Head of Service Charges, Rent and Income Location: NORWICH - Hybird About the role Seeking an exceptional leader to join us as Head of Service Charges, Rent and Income . This is a pivotal senior role responsible for shaping strategy and delivering high-quality services across service charges, rent setting and income collection for over 7,000 homes, including tenants, homeowners, freeholders, and garages. You will lead a high-performing team, ensuring that all income streams are maximised while remaining fully compliant, transparent, and customer-focused. This is an exciting opportunity to influence organisational strategy, drive innovation, and ensure our services align with evolving legislation and best practice across the housing sector. Key responsibilities Leadership & Strategy Lead the strategic development and delivery of service charge, rent and income services Own and oversee key processes including rent notifications, service charge estimates and...