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30 Oct, 2026
Permanent
Customer Team Leader
Co-op Egremont CA22, UK
Closing date: 10-11-2026 Customer Team Leader Location: 42 Main Street , Egremont, CA22 2AD Pay: £14.48 per hour Contract: 25 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role...
30 Oct, 2026
Permanent
Customer Team Leader
Co-op Tideswell, Buxton SK17, UK
Closing date: 10-11-2026 Customer Team Leader Location: Commercial Road Tideswell, Buxton, SK17 8NU Pay: £14.48 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: 3 varied shifts per week, including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings,...
30 Oct, 2026
Permanent
Customer Team Leader
Co-op Bridgwater, UK
Closing date: 10-11-2026 Customer Team Leader Location: The Redgate Centre Weston Zoyland Road, Bridgwater, TA6 5BJ Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings,...
30 Oct, 2026
Permanent
Customer Team Leader
Co-op Harrogate, UK
Closing date: 06-11-2026 Customer Team Leader Location: High Street Starbeck, Harrogate, HG2 7JE Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key...
20 Oct, 2026
Permanent
Customer Service Team Leader
Morgan Sindall Property Services Marshalswick, St Albans, UK
Customer Service Team Leader £30,617.60 - £35,000 per annum St Albans, AL3 6PH Permanent - Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We are looking to recruit a Customer Service Team Leader to join our team based from our office in St Albans. AL3 6PH About the Role Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. Assessing resourcing requirements and supporting the day-to-day activity, you ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You ll undertake quality assurance and drive a culture of right first time , as well as assisting and working alongside the Customer...
30 Oct, 2026
Permanent
Customer Service / Sales Support Team Leader
Huntress - Leeds Leeds, UK
Customer Service / Sales Support Team Leader Location: East Leeds - office based role Salary: 30-40,000 Benefits: Outstanding holidays About the Role We're looking for a Customer Service/ Sales Support Team Leader to support daily operations - processing orders, managing customer enquiries, coordinating deliveries, and keeping our systems accurate. You'll be the link between customers, couriers and internal teams, ensuring requests are handled efficiently and communication runs smoothly. What You'll Be Doing Responding to customer queries by phone and email, resolving service requests professionally and promptly Processing and correcting customer, project and partner orders, maintaining accurate records Liaising with couriers on deliveries, re-deliveries and damage reporting Managing customer service cases and project queries through to resolution Chasing deliveries and keeping customers updated Raising RMAs, processing credits, and submitting courier...
30 Oct, 2026
Permanent
Customer Experience Team Leader (FTC)
Sopra Steria Newport, UK
Are you someone who enjoys leading people, making confident decisions and keeping services running smoothly - even when things get busy or outside standard hours? Join our CXM Hub as a Team Leader and play a key role in the day-to-day running of a busy contact centre supporting the Prisons Enquiry Centre. You'll work alongside a supportive group of Team Leaders and colleagues, where collaboration, accountability and a strong team culture are at the heart of what we do. This is a hands-on leadership role where you'll lead a team of around 10 - 14 colleagues, helping them deliver a consistently high standard of customer service in a fast-paced, 365-day operation. Join us on a 6-month Fixed Term Contract and gain valuable experience, build your network and open the door to future opportunities across the wider Group. You'll balance people leadership with operational decision-making and be trusted to work independently when needed, including outside standard hours. If you...
24 Oct, 2026
Permanent
Customer & Sales Operations Team Leader
TXM Recruit Saffron Walden, UK
TXM Recruit is recruiting on behalf of a leading engineering and manufacturing business for a Customer & Sales Operations Team Leader to join their team in Normanton. This is a key role within the Sales & Customer Operations function, responsible for leading and developing the team while ensuring customers receive a professional, responsive and commercially focused service. You will take ownership of the end-to-end customer order process, ensuring orders are processed accurately and efficiently, while maintaining high standards across ERP and CRM systems. Working closely with Sales, Operations, Engineering, Production, Logistics, Finance and Quality, you will play an important role in improving processes, resolving customer issues and supporting wider commercial performance. Key Responsibilities Lead, manage and develop the Sales & Customer Operations team. Set clear objectives, priorities and performance standards. Manage workload, resources and team...
10 Oct, 2026
Permanent
Team Leader - Customer Contact Operations
Schneider Electric Wellington, Telford, UK
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....
10 Oct, 2026
Permanent
Team Leader - Customer Contact Operations
Schneider Electric Woolston, Warrington, UK
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....
06 Oct, 2026
Permanent
Customer Service Team Leader
Office Angels Leeds, UK
Role : Customer Service Team Leader Salary : 29,000 - 31,000 Contract Type : Permanent, Hybrid Hours : Monday to Friday, 2-week shift rotation of 8am - 4pm, 12pm - 8pm Location : Leeds Dock Our client is seeking a dynamic and motivated Customer Service Team Leader to join their thriving customer experience department. This permanent, full-time position presents a fantastic opportunity for a Team Leader with experience of leading a phone-based customer service team to take the next step in their career. As a key player in the Customer Service Team, you will be leading, supporting, and motivating a dedicated team of Customer Service Executives, ensuring they deliver exceptional service while continuously seeking opportunities for improvement. We love working with this business and our candidates have grown into a variety of different roles here so if you're looking for growth opportunities, this is the business for you! Key Responsibilities: Lead, coach and...
03 Oct, 2026
Permanent
Customer Service Team Leader
Irwell Valley Homes Manchester, UK
Customer Service Team Leader Sale, Manchester £44,556.75 per annum + excellent benefits package Permanent, Full Time (39 hours per week working hours will be between 8am and 5pm Monday to Friday. Flexibility required to support service delivery.) Closing date: 15th October 2026 Interview date: 26th October 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Looking for Your Next Leadership Challenge in Customer Service? At Irwell Valley Homes, we believe that great customer service changes lives. Our Customer Service Team is often the first point of contact for our customers, and the way we lead, support and empower our colleagues directly impacts the experience customers receive every day. We're looking for a Customer Service Team Leader who is passionate about delivering outstanding customer service, developing high-performing teams and driving continuous improvement across our customer contact channels....
26 Oct, 2026
Full Time Permanent
Workshop Controller / Workshop Manager
£35,000 - £40,000 yearly
OC Motor Repairs Ltd Telford, UK
Workshop Controller / Workshop Manager Join our team at OC Motor Repairs take ownership of a busy vehicle workshop, controlling workflow, quality and technician performance. This opportunity suits an experienced workshop control or management professional with an automotive technical background, strong leadership and excellent customer service skills. If you’ve also worked in the following roles, we’d also like to hear from you: Workshop Supervisor, Workshop Team Leader, Workshop Operations Manager, Vehicle Workshop Manager, Automotive Workshop Manager, Service Manager, Aftersales Supervisor, Workshop Operations Supervisor   SALARY: £35,000 - £40,000 per annum + Bonus +Benefits LOCATION: Telford, Shropshire, West Midlands JOB TYPE: Full-Time, Permanent   JOB OVERVIEW A strong opportunity is available to lead workshop performance in a busy vehicle repair environment, where the Workshop Controller / Workshop Manager...
30 Oct, 2026
Permanent
Operations Manager
Bell Cornwall Recruitment Harborne, Birmingham, UK
Operations Manager Ref: BCR/JP/32599 60,000 - 65,000 (Dependent on Experience) Birmingham Hybrid Bell Cornwall Recruitment has an exciting opportunity for an Operations Manager to join an established intellectual property firm in Birmingham. This is a great opportunity for an experienced operational leader to oversee multiple teams, drive process improvements and support the firm's continued growth. Operations Manager Responsibilities: Lead, manage and develop Patent Paralegal, Trade Mark Paralegal and Business Support teams, comprising approx. 40 people Oversee workforce planning, resource allocation and team performance. Monitor workloads, productivity and capacity to support operational decisions. Manage performance reviews, employee relations and staff development. Identify process improvements and drive operational efficiency. Work closely with Partners and senior stakeholders to support business objectives. The Ideal Candidate: Significant experience in...
30 Oct, 2026
Permanent
Lead Online Manager
Sainsbury's Belfast, UK
What you'll be doing: Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what they need, when they expect it The department is fast paced with lots of KPIs, you'll spend time reviewing data and ensuring compliance to processes and procedures Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team. Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store. People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great Lead Online...
30 Oct, 2026
Permanent
Customer Advisor - Argos
Sainsbury's Enniskillen BT74, UK
What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. Happy working at pace in a...
30 Oct, 2026
Permanent
Lead Customer Experience Manager
Sainsbury's London Borough of Haringey, London, UK
What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in...
30 Oct, 2026
Permanent
Estate Services and Open Spaces Manager
L&Q London, UK
Title: Estate Services and Open Spaces Manager Contract Type: Permanent, full time 35 hours per week Salary: 57,094 per annum to 63,032 per annum (London weighted salary) Dependent on Experience Grade: 10 Reporting Office: London, Stratford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Tuesdays at office in Stratford and one other day in week visiting local housing management office Closing Date: 15 th November 2026 at 11pm Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more With effect from February 2026,...
30 Oct, 2026
Permanent
Customer Advisor - Argos (in Sainsbury's)
Sainsbury's Irvine, UK
Please note that this vacancy will require availability for shifts during both daytime and evenings, with latest finishing being 11pm, as such this position may not be suitable for candidates with limited availability or under 18's in education due to restrictions with the late finishing times. What you'll be doing: Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Be present on the shop floor helping customers with questions and provide advice on a wide range of products - supporting in the stock room when the store is quiet Build great knowledge about our products, services and promotions to help provide recommendations What makes a great Argos Colleague: Friendly...
30 Oct, 2026
Permanent
Site Lead - Youth Supervisor For Social Enterprise Coffee Shop
Regenerate London, UK
Site Lead - Feel Good Coffee House, Tooting Job Description Feel Good is a growing social enterprise created by Regenerate, and we're looking for an experienced and passionate Site Lead to take ownership of our new coffee shop in Tooting. This is an exciting opportunity to combine your passion for great coffee and hospitality with making a real difference in young people's lives. Feel Good was established in 2014 by South-West London charity Regenerate to support young people aged 16-25 who face barriers to employment. Through our coffee shops and cart, we provide paid employment, training and mentoring, helping young people build confidence, develop skills and take positive steps towards their future. As we continue to grow, we're looking for someone who is passionate about leading a team, delivering excellent coffee and customer service, and creating opportunities for young people to thrive. As Site Lead, you'll be responsible for the day-to-day running of our...