Customer Service Manager At Land Rover Knutsford, we believe that great customer experiences do not happen by accident. They happen when passionate people, great leadership and high standards come together. We are an award-winning business with a proven track record of delivering an upper-quartile customer experience, and we are looking for an ambitious, energetic and customer-focused Customer Service Manager to help us continue raising the bar. Reporting directly to the Service Manager, you will take ownership of our front-of-house operation and Service Advisor team, while playing a key role in driving the financial performance of the department. This is an opportunity to join a high-performing team and make a real impact developing people, driving performance and ensuring every customer receives an experience that reflects the standards of a modern luxury brand. What you will be doing Lead, coach and inspire our Service Advisors, creating a high-performing and...

Customer Service Manager Location : Sevenoaks, Kent Working pattern: Full-time, office-based Salary: 34,000- 38,000, depending on experience About the client Our client is one of the UK's leading online retailers in their field. They supply thousands of customers each month through our websites and major online marketplaces. They have expanded into Europe, opened a new state of the art warehouse in the north of England and continue to invest in our products, systems and people. They are now looking for an experienced Customer Service Manager to ensure the efficient day-to-day running of their Sevenoaks office and customer service operations. The role The Customer Service Manager will oversee the daily operation of the office, manage the customer service team and provide administrative support across the business. You will be responsible for maintaining an organised, professional and productive working environment. This will include managing staff, improving...

Customer Service Starting 16th October, Temporary on-going Based LS15 12.71ph Monday to Friday working hours fully office based but quite flexible 8-4 or 8.30-4.30 or 9-5 Deliver an exceptional level of customer service to a diverse portfolio of Wholesale customers, including Key Accounts, Marketplaces and Independent Retailers. Act as a key point of contact for allocated customers, building strong, professional relationships and ensuring they receive a responsive, knowledgeable and reliable service. Take ownership of customer orders from initial placement through to successful delivery, keeping customers informed and proactively managing any issues that may arise. Manage customer order books and ensure orders are accurately processed and updated on internal systems, including NetSuite. Keep customers regularly updated on stock availability, order progress, delivery schedules and any changes that may impact their orders. Work closely with the Distribution Centre to...

Customer Service Manager Chelmsford, Essex 40,000 - 45,000 per annum 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Customer Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing: Overseeing and coordinating day to day service operations Managing a team of 5 customer service advisors Managing workloads, schedules, and performance to maximise efficiency Conducting reviews, and regular one to one meetings Providing coaching and training where needed Dealing with escalated requests and complaints Acting as a key link between teams to ensure seamless communication...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Software Trainer Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and driving forward standards across the care industry. Last year marked our 25th anniversary. We are continuously innovating, striving to elevate standards and digital possibilities, enabling those on the frontlines to do their best work. We re passionate about innovation and the people who use our tools every day, which is why we re now looking for a Software Trainer to join our friendly team on a full-time, permanent basis, office-based (Monday to Friday, 9am 5pm). The Benefits - Salary of £40,000 DOE - Pension - 25 days holiday, plus bank holidays If you are a communications, software trainer, account management, or customer success professional with SaaS...

Job Title : Front of House Coordinator Location : Southampton Salary : Grade 3 - £28,303-£29,339 per annum Job type : Full Time, Permanent The Role: As Front of House Coordinator, you will lead the day-to-day delivery of SUSU's reception service, room and event bookings, and Safety Bus and minibus operations. You will supervise and develop staff, coordinate rotas and operational cover, maintain effective systems and procedures, and work closely with internal teams, students, customers and external partners to provide a welcoming, efficient and high-quality service. About You: We are looking for an organised and approachable individual with experience in a senior administrative, business support or front-of-house role. You will have experience delivering excellent customer service and coordinating room bookings, events, or activities You will have experience supervising staff, managing rotas, and developing efficient systems and procedures to support...

About the opportunity The ICP Project Manager is responsible for the end-to-end delivery of electrical infrastructure projects within an Independent Connection Provider (ICP) environment. The role is accountable for managing projects from initial acceptance through to construction, energisation, and final handover, ensuring delivery is safe, compliant, on time, within budget, and to the required standards. Please note: We are open to UK wide applications, and happy to offer a fully remote working pattern for this opportunity. What you'll do You will act as the primary point of contact for clients, Distribution Network Operators (DNOs), Independent Distribution Network Operators (IDNOs), contractors, and internal stakeholders throughout the project lifecycle. This is a high throughput role where you will coordinate multidisciplinary teams and manage commercial, technical, operational, and regulatory requirements. The role requires strong leadership, stakeholder...

The starting salary for this role is 48,698 per annum, working 36 hours per week. We have an opportunity to join our Surrey Pension Team (SPT) as a Digital and Data Manager and make a significant contribution to the success of the service. This role offers hybrid working opportunities, with attendance at our office in Weybridge expected at least one day per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real...

Commercial Relationship and Performance Manager Birmingham/Bristol/Edinburgh/Halifax 6 months contract Salary from 83,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are...

Office Manager Vacancy Location - Coatbridge Monday - Friday 830am - 5pm Salary 30k - 40k (negotiable for someone with Fire Industry experience) Full job description Our client a growing fire detection and security systems installation company. Are looking for an organised, proactive Office Manager to run the day-to-day administration of the business and keep our office, projects and people running smoothly. This is a fantastic opportunity for someone who thrives on structure and problem-solving. Fire and security industry experience is essential for this role and salary can be negotiable due to industry experience. As Office Manager, you'll be the central point of contact for the office, supporting the director and team with everything from customer service and project paperwork to supplier coordination and general HR administration. You'll help shape how the office runs, so there's real scope to bring your own ideas and improve our systems. Key...

Role: Ad Agency Customer Success Company: CV Library Location: Fleet, Hampshire Work Patten: Hybrid Hours: Mon - Fri, 9.00am - 5.30pm Salary: Competitive salary CV Library, one of the UK's leading job sites, is seeking an Ad Agency Customer Success Manager to join our growing team. As an Ad Agency Customer Success Manager, you will play a vital role in ensuring the success and satisfaction of our advertising agency clients. In this role, you will be responsible for building and maintaining strong relationships with our advertising agency clients, understanding their needs, and delivering outstanding customer service. You will work closely with our sales and operations teams to manage the onboarding process, monitor campaign performance, and identify opportunities for account growth. Responsibilities: Build and maintain strong relationships with assigned advertising agency clients Act as the main point of contact for clients, providing exceptional...

Scheme Manager Location: Eastbourne Salary: £24,479 per annum Vacancy Type: Permanent, Part Time (35 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Highland Lodge, a welcoming retirement living scheme in Eastbourne. As our Scheme Manager, you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents...

About the role Sytner BMW Shrewsbury has an exciting opportunity for a high calibre, enthusiastic and commercially focused Corporate Sales Manager to join our team. The successful candidate will take ownership of developing our Corporate Sales operation, building strong relationships with local businesses and identifying new opportunities across our Market Area. This is a key role within the business, with responsibility for growing our local corporate customer base, generating profitable incremental new BMW business and supporting the Centre in achieving its BMW new car objectives. We are looking for someone who is proactive, driven and comfortable creating new business opportunities as well as developing existing relationships. Experience within corporate or automotive sales would be advantageous, but equally important is the enthusiasm and commercial focus to build and develop this area of our business. Your key objectives include (but aren't limited to):...

Production Manager - Rolling Stock Derby We are recruiting a Production Manager to join a leading rail manufacturing organisation in Derby. This role is key to the safe and efficient delivery of production targets, ensuring trains are delivered on time, in a fully compliant, safe, and customer-ready condition. The successful candidate will play a pivotal role in managing production operations, leading teams, and ensuring all safety, quality, and performance standards are consistently achieved. This is a 37-hour per week position with a requirement to work alternating weekly shifts . Morning Shift (8% shift allowance) Monday to Thursday: 06:00 - 14:00 Friday: 06:00 - 11:00 PAYE: 28.05 per hour Umbrella: 35.92 - 37.68 per hour Afternoon Shift (16% shift allowance) Monday to Thursday: 14:00 - 22:00 Friday: 11:00 - 18:00 PAYE: 30.14 per hour Umbrella: 38.62 - 40.52 per hour Overtime Weekend overtime is available and paid at enhanced rates: Saturday: %...

Sales Support Administrator - Andover (Fully Onsite) A busy and growing sales function in Andover is looking for a Sales Support Administrator to support the Sales Team. This is a hands-on, fully onsite role where you'll manage day-to-day sales administration, support customer accounts, and keep quotes and follow-ups moving-helping drive retention and growth across existing customers. Salary 26,500 per annum Working hours Monday-Thursday: 8:00am - 4:30pm Friday: 8:00am - 3:30pm Fully onsite in Andover Benefits Bonus based on company profits (paid twice yearly ) Free on-site parking 28 days holiday (including Bank Holidays) Permanent opportunity Key responsibilities Manage and organise the sales inbox to ensure timely responses and actions Support pipeline management , including quote follow-up and chasing responses Assist the Territory Account Manager with general admin, enquiries and follow-up tasks Provide...

Randstad is partnering with a leading, private equity-backed UK compliance consultancy to appoint an Air Hygiene Account Manager. You will lead and expand key client accounts across ventilation hygiene (TR19), ductwork safety, indoor air quality, and fire damper compliance for blue-chip commercial, healthcare, and public sector estates. Why Join? Backed by the Business Growth Fund (BGF) since 2016, expanding rapidly through a strategic "buy-and-build" model. Warm cross-selling opportunities across established asbestos, water hygiene, and health & safety accounts. Average travel pay is integrated directly into base salaries-no door-to-door timesheet tracking. Proven track record of internal promotions and exceptionally high staff retention. Key Responsibilities Manage key client relationships, ensure SLA delivery, and secure long-term contract renewals. Identify upselling and cross-selling opportunities across wider compliance services. Oversee account financial...

Randstad is currently partnering with one of the UK's fastest-growing, private equity-backed safety and compliance consultancies. Following continuous expansion and strategic acquisition, they are looking to appoint an experienced Water Hygiene Account Manager to lead, develop, and expand a dedicated portfolio of regional and national accounts. This is a key commercial and technical role for a high-performing account manager who wants to step away from transactional sales and take true commercial ownership of blue-chip client portfolios across commercial, public sector, and healthcare estates. Why Join This Business? The water hygiene division is led by an industry-renowned former client lead and is positioned for explosive growth as the business transitions into multidisciplinary regional hubs. Because the business provides complete building compliance (including asbestos, air hygiene, fire safety, and occupational health), account managers have warm, pre-approved avenues to...