Capita
Manchester, UK
As a Senior Workforce Planning Analyst, you’ll lead forecasting, capacity planning and workforce modelling across operational and strategic programmes. You’ll turn complex data into clear recommendations, helping the business understand future staffing needs, optimise resources and make informed decisions. Working with teams across Operations, Finance, Commercial, HR and Transformation, you’ll support operational performance, financial planning and growth initiatives. Job title: Senior Workforce Planning Analyst Job Description: This role is home-based but you will need to be able to travel to the Manchester office for meetings when arranged. What you’ll be doing Develop short, medium and long-term demand forecasts, using operational trends, customer behaviour, seasonality and transformation activity. Build workforce capacity plans that translate forecasted demand into staffing requirements, recruitment plans and resource profiles. Create scenario models...
