is responsible for taking full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Service Desk Analyst provides high-quality technical support to customers across Sword’s Managed Services environments. The role is responsible for taking ownership of assigned Incidents and Requests, investigating issues, resolving them where possible and ensuring they are escalated appropriately when they cannot be resolved within the Service Desk. The role combines technical support with strong service discipline and customer awareness. Service Desk Analysts are expected to take pride in the quality of their work,...

IT Support Engineer / Service Desk Analyst Join a supportive IT service environment where you’ll solve technical issues, keep colleagues productive and secure, manage IT assets and help new services transition smoothly into business-as-usual support. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Analyst, Infrastructure Support Technician Benefits include a Civil Service Defined Benefit Pension with a 28.97% employer contribution, 28.5 days’ paid holiday plus UK public bank holidays and flexible working hours. This job is officially known within the organisation as a Local Systems Administrator   SALARY: £33,227 per annum + Benefits LOCATION: Birkenhead, Merseyside, North West England (100%...

IT Support Engineer / Service Desk Analyst – Onsite and Remote Support Join a varied, customer-facing IT support role where you’ll provide hands-on technical assistance across 5–6 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face-to-face support, you’ll work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Second Line Technical Support Engineer, Technical Support Analyst, IT Technician, 2nd Line Support Engineer, Desktop Support Engineer, Desktop Support Technician, Deskside Support Engineer, IT Helpdesk Analyst   SALARY: £34,000 - £37,000 per annum with up to £4,000 Bonus + Benefits  LOCATION: Onsite at London client sites (zones 1-6). When not on a client site, you’ll work from...

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel (opens in a new window to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from people from all backgrounds with the experience and skills needed to perform this role. Job description Are you interested in data and how it...

Job Title : IT Helpdesk Analyst (German Speaking) Location : Edinburgh Sighthill North OR Leeds Wellington Place Hourly Pay Rate : 18.25 Start Date : December 1st, 2026 Contract : Temporary position, 6 months with potential for progression. Working Hours : You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. Hybrid Working : 2 days per week working from the office, 3 days working from home. Training Period : During the first 3 months, all training will be delivered from the office. Candidates must be able to attend the office full-time throughout this period before moving to the hybrid working pattern. Join Lloyds Banking Group! Lloyds Banking Group is looking for a fluent German and English speaker to join their IT Helpdesk team, supporting colleagues across multiple locations, including Amsterdam and Luxembourg. This is an excellent opportunity for someone with strong customer service skills, an interest in...

Job Title : IT Helpdesk Analyst (German Speaking) Location : Edinburgh Sighthill North OR Leeds Wellington Place Hourly Pay Rate : £18.25 Start Date : December 1, 2026 Contract : Temporary position, 6 months with potential for progression. Working Hours : You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. Hybrid Working : 2 days per week working from the office, 3 days working from home. Training Period : During the first 3 months, all training will be delivered from the office. Candidates must be able to attend the office full-time throughout this period before moving to the hybrid working pattern. Join Lloyds Banking Group! Lloyds Banking Group is looking for a fluent German and English speaker to join their IT Helpdesk team, supporting colleagues across multiple locations, including Amsterdam and Luxembourg. This is an excellent opportunity for someone with strong customer service skills, an...

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You'll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open to considering this role on a part time basis so if you are considering this, please feel free to apply and message Hannah Clarke directly informing of the interest in this role on a part time basis. Role Overview: Location: Leeds/Hybrid. 2-3 days per week in the office. Package: £26,000-£28,000 depending on experience Industry: Cyber Security / SaaS What You'll Be Doing: Act as the first point of contact for customers needing product support across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line...

We're hiring a Onsite IT Support Engineer( IT Support Center Analyst II) who thrives on solving technical challenges and creating seamless customer experiences. If you're passionate about helping people and love troubleshooting, this role offers the perfect blend of technical work and customer impact. As the Onsite IT Support Engineer , you are responsible for supporting Schneider Electric workplace and infrastructure equipment (including network related ones) physically on-location at Schneider Electric facilities including but not limited to. What will you do? Provide Desk Side support services to end users when incidents cannot be resolved remotely through the Service Desk Provide HW Break & Fix support services to end users when hardware incidents need a replacement of defective whole unit by an equivalent one Provide Hand & Eyes support to operate technical tasks requests on infrastructure equipment, and under control of the remote administration team...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the retail sector, is seeking a talented Systems Analyst to join their dynamic team at the Head Office. This temporary position is set for a duration of 9 months and offers an exciting opportunity to work in a fast-paced environment while supporting critical technology systems that enhance the experience for both customers and colleagues. Role: Senior Systems Analyst Duration: 9 Months Location: Welwyn Garden City (on site) Rate: 450 pd Umbrella Key Responsibilities: As a Systems Analyst, you will play a pivotal...

IT Support Engineer Join a varied, hands-on IT support role providing onsite support to schools and education customers across Swindon, Wiltshire and Gloucestershire. You will solve technical issues, take ownership of customer relationships and develop your skills across Microsoft 365, cloud services, networking and infrastructure. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, IT Technician, Technical Support Engineer, Technical Support Analyst, Helpdesk Analyst, Desktop Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer   SALARY: £28,000 - £32,500 per annum (depending on experience) LOCATION: Swindon, with regular travel to customer sites across Wiltshire and Gloucestershire within approximately a 35-mile radius JOB TYPE: Permanent, Full-time WORKING HOURS: 37.5 hours per week, Monday to Friday, with flexibility across the full working day to meet...

Position Title: IT Technical Analyst Contract Type: Permanent (Onsite or Hybrid) Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance required Role Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects. Key Responsibilities User Support: Deliver desk-side help desk support, resolve tickets (ServiceNow), and create end-user training materials. Systems & Infrastructure: Maintain PCs, servers, networks (LAN/WAN), Active Directory, backups, and air-gapped systems. Compliance & Procurement: Own site KPIs, handle hardware/software procurement, and maintain security controls (SOX, Cyber Essentials, CMMC). Operations: Join on-call rotations and apply continuous improvement methods to reduce costs and boost efficiency. Requirements...

Role Overview: Job Title: Application Support Analyst Reports to: Head of IT Based: Hybrid, 3 days a week in our Burntwood head office Contract: Full time, Permanent   About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third largest globally, with over 1000 centres and growing. Since 1983, we’ve built a reputation for our award-winning culture and excellence in early years care and education.   About the role As an Application Support Analyst, you’ll play a key role in the day-to-day support and maintenance of Busy Bees business-critical applications. Working closely with the Application Manager and wider Support Team, you’ll provide 1st and 2nd line application support , investigate and resolve incidents and requests, and work with internal teams and third-party suppliers to deliver excellent service within agreed SLAs.   A key part of the role will also be managing user access...

Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused on ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting, and working closely with technical teams, suppliers, and business stakeholders to drive continual service improvement. Key Responsibilities Own end-to-end IT service delivery for designated business areas. Act as the primary escalation point for service-related issues, incidents and service...

Berry Recruitment are looking for a Service Driver for a reputable company in Bury St Edmund's. POSITION: Service Driver FUNCTION: To ensure timeous professional Delivery and Collection of Portable Toilets and Welfare Units to/from Customers. Complete Daily/Weekly cleaning and service tasks as specified. LOCATION: Bury St Edmund's REPORTING TO: General Manager RESPONSIBILITIES To plan, organise, monitor own workload working with both HSC and GM on a day to day basis in order to achieve the daily work plan and ensure that all service and quality standards are achieved on a consistent basis Able to organise the effective running of the daily service schedules Multi-drop servicing of single plastic toilets including emptying, cleaning, refilling with chemicals, and ensuring toilet rolls are replenished Ensure quality of products being delivered to our customers meets agreed standards and advise any damages/refurbishment requirements to GM Understand and...

EMEA Systems Support Technician - Tier 1 Bracknell, Berkshire Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful, with a culture that is casual and friendly. Spectra Logic Corporation is a storage industry leader, providing innovative data storage solutions for almost 40 years. We design and manufacture robotic libraries utilizing tape and disk technology to meet the backup needs of our diverse customer base. We offer a casual work environment with ample opportunity to learn and grow within the company, whose HQ is located in beautiful Boulder, CO. Who's on your team? Problem solvers. We have huge range of personalities with common traits, they love to solve problems, they enjoy learning, and they help each other. Most importantly, they are focused on helping our customers. We do work hard; we work together, and enjoy the challenges presented. While most of our Service Delivery Team are based...

At Amentum , we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and...

Project Coordinator: Support Complex Laboratory Projects with Real-World Impact Join Tetra Tech as a Project Coordinator and become a key link between clients, laboratory teams and analytical project delivery at our Bedford laboratory. Purpose and Scope of the Role This full-time, permanent role supports the delivery of specialist laboratory projects across sectors including water, utilities, agrochemical, defence, food, feed and forage crops. Working within a respected team of analysts, chemists and technicians, you will help coordinate client enquiries, project information, sample media orders and subcontracted results through our Laboratory Information Management System. You will act as a primary point of contact for ongoing projects, ensuring client requirements are understood, work is logged accurately, progress updates are communicated clearly, and any delays or issues are escalated promptly. Our Bedford laboratory has a strong technical reputation and...

Role Title: Graduate Geo-Environmental Consultant Start Date: September 2027 Location: London Joining Tetra Tech as a graduate is more than starting a new job - you'll become part of our Next Gen Talent development programme, designed to support you as you build your career with us. Alongside hands-on experience and exposure to real projects, you'll benefit from a structured programme of regular learning, training and development opportunities, helping you grow your technical and professional skills as you progress. You'll be supported throughout your development by experienced colleagues, giving you the opportunity to learn, build your network and develop the skills and experience needed for a successful long-term career with Tetra Tech. Launch your career on projects that help transform brownfield land, protect communities and support a more sustainable future. At Tetra Tech, you'll work alongside experienced specialists, develop practical consultancy skills...

À Eurostar, nous voulons offrir à nos passagers la meilleure expérience pour voyager en Europe. Rejoignez-nous et faites partie d'une équipe dynamique, connectée et multiculturelle, qui se sent chez elle dans quatre pays et partage un objectif commun : créer une expérience exceptionnelle pour chaque voyageur ! Et si votre stage de fin d'études vous emmenait à Londres, au cœur d'une entreprise ferroviaire internationale ? L'équipe Technology & Process Optimisation recherche son ou sa futur(e) stagiaire Stations and Onboard Systems. Chaque jour, nos gares s'appuient sur un ensemble de systèmes pour fonctionner : vente et après-vente, validation des billets, contrôle aux frontières, suivi des flux de voyageurs, gestion des perturbations en gare… Certains de ces systèmes sont critiques : sans eux, les opérations s'arrêtent. Le stage en un coup d'oeil : assurer le support, la maintenance et l'évolution des systèmes utilisés dans les gares Eurostar. Vous travaillerez sur...