Capita
Coventry, UK
Application Support Analyst Location: Hybrid – Home-based with Coventry office (Tower Court, CV6 5NX) Permanent About the Role We are looking for an Application Support Analyst to join our Frontline team, supporting applications within the TfL business unit hosted in Microsoft Azure. This role focuses on incident management, system analysis, and maintaining application performance and availability. You will work collaboratively across teams and with third-party suppliers to ensure services meet agreed service levels and continuously improve. At Capita, we live by our values: 🤝 Customer First, Always; 🧑💻 Fearless Innovation; ✅ Achieve Together; 💙 Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Application Support Analyst Job Description: Key Responsibilities Manage and resolve incidents and service requests within agreed SLAs and KPIs Support and maintain applications hosted in Microsoft Azure...
