About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Wolverhampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest...

Customer Service Advisor Salary: 24,476 + Excellent Civil Service Benefits Location: Birmingham (Hybrid working - Non-contractual policy currently in operation with a minimum of 8 days per month office attendance) Permanent Full Time 37 hours per week Introduction Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in their recruitment of a Customer Service Advisor. About CCW CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). CCW values: We...

Office Administrator / Customer Service Advisor Join a friendly small-office team in a varied part-time role supporting customers, engineers and day-to-day administration. This opportunity suits an organised, reliable communicator who can work independently, manage changing priorities and stay calm when busy. If you’ve also worked in the following roles, we’d also like to hear from you: Administration Assistant, Business Support Administrator, Admin Assistant, Team Administrator, Customer Service Administrator, Customer Service Assistant, Customer Support Advisor, Reception Administrator, Office Coordinator   SALARY: £13 per Hour       LOCATION: Sutton Coldfield, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: Monday, Tuesday and Friday, 9.00am – 5.30pm. Additional hours will occasionally be required for holiday cover   JOB OVERVIEW Enjoy a varied working week where organisation,...

Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes....

Job Title: Customer Experience Advisor Salary: 25,313 Location: Remote Role Purpose The Customer Experience Advisor supports our clients strategic and operational objectives by delivering an efficient, professional and customer-focused service. The role involves managing customer enquiries, supporting operational processes, maintaining compliance and contributing to continuous improvement across the organisation. Key Responsibilities Act as the first point of contact for external stakeholders, responding to enquiries via telephone, email, live chat and Microsoft Teams. Provide accurate advice, guidance and support to customers, promoting their products and services. Maintain up-to-date knowledge of their products, services, systems and customer service standards. Deliver a consistent, high-quality customer experience in line with organisational policies and regulatory requirements. Process learner registrations, certification requests, centre...

Job Type: Permanent / Full Time (Office Based) Location: Halesowen, Birmingham Hours: 40 hours per week Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400 people doing things the Hayley Way play a vital role in our ongoing success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for a proactive and experienced Employee Relations Manager to join our HR Team About the role This is a key role focused on partnering with managers across the business to provide expert guidance, coaching and support on all aspects of employee relations. You will help managers confidently and effectively...

Principal Recruitment Consultant Birmingham (Hybrid - 3 days at home, 2 days in the office) Competitive base salary + uncapped commission Lead your market. Drive transformation. Build influence. This is a senior, high-impact opportunity for an experienced contract recruiter looking to take ownership of a Technology Change & Transformation market, build strategic client partnerships and establish themselves as a recognised expert within one of the most critical areas of technology recruitment. At Experis, Principals work on complex, high-value engagements, shape client strategy and build long-term partnerships, supported by a global Talent & Technology Solutions platform. Your Market: Technology Change & Transformation You've built expertise within Technology Change & Transformation recruitment and understand the difference between programmes that deliver meaningful business outcomes and those that struggle to gain traction. Whether...

About the role An exciting opportunity has arisen to join our Bodyshop team at BMW Solihull as a Bodyshop Advisor. You will be part of a proactive team focused in delighting our customers and getting it right first time & you will be supporting our Bodyshop Team in driving the productivity and efficiency of the department. You will also be handling and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. About you Experience and understanding in aspects of a Bodyshop and Insurance claims is ideal therefore you will already hold a similar position in the motor industry. This is a sales focused role that would suit a forward thinking, people orientated person, and you must be familiar with both Audatex operations & VDA accreditation. You must have excellent communication skills and a good telephone manner as the majority of...

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Solihull. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are...

Job Title Head of HR Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of 100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join...

Regional Technical Estimation Manager Location: Birmingham, Midlands Salary: £53,000 £58,000 per annum About the Role We are seeking an experienced Regional Technical Estimation Manager to lead regional estimating activities while providing dedicated technical account management for a key client within the audio-visual (AV) integration industry. This is a senior technical and commercial role combining leadership of the estimating function with hands-on technical support, solution development and client relationship management. You will work closely with Sales, Technical Design, Project Management, suppliers and clients to ensure quotations are accurate, commercially competitive and delivered within agreed timescales. The successful candidate will play a key role in maintaining technical quality, improving estimating processes and ensuring a seamless transition from initial client requirements through quotation, design, installation and project completion....

Job Title: Employability and Enrichment Assistant Location: Birmingham Salary: £19,676 - £20,127 per annum pro rata of £27,241 - £27,865 per annum - SS2 Job type: Permanent, Full-time. 30 hours per week, over 40 weeks per year UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: UCB's highly experienced Disability and Neurodiversity Support team is expanding during an exciting period of growth, including the development of world-class facilities, and we are looking to recruit an Employability and Enrichment Assistant. In this impactful role, you will work closely with EHCP students to access enrichment activities, build social and communication skills, and prepare for employment, apprenticeships, or further study. You will collaborate with curriculum teams and support services to ensure students are fully engaged in inclusive college life, while tracking progress and supporting individual development. You...

Connaught Resourcing is a specialist healthcare recruitment agency that works in partnership with public, private and third sector clients. Our specialism is within NHS 111, 999 and urgent care. We are currently recruiting Pathways Trained Health Advisors who are interested in remote working. The role is 100% homebased. Please note you must already be Pathways Trained to qualify for this role . This is a fantastic opportunity to develop your career within the NHS 111 service whilst in the comfort of your own home. To be considered for this role you will need to fulfil the following criteria: You are fully trained on the latest version of Pathways You have at least 12 months experience working for NHS 111 You have taken a call on the service within the last 6 weeks You are able to provide 3 months of call audit history You can commit to a minimum of 18 hours per week You have your own equipment - laptop, headset, smartcard reader You have private workspace to work from...

ASC Connections is a well-established recruitment agency with a reputation for providing a high-quality recruitment service to Engineering and Manufacturing businesses across the UK. We are in a state of constant growth and due to the diversity of our business, we are interested in Recruitment Consultants of all levels who specialise within, Engineering, Manufacturing, Business Support, Executive, Supply Chain or Electrical / Electronic Engineering to join our dynamic team. As a Recruitment Consultant, you will take charge of the entire recruitment process, from sourcing top-tier talent to negotiating job offers. Cultivating meaningful relationships with both clients and candidates, showcasing your expertise as a trusted advisor. We offer full training, in-house, outsourced and on the job coaching to help you become the best version of yourself. Responsibilities of our Recruitment Consultants: Proactively source and attract candidates using diverse channels such as job boards,...

HR Coordinator Location: Site-based, Monday to Friday (8:30am - 5:00pm) Salary: 37,000 Hours: 37.5 hours per week Ashley Kate HR & Finance are pleased to be supporting our client in recruiting for this brand new role of HR Coordinator to join their busy HR team. This is an excellent opportunity for an experienced HR Coordinator looking to build on their experience and take on a varied role within a fast-paced business. Supporting a workforce of over 500 employees across multiple UK locations, you will act as a key link between HR administration and managers while helping to deliver an efficient and proactive HR service. What will you be doing? Coordinating HR activities across the employee lifecycle, including onboarding, changes and employee records. Supporting managers with HR queries and Employee Relations matters. Providing guidance and confidently challenging and influencing managers where required. Supporting HR administration during the...

Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We are looking for a Customer Support Advisor to efficiently and effectively manage a case load of motor claims during the...

HR Advisor North Birmingham - Hybrid Working Full Time, Permanent 38K + benefits We're supporting a well-established organisation in the appointment of an HR Advisor to join its growing People function. This is an excellent opportunity for an experienced HR professional to join a fast-paced, multi-site environment, partnering with managers to deliver effective people solutions and support wider business performance. Offering a broad generalist remit, the role will combine hands-on employee relations with manager coaching, organisational development and involvement in wider HR initiatives. The Role Working closely with operational stakeholders and the wider HR team, you'll provide practical advice across a broad range of people matters, helping managers navigate challenges, make informed decisions and build confidence in their people management responsibilities. You'll take a proactive approach to employee relations, supporting early resolution, improving management...

Nicholas Associates is partnered with a civil engineering contractor based in the West Midlands, they provide a groundworks, civil engineering and Reinforced Concrete Frame service to Tier 1 Contractors. They are looking for an experienced Health and Safety Advisor. The Health and Safety Advisor will be required to work on sites across the West Midlands. To succeed in this role you will be expected to carry out the following roles and responsibilities with a comfortable level of autonomy: Report to the HSE Manager and provide support and assistance to HSE team, Construction Directors, Contracts Managers, and the site teams on HSE issues Promote and ensure implementation of the organisations occupational H&S and environmental policies and procedures across all developments. Attend pre-commencement meetings as requested to proactively contribute to the initial decisions made by the construction team on H&S matters. Lead on accident/incident investigation. Produce...

About the role An exciting opportunity has arisen to join our Bodyshop team at BMW Solihull as a Bodyshop Advisor. You will be part of a proactive team focused in delighting our customers and getting it right first time & you will be supporting our Bodyshop Team in driving the productivity and efficiency of the department. You will also be handling and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full-time role working 8am-6pm Monday to Friday that requires a proactive & dedicated approach to delighting customers to ensure we provide them with the highest possible levels of service. About you Experience and understanding in aspects of a Bodyshop and Insurance claims is ideal therefore you will already hold a similar position in the motor industry. This is a sales focused role that would suit a forward...