Customer Service Manager At Land Rover Knutsford, we believe that great customer experiences do not happen by accident. They happen when passionate people, great leadership and high standards come together. We are an award-winning business with a proven track record of delivering an upper-quartile customer experience, and we are looking for an ambitious, energetic and customer-focused Customer Service Manager to help us continue raising the bar. Reporting directly to the Service Manager, you will take ownership of our front-of-house operation and Service Advisor team, while playing a key role in driving the financial performance of the department. This is an opportunity to join a high-performing team and make a real impact developing people, driving performance and ensuring every customer receives an experience that reflects the standards of a modern luxury brand. What you will be doing Lead, coach and inspire our Service Advisors, creating a high-performing and...

Customer Service Starting 16th October, Temporary on-going Based LS15 12.71ph Monday to Friday working hours fully office based but quite flexible 8-4 or 8.30-4.30 or 9-5 Deliver an exceptional level of customer service to a diverse portfolio of Wholesale customers, including Key Accounts, Marketplaces and Independent Retailers. Act as a key point of contact for allocated customers, building strong, professional relationships and ensuring they receive a responsive, knowledgeable and reliable service. Take ownership of customer orders from initial placement through to successful delivery, keeping customers informed and proactively managing any issues that may arise. Manage customer order books and ensure orders are accurately processed and updated on internal systems, including NetSuite. Keep customers regularly updated on stock availability, order progress, delivery schedules and any changes that may impact their orders. Work closely with the Distribution Centre to...

Customer Service Manager Chelmsford, Essex 40,000 - 45,000 per annum 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Customer Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing: Overseeing and coordinating day to day service operations Managing a team of 5 customer service advisors Managing workloads, schedules, and performance to maximise efficiency Conducting reviews, and regular one to one meetings Providing coaching and training where needed Dealing with escalated requests and complaints Acting as a key link between teams to ensure seamless communication...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Software Trainer Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and driving forward standards across the care industry. Last year marked our 25th anniversary. We are continuously innovating, striving to elevate standards and digital possibilities, enabling those on the frontlines to do their best work. We re passionate about innovation and the people who use our tools every day, which is why we re now looking for a Software Trainer to join our friendly team on a full-time, permanent basis, office-based (Monday to Friday, 9am 5pm). The Benefits - Salary of £40,000 DOE - Pension - 25 days holiday, plus bank holidays If you are a communications, software trainer, account management, or customer success professional with SaaS...

Job Title : Front of House Coordinator Location : Southampton Salary : Grade 3 - £28,303-£29,339 per annum Job type : Full Time, Permanent The Role: As Front of House Coordinator, you will lead the day-to-day delivery of SUSU's reception service, room and event bookings, and Safety Bus and minibus operations. You will supervise and develop staff, coordinate rotas and operational cover, maintain effective systems and procedures, and work closely with internal teams, students, customers and external partners to provide a welcoming, efficient and high-quality service. About You: We are looking for an organised and approachable individual with experience in a senior administrative, business support or front-of-house role. You will have experience delivering excellent customer service and coordinating room bookings, events, or activities You will have experience supervising staff, managing rotas, and developing efficient systems and procedures to support...

Summary £38,000 - £46,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big...

IT Sourcing Manager Bristol, Edinburgh, Halifax, Leeds / Hybrid 5 months contract Salary from 65,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. The Opportunity We are...

Senior Supply Chain Development Manager Package: 63,270 to 85,000 (depending on experience) Location: Reading, with free onsite parking. Working pattern: AWE operates a 9-day working fortnight, with every other Friday as a non-working day. This role is eligible for hybrid working, meaning employees typically spend three days on site in a long week and two days on site in a short week. We support flexible working where possible, including part-time and varied working hours, so please let us know if you would like us to consider an alternative working arrangement when you apply. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? The Senior Supply Chain Development Manager plays a pivotal role within a newly established Supply Chain Development team, responsible for enabling the Commercial function to deliver a...

Job summary Devonport Naval Base is the largest Naval Base in Europe. It is a 650 acre site with 15,000 acres of water space, employing 12,000 people on site. The Base is primarily focused on delivering timely deep maintenance to the UKs submarine fleet. It is also the operating home base for frigates, amphibious Ships, Royal Marines. Devonport Naval Base is the nerve centre for the Royal Navy in the Southwest. It supports operations around the globe and provides the ships, submarines, people, and equipment to deliver the UKs defence policy. Its mission is to meet the support and operating requirements for the Naval Service and UKs allies, from the Southwest, reaching worldwide. Fleet Operational Standards and Training Ships (FOST(S is a training and assurance provider that has its centre of gravity in HM Naval Base Devonport, with training hubs located in Portsmouth and Faslane. An outstanding opportunity has arisen for a high calibre and motivated individual to work in a...

What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and...

What you'll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience of the overall store People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00. What makes a great online manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance...

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don't just lead the market, we're busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn't. Ready to share our ambition and make an impact? Then, this role may be for you. About the role About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush...

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don't just lead the market, we're busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn't. Ready to share our ambition and make an impact? Then, this role may be for you. About the role About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush...

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don't just lead the market, we're busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn't. Ready to share our ambition and make an impact? Then, this role may be for you. About the role About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush...

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don't just lead the market, we're busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn't. Ready to share our ambition and make an impact? Then, this role may be for you. About the role About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush...

IT Sourcing Manager Bristol, Edinburgh, Halifax, Leeds / Hybrid 5 months contract Salary from 65,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. The Opportunity We are...

People Operations Officer Location: High St, Brasted, Westerham, UK Contract type: Full time, Permanent Salary: Up to £27,184 per annum Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying. Company Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work. The People Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 20, and work from our offices in Brasted, Kent, Central London and remotely (with travel to our services). Job Description If you're...