Client Account Coordinator Location: West Edinburgh Salary: 26,500 Hours: Monday - Friday, 8:45am - 5:00pm (Fully Office Based) Job Type: Full-time, Permanent About the Role We are looking for a highly organised and customer focused Client Account Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same. What You'll Be Doing Managing day to day client requirements and ensuring projects run smoothly. Coordinating client orders, managing timelines, and supporting production workflows. Ensuring materials are produced and delivered accurately and on time. Handling client queries, tracking deliveries, and preparing reports. Working closely with internal teams such as artwork, estimating, production, and distribution. Monitoring timelines, identifying any risks, and escalating...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Engage with customers across phone, email, live chat, social media, and messaging channels Provide clear, friendly advice and guide customers through their purchase journey Solve issues quickly with empathy, ownership, and a solutions-first mindset Work closely with partners and suppliers to ensure seamless service delivery Proactively spot problems and reach out to customers with better options Manage complaints with professionalism and care, aiming to restore trust Keep bookings and orders running smoothly through effective coordination Investigate delivery or order issues and help customers get the right outcome...