Publica Group
Cirencester GL7, UK
About The Role Customer Service Advisor Permanent, 25hours per week (Monday-Friday) 9am-2pm. Looking for a role where no two days are the same - and where your people skills truly shine? As a Customer Service Advisor, you'll be the friendly first point of contact for a wide range of council services. About the role You will handle a variety of enquiries across multiple channels (phone, email, face-to-face) Navigate several systems with confidence and accuracy You will thrive under pressure in a fast-paced, ever-changing environment using multiple systems Collaborate with a positive, supportive team that genuinely cares Please note, this is primarily an office- based role What we're looking for Someone with a can-do attitude, a calm approach under pressure, and a genuine passion for helping people. If you love solving problems and making someone's day better, you'll fit right in!You will be part of a supportive and engaging team. This role is ideal for someone who possesses...
