Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If you’ve also worked in the following roles, we’d also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head of Customer Insight, Head of Communications, Resident Experience Manager, Head of Customer Service, Customer Experience Director, Customer Experience Manager   SALARY: £69,762 per annum + Benefits LOCATION: Evesham, Worcestershire (with travel to other sites) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week   JOB OVERVIEW We have a fantastic new job opportunity for a Head of Customer Experience to lead and continuously enhance customer service, engagement, communications and resident influence...

Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full?scale building works. The Small Works Contracts Manager will oversee projects across the Midlands region, conducting site visits to survey required works, preparing and submitting quotations, and coordinating the successful delivery of all awarded jobs. What You ll Deliver Various projects ranging from £500 up to £50,000 and above Manages the full contract lifecycle from drafting to close-out Tendering. Client liaison. Site operative and sub-contractor liaison. About you Ensures contracts align with business objectives and minimize risk Ensure compliance with legal, regulatory, and company...

OFSTED Registered Manager - Intake & Assessment (Children's Residential) How would you feel knowing that the things you do daily are making a real difference to the lives of others? At Cambian, our vision is to inspire lives and to continually develop them. And not just the individuals in our care but their families and communities too! As a leading provider, we are making sure that the support we offer is constant, reliable and of the highest possible quality at all times. We are currently welcoming applications from enthusiastic candidates to join our team in Hereford. As well as having oversight of the 3 bed service you will be responsible for: Planned & Emergency Admissions Bridging Placements Providing Stimulation and Opportunity Through Daily Programmes Tailored to Meet Individual Needs In this role you will join an experienced and supportive team within a beautiful and fully equipped setting. You will share the same unified goal to actively...

Do you want full autonomy to lead operations for our chemical manufacturing site near Kidderminster? With a role encompassing the whole production operation including planning, logistics and warehousing, as our new Operations Manager, you will help develop our chemical manufacturing facility to the next level with a hands-on approach to management and leadership. Genuine Site Leadership succession plan too. BASIC SALARY: Up to £70,000 dependant on your relevant experience BENEFITS: 22 days holiday + bank holidays Quarterly EBITDA bonus Company Car Allowance LOCATION: Kidderminster COMMUTABLE LOCATIONS: Worcester, Bridgnorth, Stourbridge, Bromsgrove, Dudley JOB DESCRIPTION: Operations Manager - Chemicals, Manufacturing, Production As our new Operations Manager, you will have full autonomy to lead our manufacturing operation, overseeing planning and scheduling, production and warehousing. We have spent well on CAPEX developing our semi-automated facility, and we...

Do you want full autonomy to lead operations for our chemical manufacturing site near Kidderminster? With a role encompassing the whole production operation including planning, logistics and warehousing, as our new Operations Manager, you will help develop our chemical manufacturing facility to the next level with a hands-on approach to management and leadership. Genuine Site Leadership succession plan too. BASIC SALARY: Up to £70,000 dependant on your relevant experience BENEFITS: 22 days holiday + bank holidays Quarterly EBITDA bonus Company Car Allowance LOCATION: Kidderminster COMMUTABLE LOCATIONS: Worcester, Bridgnorth, Stourbridge, Bromsgrove, Dudley JOB DESCRIPTION: Operations Manager - Chemicals, Manufacturing, Production As our new Operations Manager, you will have full autonomy to lead our manufacturing operation, overseeing planning and scheduling, production and warehousing. We have spent well on CAPEX developing our semi-automated facility, and we...

Do you want full autonomy to lead operations for our chemical manufacturing site near Kidderminster? With a role encompassing the whole production operation including planning, logistics and warehousing, as our new Operations Manager, you will help develop our chemical manufacturing facility to the next level with a hands-on approach to management and leadership. Genuine Site Leadership succession plan too. BASIC SALARY: Up to £70,000 dependant on your relevant experience BENEFITS: 22 days holiday + bank holidays Quarterly EBITDA bonus Company Car Allowance LOCATION: Kidderminster COMMUTABLE LOCATIONS: Worcester, Bridgnorth, Stourbridge, Bromsgrove, Dudley JOB DESCRIPTION: Operations Manager - Chemicals, Manufacturing, Production As our new Operations Manager, you will have full autonomy to lead our manufacturing operation, overseeing planning and scheduling, production and warehousing. We have spent well on CAPEX developing our semi-automated facility, and we...

We are seeking an experienced MEP Manager to join the UKs leading regional contractor in Malvern. The company: Our client is a national construction company and family-owned business that has a passion for innovation and a drive for achieving excellence. They have been in business for over 30 years and work across a variety of sectors, including: Commercial, Leisure, Education, Healthcare, Residential and Retail. The Role We are seeking an experienced MEP Manager to play a key technical and coordination role across both pre-construction and project delivery phases. Reporting to the Senior MEP Manager, you will lead the Mechanical, Electrical, and Plumbing elements of projects, ensuring design, procurement, and installation activities are delivered on time, within budget, and to the highest quality standards. Key Responsibilities Support pre-construction activities by reviewing MEP tender information and preparing detailed technical analyses Coordinate...

We are seeking an experienced and proactive Senior Health & Safety Manager to join the UKs leading regional contractor in Malvern. The company: Our client is a national construction company and family-owned business that has a passion for innovation and a drive for acheiving excellence. They have been in business for over 30 years and work across a variety of sectors, including: Commercial, Leisure, Education, Healthcare, Residential and Retail. About the Role Reporting directly to the Technical Director, this is a key leadership role responsible for driving continuous improvement in health and safety standards across the business. This position plays a vital role in enhancing our clients reputation for innovation and excellence in construction, while ensuring the safety of their workforce, supply chain, and the wider public. The successful candidate will lead a team of Health & Safety Managers and act as the central point of contact for all health and safety...

Ivy Resource Group are working with a well-established contractor to recruit an experienced Design Manager for a permanent role based in Malvern , overseeing the design process on a range of commercial projects including schools, hospitals, MOD bases, colleges, universities, and leisure centres. The company: Our client is a national construction company and family-owned business that has a passion for innovation and a drive for acheiving excellence. They have been in business for over 30 years and work across a variety of sectors, including: Commercial, Leisure, Education, Healthcare, Residential and Retail. The Role: Leading and managing the design process from concept to delivery Coordinating architects, engineers, and consultants to ensure design compliance and quality Ensuring designs meet programme, budget, and client requirements Collaborating with project teams to resolve design challenges Maintaining documentation, approvals, and design...

Aspire Living has an exciting opportunity available for a Deputy Support Manager to join our team based in Worcestershire . You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £30,856.62 per annum. Annual Leave entitlement: 33 days inclusive of bank holidays Empower People. Inspire Teams. Lead with Purpose At Aspire , we believe people with a learning disability should be leaders in society. We are looking for a Deputy Support Manager to assist the Support Manager in leading teams, to deliver person-centered support that meets regulatory, contractual, and organisational requirements. As a Deputy Support Manager you will mentor teams, coach support staff and drive continuous improvement. You will ensure that practice leadership is developed, recognised and reflected in all we do as you work on shift as part of the working rota enabling you to act as a role model of best practice.You will support people to...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Do you want to become a qualified Early Years Professional? Are you serious about a career in the Early Years sector? This role is ideal for anyone who has a genuine passion for working with children and is keen to learn and progress in their own professional development. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment...

Engineering Project Manager Location: Worcester Contract Type: Temporary (12 months) Hourly Rate: 28.00 Working Pattern: Full Time Are you ready to lead innovative projects in the exciting world of additive manufacturing? Join our client as an Engineering Project Manager and play a pivotal role in shaping the future of technology! What You'll Do: As an Engineering Project Manager, you will be at the heart of our operations team. Your mission? To define and enhance our manufacturing processes while ensuring quality and safety. Here's how you'll make an impact: Follow defined techniques, SOPs, and work instructions to maintain high-quality standards. Collaborate with technical and engineering personnel on new product development and processes. Uphold health and safety requirements to ensure a safe working environment. Tackle and solve manufacturing challenges as they arise. Document and report any deviations in processes, ensuring transparency and...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.   Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our ‘Hive’ benefits and wellbeing hub, with discounts...

Role Overview: Join Our Busy Bees Family – Start Your Career in Early Years Today! Are you passionate about working with children and ready to begin a rewarding career in the Early Years sector? At Busy Bees, the UK’s leading nursery group, we’re looking for enthusiastic, caring individuals to join us as Early Years Apprentices . Whether you’re taking your first step into childcare or looking to grow your skills, this is your chance to learn, develop, and make a real difference every day.   Why Choose a Busy Bees Apprenticeship? As an Apprentice, you will: Work alongside experienced, inspiring Early Years professionals Receive dedicated support and mentoring throughout your qualification Take part in bespoke Learning & Development courses Be regularly visited by your Development Coach for feedback and guidance Gain the skills, confidence, and experience needed for a long-term career in childcare Our apprentices are valued members of the team — you won't just...

Buyer RedditchFull-Time, Permanent An established and growing organisation is seeking an experienced Buyer to join its supply chain team. This is a fantastic opportunity for a proactive procurement professional to take ownership of supplier relationships and play a key role in supporting business operations. The Role You will be responsible for managing the end-to-end purchasing process, ensuring the timely and cost-effective supply of materials and services. Working closely with internal teams, you will help drive efficiency, maintain supplier performance, and support overall operational success. Key Responsibilities Raise and manage purchase orders in line with business requirements Develop and maintain strong supplier relationships Monitor supplier performance and address any delivery or quality issues Proactively expedite orders to ensure continuity of supply Support cost reduction initiatives through negotiation and supplier benchmarking Work cross-functionally...

Building Surveyor Location: Home Based covering Shropshire, Worcestershire & parts of Herefordshire Salary : £44,345 per annum Vacancy Type: Full-time Closing date: 30 April 2026 Here at Stonewater, we are now looking for a Building Surveyor (known internally as Partnering Surveyor) to take responsibility for the delivery of responsive/void, grounds maintenance, planned investment and major works programmes. Ensuring all projects/work is undertaken in a safe and CDM compliant manner, you will instil and maintain long-term relationships with our key supply chain partners in delivering programmes of planned investment, major repair projects and responsive maintenance to create a seamless service with shared values. You ll contribute to performance reports and attend performance reviews with our partners to enable feedback and proactive actions on team delivery and efficiency and investigate and resolve construction/building related defects to ensure high...

Buyer Redditch Full-Time, Permanent An established and growing organisation is seeking an experienced Buyer to join its supply chain team. This is a fantastic opportunity for a proactive procurement professional to take ownership of supplier relationships and play a key role in supporting business operations. The Role You will be responsible for managing the end-to-end purchasing process, ensuring the timely and cost-effective supply of materials and services. Working closely with internal teams, you will help drive efficiency, maintain supplier performance, and support overall operational success. Key Responsibilities Raise and manage purchase orders in line with business requirements Develop and maintain strong supplier relationships Monitor supplier performance and address any delivery or quality issues Proactively expedite orders to ensure continuity of supply Support cost reduction initiatives through negotiation and supplier benchmarking Work...

An excellent opportunity has arisen for a proactive and highly organised Hire Administrator to join a fast-growing, founder-led HVAC hire specialist based in Redditch . The successful candidate will play a key role in coordinating nationwide HVAC hire operations, working closely with engineers, logistics partners, suppliers, and customers to ensure seamless delivery of temporary heating and cooling solutions. This is a varied, fast-paced role suited to someone with strong organisational skills, a customer-focused mindset, and the ability to manage multiple priorities to tight deadlines. The role offers the chance to join a rapidly expanding business, contribute to continuous process improvement (including the rollout of a new ERP system), and build a long-term career within a dynamic operational environment. Duties: Coordinate day-to-day hire operations, liaising with engineers and managing scheduling of hire jobs and projects Convert quotes into contracts and manage...

Evesham Healthcare Assistant - FEMALE ONLY - FULL TIME : DAY AND NIGHT SHIFTS Important: We are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK. This role also requires a driver with access to their own car. Join Nurseplus as a Healthcare Assistant Make a Difference Every Day At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a temporary Healthcare Assistant , you ll be providing high-quality care across a range of settings, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You ll become part of a compassionate team where every contribution counts. Why Choose Nurseplus? Flexibility that Works for You : Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life. Weekly Pay & Competitive Rates : Earn between £13.15 and £18.50 per...

Buyer Redditch Full-Time, Permanent An established and growing organisation is seeking an experienced Buyer to join its supply chain team. This is a fantastic opportunity for a proactive procurement professional to take ownership of supplier relationships and play a key role in supporting business operations. The Role You will be responsible for managing the end-to-end purchasing process, ensuring the timely and cost-effective supply of materials and services. Working closely with internal teams, you will help drive efficiency, maintain supplier performance, and support overall operational success. Key Responsibilities Raise and manage purchase orders in line with business requirements Develop and maintain strong supplier relationships Monitor supplier performance and address any delivery or quality issues Proactively expedite orders to ensure continuity of supply Support cost reduction initiatives through negotiation and supplier benchmarking Work...