Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Launch your career shaping resilient water systems Purpose and scope of the role: Tetra Tech is recruiting Graduate Process Engineers to join our Water Consultancy strategy teams from early 2027. You will support process design and optimisation for water, wastewater and sludge treatment schemes within AMP8/AMP9 programmes. Day-to-day you will prepare mass and energy balances, develop process simulations (for example BioWin), contribute to nature-based solutions, support HAZOPs and commissioning, and produce technical reports informed by data analysis and GIS. You will work with multidisciplinary teams on projects that feed into multi-site investment and delivery programmes. Your impact in this position: You will quickly contribute to design outputs that inform intervention selection and delivery. Over 12-24 months you will take ownership of defined workstreams, develop modelling and commissioning skills, and influence low-carbon and cost-effective...

Lead the Future of Nuclear Safety Join a role where technical authority meets strategic leadership. This is an opportunity to shape complex, safety-critical projects across the UK's nuclear landscape, influencing high-impact decisions and driving excellence in safety case delivery within a highly regulated environment. Purpose & Scope of the Role This Associate Director position sits at the forefront of nuclear safety consultancy, combining deep technical expertise with leadership accountability across a varied and high-value project portfolio. You will lead the delivery of complex safety case assessments spanning defence, decommissioning and energy generation projects, ensuring outputs meet exacting regulatory and quality standards. Operating at the intersection of engineering, safety assurance and compliance, you will coordinate multidisciplinary teams to produce, review and assure robust technical documentation. The role requires ownership of large-scale...

Lead the Future of Nuclear Safety Are you ready to shape the safety standards of some of the most complex and high-profile projects in the nuclear sector? This is your opportunity to make a tangible impact on the future of nuclear, energy, defence and decommissioning. We're looking for an experienced Senior Nuclear Safety Consultant who thrives in a technical environment and wants to lead challenging projects that matter. Purpose & Scope of the Role This role is central to delivering high-quality safety case assessments for nuclear facilities and operations. The successful candidate will be responsible for producing and reviewing technical documentation, conducting hazard identification and risk assessments and ensuring compliance with stringent regulatory standards. The individual will also prepare proposals, support tender submissions and oversee financial reporting for projects under your leadership. Collaboration is key as you'll work closely with...

Lead electrical and control design for national water programmes Purpose and scope of the role: Tetra Tech's Water Consultancy is seeking a Senior Electrical & ICA Design Engineer to join our Water Consultancy team, delivering AMP8 and AMP9 wastewater programmes across the UK. You will produce electrical and instrumentation, control and automation (ICA) designs for treatment works, pumping stations and ancillary plant, including load assessments, LV/MV distribution, cable sizing, single-line diagrams, URSs, FDSs and control philosophies. Daily responsibilities include client liaison, multidisciplinary coordination, site surveys, technical review and delivery of construction-ready documentation for multi-discipline design packages. Your impact in this position: In the short term you will ensure technical rigour and timely delivery of electrical and ICA packages. Over the medium term you will improve system reliability and constructability, support digital design...

Shape process performance across UK water networks Purpose and scope of the role: Tetra Tech's Water Consultancy is seeking multiple Principal Process Engineers to lead process design, optimisation and advisory services across major long-term water industry frameworks UK-wide. You will produce and review process envelope definitions, influent characterisations, PFDs, outline and detailed calculations, control philosophies and technical reports for treatment works, pumping stations and allied assets. Daily activity includes design leadership, multidisciplinary coordination, client engagement and digital design development. Projects include a £100 million, 10-year United Utilities framework and a broad AMP8/AMP9 portfolio of multi-million-pound programmes. Your impact in this position: In the short term you will assure process deliverables and support project delivery. Over the medium term you will drive process optimisation, integrate laboratory data and digital...

Lead commercial delivery on flagship water infrastructure programmes Purpose and scope of the role: Tetra Tech's Water Consultancy is seeking a Quantity Surveyor to join our Water Team, supporting major long-term water industry frameworks across the UK. You will be client-facing on large, high-profile capital delivery projects, responsible for cost estimating, procurement and contract management from optioneering through to detailed design and construction. Typical programmes span AMP8 into AMP9, delivering technically demanding wastewater infrastructure packages within multidisciplinary teams. You will report into the commercial lead, collaborate with engineers, modellers and delivery partners, and influence projects with multi-million pound budgets across the North West regions. Your impact in this position: Immediately, you will strengthen commercial controls and contribute to tender and estimating workstreams. Over the medium term, you will lead procurement...

Lead mechanical design for national water programmes Purpose and scope of the role: Tetra Tech's Water Consultancy is seeking multiple Principal Mechanical Design Engineers to lead mechanical design delivery across major, long-term UK water industry frameworks. You will own mechanical design outputs for pumping systems, aeration and process plant equipment from optioneering through detailed design and construction support, producing specifications, P&IDs, schedules, calculations and procurement documentation. Projects include a £100 million, 10-year United Utilities framework and a broad AMP8/AMP9 portfolio. You will coordinate multi-disciplinary teams of engineers, modellers and data analysts, engage clients and supply-chain partners, and provide technical assurance on multi-million-pound capital schemes. Your impact in this position: In the short term you will deliver robust mechanical designs and site survey outputs. Over the medium term you will...

Work on electrical design for UK water infrastructure Purpose and scope of the role: You will join Tetra Tech's Water Consultancy team, delivering AMP8 and AMP9 wastewater programmes across the UK. Day-to-day, you will produce electrical and instrumentation/control & automation (ICA) design deliverables, calculations, single line and system architecture diagrams, P&IDs, schedules, reports and drawings, while supporting feasibility through detailed design for programmes that address flooding and pollution. You will work within a multidisciplinary team of engineers, designers, modellers and data analysts, contributing to frameworks and projects ranging from small works to multi-million-pound packages, liaising with clients, contractors and project managers to meet programme milestones and quality standards. Your impact in this position: In the short term, you will develop technical competence in LV/MV distribution, load assessments and ICA architecture while...

A well-established and growing residential contractor is looking to appoint an experienced Construction Director to lead its construction operations across a strong pipeline of residential developments. The business specialises in new-build residential developments, delivering schemes for Registered Providers, private clients and development partners across the region. This is a senior leadership position, responsible for overseeing the operational delivery of multiple projects and providing direction to the wider construction team. You will work closely with the senior management and commercial teams to ensure projects are delivered safely, efficiently and to the required quality and programme standards. You will also have an important role in the continued development of the construction function, including improving processes, developing the operational team and ensuring the business has the structure and resource required to support its future workload. The successful...

Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. The Health, Safety and Welfare Lead , reporting to the Head of Health, Safety, Environment and Sustainability, will lead the development and implementation of Health Safety and Welfare strategies, plans, and procedures, monitor regulatory compliance, and support necessary risk management frameworks across all phases of the SMR Project. This role forms part of the Safety, Licensing and Assurance function, which is...