Adecco
Warwickshire, UK
Join Our Team as a Customer Care Complaints Handler! Are you passionate about delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Complaints Handler to join their team! Position: Customer Care Complaints Handler Contract Type: Permanent Annual Salary: £16,000 - £24,000 Working Pattern: Part Time (Wednesday - Friday) Location: In Office Role Overview: As a Customer Care Complaints Handler, you will be a cornerstone of the organisation's customer service operation. Your role will focus on two pivotal areas: complaint handling and supporting regulatory requirements. Your strong analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify...
