Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Are you a confident communicator who enjoys helping customers and being part of a fantastic and supportive Team. We are looking for an outbound CRM advisor to join our Aftersales operation to help us to continue to develop and grow our business while delivering outstanding levels of customer satisfaction. In this role you will use our modern CRM systems to make effective outbound calls to customers, follow up on service reminders and ensure every customer has an amazing experience during their journey through our Porsche Centre. If you enjoy speaking to customers, being exceptionally organised and working in a fast paced and positive environment then we would be delighted to hear from you. More about the role. Making outbound calls to our customers using our CRM systems and data base. Following up on service reminders. Updating and managing our data base. Building positive relationships with our customers. Supporting our Aftersales Team to ensure we are...

Role Description   The Group Senior Accountant is a key role within the Group Finance function, with primary responsibility for delivering high‑quality consolidated financial reporting and providing strong technical accounting support across the Group. Reporting to the Group Financial Controller, this role owns core components of the statutory reporting cycle and plays a critical role in complex accounting areas including share‑based payments, impairment assessments, acquisitions, third‑party investments and hedge accounting. This position requires technical expertise, attention to detail, and the ability to collaborate across functions in a fast‑paced, global environment. It would suit an ambitious accountant with audit or technical accounting experience who is looking to broaden their exposure to Group‑level reporting, complex accounting areas and senior stakeholder interaction. Specific Role Responsibilities    Group Reporting & Statutory Accounts Support...

Role Description The Solution Consultant role is a key role within the Solution Consulting team, and will provide leadership and expertise in the following areas: Providing up to date knowledge, awareness of current trends and future direction of the local asset management industry Presenting & explaining existing FNZ capability Defining and challenging scope of a project Capturing & documenting customer business outcomes to create requirements, solution designs and agreeing of Joint Target Operating Models Platform integration design Business transformation support and consultancy services Regulations and advice on platform compliance Customer training programmes and knowledge transfer Platform configuration and delivering of FNZ’s Model Wealth Solution (MWS) process Analyst & Developer handovers and support Functional Reviews & TDD walkthroughs Defining business readiness processes and agreeing...

Investor Services is a key business within Services. The business covers Custody, Funds Services and Direct Custody products, providing services to the variety of the institutional clients, of both global and regional importance to the firms’ franchise.   Team/Position Overview The successful candidate will act as the Client Executive for assigned clients and will be responsible for overall client relationship including escalation point for operational related issues. It is within the remit of the Client Executive role to act as an advocate for the client within Citi. The role will require the candidate to collaborate with all regional stakeholders to ensure are fully aligned in execution of Service strategy. What you will do: Positively contribute to the Client Executive strategy execution at a country and regional level Understand clients’ key business needs and work with internal partners to deliver solutions, adding value for clients and cross-selling Citi...

An exceptional opportunity has arisen to join Porsche Centre Edinburgh, representing one of the world's most iconic and aspirational automotive brands. Porsche is synonymous with performance, innovation, precision engineering, and an unrivalled heritage a marque recognised globally for setting the benchmark in luxury automotive excellence. This rare opportunity is ideal for an ambitious, driven individual who thrives in a high-performance, client-focused environment. Based within our Edinburgh Centre, the successful candidate will play a pivotal role in delivering an exceptional and seamless Porsche ownership experience, ensuring every client interaction reflects the brand's uncompromising standards and world-class reputation. Alongside the opportunity to represent such an iconic brand, we are deeply committed to investing in our people through industry-leading training and development. From immersive manufacturer programmes to ongoing professional development, Porsche Centre...

Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : 475.00 (Umbrella) Rate: 475 per day (Umbrella) or a PAYE salary of 63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts...

Beauty Expert, Edinburgh Airport Part Time (32 hours available) About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by...

Job title: Customer Journey Manager Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 6 months (Potential for extensions) Daily Rate : 475.00 (Umbrella) Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds...

Join Our Team as a Product Owner! Location: Edinburgh (2 Days Onsite) Contract: 18-24 Months Rate: 620 per day (Umbrella) or a PAYE salary of 82,000 per annum + 5% annual bonus Are you ready to make a significant impact in the world of financial services? We are seeking an enthusiastic and skilled Product Owner to join our dynamic team. You'll play a pivotal role in shaping the Scottish Widows Platform, a cutting-edge solution designed to meet the evolving needs of today's financial advisers. If you thrive in a collaborative environment and have a passion for delivering exceptional products, we want to hear from you! Role Purpose: As a Product Owner, you will report directly to the Team Product Owner. Your primary responsibility will be to design, launch, and enhance platform functionality, ensuring it meets both client and business needs. Collaborating with our Platform and Engineering teams, you will take initiatives from concept through to scalable, compliant...

We are a UK specialist with over a century or experience in consumer goods, labelling and graphic arts adhesive products. Due to ongoing investment and continued growth, we're looking for a driven Business Development Manager to take ownership of a key territory of the North of England and Scotland. BASIC SALARY: £50,000 - £60,000 BENEFITS: Bonus Car Allowance Pension 20 Days Holiday + Christmas shut down and Bank Holidays Cash plan for Dental & Optical LOCATION: Home based - North England / Scotland COMMUTABLE LOCATIONS: Manchester, Leeds, Newcastle-upon-Tyne, Edinburgh, Liverpool, Glasgow, Sheffield or any where in between JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial As our Business Development Manager / Technical Sales Manager, you will take full ownership of some existing accounts whilst also working on growing into new businesses across your territory...