Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting...

Location: Greater Belfast Area – Mobile Reporting to: Operations Director Probationary Period: 6 months Salary: £50,000 - £55,000 per year Key Responsibilities Service Provision ·       Lead and manage a mobile team of multi-skilled engineers delivering PPM, reactive maintenance and quoted works across multiple clients. ·       Act as the primary Contract Manager for a dedicated contract delivered through the mobile team, ensuring SLAs, KPIs and client expectations are met. ·       Plan, prioritise and schedule engineering resources to ensure effective coverage and timely completion of work orders. ·       Drive a culture focused on completing work efficiently and accurately on the first visit, with strong emphasis on correct diagnosis and preparation. ·       Ensure SLA response, attendance and completion times are consistently achieved across all mobile contracts. ·       Conduct regular site visits, inspections and quality audits to maintain standards and drive...