The Head of Marketing Capabilities is responsible for driving and implementing best-in-class marketing technology platforms and tools to deliver against Citi’s Services strategic vision of generating always-on and personalized marketing offers. The individual in this role will inform, plan, and deliver Citi Services Marketing’s Technology stack to attract new prospects and engage our institutional clients. This role is critical to the organization as they will build a team to define and deliver on Citi Services’ MarTech roadmap that is designed for ease of use, automating, and speed to market to deliver seamless digital customer experiences that are personalized and relevant. The MarTech stack will enable data driven decisions with automation, streamline process that drive operating efficiency and improve business performance across Citi Services line of business, while aligning to the centralized Marketing function. The job requires a deep understanding of technology and the...

  Who You Are: You’re commercially minded and naturally competitive. You don’t just meet targets; you redefine them. You spot growth opportunities others miss and turn conversations into measurable results. You’re confident, articulate, and credible when speaking to senior decision-makers, able to influence, negotiate, and build long-term partnerships that drive both customer and business success. You’re a self-starter with strong ownership and accountability. When challenges arise, you meet them head-on, bringing smart, pragmatic solutions. You thrive in a structured, high-performing environment where precision and pace matter. Managing a high volume of strategic accounts doesn’t faze you; it motivates you. You’re curious and data-driven, using insights to guide your decisions and refine your approach. You’re culturally intelligent, fluent in both German and English , and able to adapt your communication style seamlessly across the DACH region. You...