Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent £25k-£28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...

Administrator & Receptionist- Beenham. Monday-Friday- Fully Office Based Permanent 25k- 28k depending on experience Key Responsibilities Customer Support & Communication Act as the first point of contact, representing the organisation in a professional and approachable manner Deliver a consistently high standard of customer-focused service Answer incoming calls in a friendly, confident, and professional way Respond to sensitive or difficult conversations with patience, understanding, and empathy Direct calls to the relevant teams or accurately record and pass on messages Develop positive relationships with customers to build trust and loyalty Provide clear, accurate, and timely information to customers and suppliers Scheduling & Diary Coordination Arrange, update, and cancel appointments efficiently as required Manage schedules for engineers and field-based staff to ensure effective daily planning Work closely with customers and...