Summary: As the Water Network Science Manager, you'll lead a specialist technical team dedicated to protecting water quality from our treatment works right to the customer's tap. Reporting directly to the Water Quality Manager, you'll take ownership of network performance by proactively identifying potential risks before they impact supply and ensuring the continuous delivery of safe, wholesome drinking water. In this role, you will balance fast-paced operational demands with long-term maintenance strategies to optimise the network's overall resilience. You will bring proven experience in water quality or distribution science, strong leadership skills to guide technical experts, and a proactive, analytical approach to risk management that guarantees compliance and maintains customer trust. Main responsibilities: Provide leadership and technical direction to the Distribution Science team, focusing on the monitoring and management of the water distribution network. Develop...

Employee Relations Advisor, Westerham, Kent, £35,000 We are seeking an experienced and proactive Employee Relations Advisor to join a collaborative and supportive HR team. This is an excellent opportunity for an HR professional with strong employee relations experience who enjoys providing practical advice, managing complex cases, and supporting managers to create positive workplace outcomes. You will deliver expert, commercially focused guidance on a wide range of employee relations and wellbeing matters, ensuring cases are managed fairly, consistently, and in line with employment legislation and company policy. Key Responsibilities Manage a varied caseload of employee relations matters, including disciplinary, grievance, absence management, capability, and performance issues. Provide expert advice and guidance to managers on employee relations best practice and employment legislation Support managers in handling complex sickness absence cases and...

Summary: Are you an experienced Senior Project Manager ready to head a major flagship water infrastructure project? Do you have the expertise to manage a £500m+ portfolio across complex PPP/PFI frameworks and NEC contracts? We are seeking a Senior Project Manager to take ownership of a major workstream within a landmark clean water infrastructure scheme, encompassing a new reservoir, water treatment works, pipelines, and pumping stations. Reporting directly to the Head of Major Projects, you will be fully accountable for driving safe, on-time, and on-budget delivery across a portfolio valued at approximately £500m. This role demands strong commercial and contractual acumen-specifically in administering NEC contracts and navigating PPP/PFI finance structures-alongside technical assurance skills to oversee planning, resourcing, and quality from concept to completion. In addition to day-to-day contract governance and technical oversight, you will act as the principal lead for...

Summary: Are you a proactive Project Manager who thrives on delivering high-impact infrastructure projects? Do you have the hands-on experience needed to lead complex infrastructure projects like treatment upgrades and pipeline installations? We are looking for an experienced and proactive Project Manager to lead the successful delivery of a diverse portfolio of clean water infrastructure projects, from inception through to completion and handover. The successful candidate will be responsible for managing projects typically involving treatment works upgrades, pipeline installations/rehabilitations, reservoir maintenance, and pumping station improvements. A core requirement of this role is the proficient management of contracts, particularly utilising the NEC (New Engineering Contract) suite, ensuring projects are delivered safely, on time, within budget, and to the required quality standards, while managing risk and stakeholder expectations effectively. The Project Manager...

Summary: Fixed term contract with the possibility to be made permanent: Are you a proactive recruiter who thrives on searching and connecting with technical talent? We are expanding our team to support major new infrastructure projects, and we need a hands on internal recruiter to help us identify, attract, and hire exceptional engineering, technical and IT skill sets. This is a varied, fast paced contract where you won't just post ads and wait you'll be a true strategic partner, leveraging LinkedIn Recruiter and other proactive channels, talent mapping, and proactive sourcing to build robust talent pipelines for critical skills. Main Responsibilities Proactive External Sourcing: Use advanced LinkedIn Recruiter techniques, boolean searches, and direct sourcing strategies to map the market and uncover passive engineering talent. Pipeline Building: Create long-term candidate pipelines for critical technical skills and future infrastructure requirements. End-to-End...

Take the lead on complex HR advisory work, build trusted senior client relationships and help shape the continued growth of a developing HR service. Senior People Partner - HR Advisory Canterbury, Kent Salary £65,000-£78,000, depending on experience Full Time, Permanent Onsite, with client visits as required Monday to Friday, 9.00am to 5.30pm As our client's HR Advisory service continues to grow, they are looking for a Senior People Partner to lead complex advisory work, build trusted retained client relationships and support the continued development of the service. You will advise a varied client base across retained, PAYG, project and wider advisory work, balancing technical HR expertise with practical judgement, commercial awareness and clear client communication. The role will suit someone who is confident advising business owners, Boards, Directors and senior leaders, and able to help clients manage complex people matters safely,...

Summary: Are you an experienced maintenance leader looking for a role with real purpose? At South East Water, we are looking for a Production Manager (Maintenance) to provide effective leadership to a team of Electrical and Mechanical technicians working within the drinking water industry. Your primary focus will be successfully managing both reactive and relevant planned maintenance programmes throughout the Water Supply Kent department. In this key operational role, you will ensure the continuous delivery of a top-quality, safe and reliable service to our customers. This requires meticulous oversight of all electrical and mechanical assets, strict adherence to safety protocols, and proactive planning to minimise downtime and service disruptions. Main Responsibilities: Maintenance & Strategy : Oversee the delivery of planned and reactive maintenance activities across all sites. You will also assist in developing and refining the maintenance strategy, processes, and...

Summary: Are you an engineer who thrives on variety, takes pride in technical excellence, and wants a career that fits around your life-not the other way around? We have an incredible opportunity for a Project Engineer to join our Investment Delivery Directorate. Based out of our Snodland, Kent office, you will enjoy a flexible, hybrid working model that allows you to manage your own time between home, the office, and our project sites across the beautiful South East. At South East Water, we don't just talk about work-life balance and continual professional development (CPD)-we build them directly into our culture. Supporting a Project Manager, you will take ownership of all technical and engineering aspects of your assigned projects from conception to completion, including a PLC replacement project. You will be the technical anchor-planning, scheduling, and managing tasks to ensure accuracy, safety, and top-tier quality. Although this role offers flexible/hybrid working...

Insurance Sales Manager / Team Leader Location: Dartford, Kent (Office-based) Salary: 35,000 - 40,000 (depending on experience) Hours: Full-time, Monday to Friday, 9am - 5pm Permanen t Position The Role Manage and lead a team of 6- 10 Sales Executives Provide day-to-day support, guidance, and troubleshooting on sales queries Monitor and review team performance against targets and KPIs Conduct regular 1:1s, performance reviews, and coaching sessions Carry out quality control checks on calls to ensure high standards and compliance Support the team in handling complex customer enquiries and objections Work closely with senior management to drive team performance and results Oversee team administration, including absence, lateness, and general HR matters Foster a positive, motivated, and high-performing team environment What We're Looking For Proven experience within the insurance industry (essential) Previous experience in a supervisory, team...

Summary: Do you thrive in a collaborative environment where your financial expertise directly impacts the bottom line? Are you ready to be the anchor that keeps multi-million pound projects sailing smoothly on budget? As Cost Engineer, you won't just be crunching numbers-you will be the strategic backbone of our project delivery. You will ensure we apply absolute best practices in cost control, providing the deep-dive analysis and precise allocations that our project management and commercial teams rely on to succeed. Beyond the spreadsheets, you'll act as a vital bridge across departments, partnering closely with our engineering team to deliver accurate, streamlined monthly commercial reporting. If you are looking for a role where your insights genuinely shape the future of our projects, this is it. Main responsibilities: Project Lifecycle Support: Play a key role in the project lifecycle from initiation to completion, by ensuring all projects are accurately...

Summary: As Waterlink Smart Metering Field Team Leader, you will be responsible for the performance and effective operation of multiple field teams responsible for the installation of Smart meters. Your role is to provide strong, organised leadership, ensuring that daily site activities-including traffic management and machinery use-are carried out efficiently, ensure strict adherence to health and safety best practice, and deliver high levels of customer service. By sharing your extensive industry knowledge, you will develop and motivate your teams to deliver the highest levels of quality and customer satisfaction, acting as a crucial link between office functions and onsite delivery. Main responsibilities: Supervise Waterlink Smart Metering Field Teams throughout the project lifecycle, from initiation to completion, ensuring high-standard performance. Lead, motivate, develop, and appraise team members to ensure they achieve peak performance and meet departmental needs....

Summary: Provide excellent customer satisfaction by resolving customer's problems quickly and accurately in professional manner whilst focusing on reducing complaints and repeat contacts. Are you highly motivated, resilient, and someone who always follows through on promises? If so, this could be the opportunity you've been looking for. As a Technical Advisor , you'll be the calm in the storm for customers facing urgent water supply issues-like unexpected outages or low pressure. Using your quick decision-making and natural empathy, you'll tackle problems head-on to deliver the best results, first time, every time. Whether you're guiding a customer to a quick fix over the phone or coordinating with our field teams to get the job done, you will take true ownership of every situation. What You'll Do Be the Voice of Calm: Act as the first point of contact for customers experiencing stressful, urgent water issues. Problem-Solve on the Fly: Listen intently, assess the...

Summary: Are you a skilled mechanical engineer looking for a role that offers both technical challenge and a genuine work-life balance? Do you want to use your expertise to lead meaningful projects that provide a vital service to our community? As one of our Senior Mechanical Engineers, you'll provide the technical leadership needed to keep our MEICA team moving forward. This is a varied role where you'll oversee resource allocation, solve complex mechanical queries, and help deliver capital engineering schemes from the initial design through to commissioning. Whether you're an experienced professional looking for a more stable, value-driven environment or a rising talent ready to step into a senior position, you'll find plenty of opportunity here to make a tangible impact. Main Responsibilities: Develop Technical Solutions: Coordinate with multi-disciplinary teams-including Process and Civil-to create integrated, practical solutions for water infrastructure. Lead...

Part-Time Executive Assistant Manston, Kent 25-30 Hours 35,000- 40,000 FTE (Pro Rata) Be the trusted right-hand to a business founder in a growing Kent-based company. Varied role covering executive support, HR administration, recruitment, process improvement and business coordination. Flexible working pattern considered. Executive Assistant Location: Manston, Kent (On-site) Hours: Part-time, 25-30 hours per week Salary: 35,000- 40,000 FTE, pro rata depending on experience The Opportunity Our client is a successful and growing manufacturing and ecommerce business seeking an experienced Executive Assistant to become the central hub of the organisation. This is far more than a traditional PA position. Acting as the founder's trusted support, you will help drive efficiency across the business, coordinate priorities, manage key administrative functions, and ensure day-to-day operations continue to run smoothly as the company grows....

Summary: Are you a Primavera P6 expert who thrives on bringing structure, clarity, and precision to complex engineering environments? Do you have the technical sharpness and governance mindset needed to keep projects running smoothly, on budget, and on schedule? The Project Controller will be tasked with driving our engineering portfolio forward. In this pivotal role, you will serve as the engine room of our project delivery-taking full ownership of Primavera (P6) scheduling, enforcing robust change management, and steering projects seamlessly through critical funding and gateway milestones. As Project Controller you will excel at turning complex data into accurate progress insights and holding project governance to the highest standard. Main responsibilities: Update monthly all project programmes on P6 and sure programmes are an accurate reflection and challenge any key areas that are not. Complete all funding requests (CER) for projects within relevant portfolio....

Summary: As a Waterlink Scheduling Support, you'll be responsible for coordinating with customers and field teams to ensure the timely completion of work. This includes scheduling appointments, managing workloads for field staff and contractors, and preparing daily work packs. You'll also be in charge of organising and closing out street-work notices to meet deadlines and avoid financial penalties. The role involves liaising with various internal departments and plumbers to address customer needs and resolve complaints. A key part of your job is to monitor and manage operational workloads using various systems, ensuring all scheduling tools are kept up to date and all completed work is quality-checked. Additionally, you'll report on performance metrics related to highways, commercial conversion, and new connections. Main responsibilities: To co-ordinate works with customers ensuring they are kept up to date with any changes or variations that occur. Assigning field...

Recruitment Consultant - Civils Maidstone £27,937 - £40,638 + uncapped commission Welcome to Hays! At Hays, we believe in being long-term partners with our people as well as our customers. We are better together: we support, celebrate and share with each other to create stronger outcomes for all. Launch or develop your career with the world's leading specialist recruitment and workforce solutions organisation. Your new office This is an exciting time to join our Maidstone office, as we invest in developing our Civils offering within the London, South East and South West market. We have two opportunities available, one focusing on permanent recruitment and one on temporary recruitment, giving you the chance to help establish and grow a new market for us in Maidstone. With fantastic potential across the Civils sector, you'll have the opportunity to build a specialist desk, develop relationships with new and existing clients and establish yourself as...

Summary: Are you an experienced supervisor looking for a high-impact client side role? Do you have the expertise to enforce site safety, uphold quality standards, and keep critical infrastructure projects running smoothly? As a Construction Supervisor, you will be our frontline eyes and ears on site, ensuring our main contractors deliver critical infrastructure projects safely, on time, and to the highest standards. You'll take ownership of on-site operations-from leading CDM compliance and managing complex site shutdowns to maintaining rigorous quality assurance and site records. If you thrive in an active supervisory role where your clear communication keeps stakeholders aligned and contractors accountable, this is your chance to shape the future of our network. Main Responsibilities: Ensure contractors adhere to South East Water's Health, Safety, Environmental, and operational policies, including CDM Regulations. Ensure the quality of work, tests, and inspections...

Summary: As a Smart Meter Reporting and Data Analyst, you will play a central role in driving the success of our Smart Metering project and hitting our PCD targets. In this position, you will turn complex smart meter data into actionable insights that identify critical trends, curb customer demand, and tackle leakage. Managing end-to-end reporting across household and non-household properties, you will safeguard data accuracy, maintain regulatory compliance, and work closely with internal teams and installation partners to streamline our rollout. We are looking for someone who proactively elevates our analytical tools and delivers agile, ad-hoc insight to propel continuous improvement across the entire business. Main responsibilities: Analyse comprehensive datasets for household and non-household customers to provide actionable insights that drive water efficiency and demand reduction. Develop and maintain reporting dashboards using advanced technology to monitor team...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...