At BBC Audience Services, we record and respond to feedback about all aspects of the BBC, from programmes to policy, and anything in between. We also help audience members with enquiries they have about something they've seen or heard on the BBC. We receive this feedback by web, phone and letter. You will deliver world-class audience engagement and customer support within a high-performance team. You'll be dedicated to providing viewers and listeners with efficient, and expert information to enhance their experience with the BBC. Job title: BBC Audience Services Customer Engagement Specialist Job Description: Engage with Audience Members in a friendly, professional and helpful manner. Answer real time queries and complaints across a variety of inbound channels i.e. phone, webchat and social media. Provide written responses to audience contacts via the appropriate channel i.e. email or social media Quickly and accurately source information to respond to...

Make a Meaningful Impact with Your Clinical Expertise Are you a qualified healthcare professional looking for a new challenge away from traditional clinical settings? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist, paramedic or doctor, you could use your skills in a different way as a functional specialist. At Capita, we’re looking for compassionate and detail-oriented professionals to join our Health Assessment Advisory Service (HAAS) as Functional Specialists. In this role, you’ll use your clinical knowledge to carry out functional assessments and compile evidence-based reports that help the Northern Ireland Department for Communities (NIDFC) make informed decisions about benefit claims. Location: Belfast + 9 sites across Northern Ireland – Armagh, Ballymena, Coleraine, Dungannon, Enniskillen Foyle, Newry, Omagh and Portadown. Hours: You’ll be contracted to work 7.5 hours per day, 37.5 hours per week (full time), you’ll be able to agree your actual...

Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might...

Location: Belfast (field based) Salary: Competitive plus benefits Contract Type: Full Time, Permanent Build your Future with Us! Are you an experienced FM Refrigeration Technician with a true passion for excellence looking to take your career to the next level? Do you thrive in fast-paced environments? If so, we want you on our team! At McLaughlin & Harvey we position our people for success and have built a culture on collaboration. We are seeking an experienced FM Refrigeration Technician to enhance our team and drive success across our high value projects. This role will be based within our WorkSpace division, a specialist Facilities Management provider striving to build strong collaborative partnerships with all our clients through the delivery of a best-in-class service, harnessed by the technical expertise of our directly employed Engineers. This is an exciting time to join McLaughlin & Harvey due to a planned departmental expansion we have...

Senior Major Incident & Incident Manager Location: Office based Belfast (with on-call requirements) Contract: Permanent Function: Major Incident Management / Service Operations About the Role We’re looking for a highly experienced Senior Major Incident & Incident Manager to lead a team delivering consistent, high‑quality 24x7 incident management services. You’ll be based at our Belfast Command Hub as part of our growing centre of expertise for technology operations. You will act as an escalation point for complex or time‑critical major incidents, support team members during high‑severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. At Capita, we live by our values: 🤝 Customer First, Always; 🧑‍💻 Fearless Innovation; ✅ Achieve Together; 💙 Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Senior Major Incident Manager Job Description:...

An excellent opportunity for an experienced Electrician to join a well-established company! Job Type: Full-Time, Permanent. Salary: £38,000 - £42,000 Per Annum, Depending on Experience/Subcontract Location: Belfast Do you hold the 18th Edition qualification and 2391 (Testing & Inspection)? Do you have experience in testing and inspection within a domestic setting? If yes to the above then please continue. About The Company: Founded in 2008, they are a specialist electrical compliance contractor delivering large-scale EICR programmes for public sector housing providers across the UK. About The Role: The company is recruiting an experienced Electrical Tester to deliver EICR testing & Inspection within social housing properties across Belfast . This is a permanent PAYE position, with subcontract opportunities also available. If you re an electrical tester who wants steady, long-term work without the stress of...

Team/Role Overview Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner. What you'll do Accountable for managing and overseeing a team of employees Manages, plans and conducts a broad range of deliverables for projects. Manages and executes strategic design and process improvement projects across the enterprise.  Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication.     Support control activities of the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA). Assist & oversee the MCA program, including the...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Legal Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview You will support the busy, expanding, commodities legal team, sitting within the Citi Belfast Markets Legal Contract Management Team. This role will provide exposure to master agreements for (i) financially settled commodities transactions, such as the ISDA (ii) physically settled commodities transactions, such as the EFET (iii) emissions allowance trading, and (iv) associated amendments etc. It offers challenging work within a supportive team, with plenty of learning opportunities and long-term growth potential. What you’ll do Review, draft, and negotiate contracts and required documentation...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area. The role is part of a multi-year transformation journey that will require a successful candidate...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Early Careers Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview It is an exciting time to join our Early Career Team which is part of Workforce Intelligence and Talent Acquisition.  We are taking bold steps to create the best in market experiences by leveraging Talent Acquisition, Assessment and Human Capital Analytics approaches and technologies.  We are a global group of talented and driven colleagues with a focus on data driven decisions and operational excellence, with a mission to enable Citi and current future employees to reach their highest potential, by matching their interests and strengths with Citi’s career opportunities. The Banking Program...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Markets Legal Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This role is in the Legal Issuance Solutions team supporting the Global Issuance businesses. The team works closely with the product structuring and trading desks in London, New York and Asia, providing essential partnership to the product lawyers supporting those desks, as well as to business management and, where applicable, sales teams. The team act as an important partner to provide advice and assistance at all stages of the structured product lifecycle, including assisting in the structuring of transactions, managing the trade execution...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress Team/Role Overview The Citi International Early Careers Team comprises of recruiters and program managers across LATAM, Asia and the UK, Europe and Middle East and Africa. The International Early Careers team directly supports Citi businesses in the attraction, selection and program management of graduate, apprenticeship and MBA hires. This role is covering a maternity cover ideally starting April 2026 until 31st December 2026 What you’ll do: Business Partnership Partner with business internal stakeholders to drive the early career hiring strategy on a yearly basis. Responsibility for the early career programmes within Functions, Markets and Services...

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Custody services is a business of safekeeping Securities holdings on behalf of customers and facilitating clearing and settlement with CSD’s and Exchanges. Custody services are also extended to provide Asset Servicing such as CA processing and Notification and Reclamation of Tax....

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Reference Data Services Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in transaction management skills in the capital markets to Citi’s Issuer Services Restructuring Group By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Restructuring Group is forms part of the Transaction Management Services for Europe, UK and Middle East and Africa for Issuer Services which is turn is part of Securities Service. The teams core responsibility is to manage fiduciary risk in relation to  post-closure bond and loan matters such as restructures, loan and security releases, amendments, and waiver request from the trustee’s viewpoint. The role sees the team involved in a range of matters form small amendments to large complex international defaults making it an...

Job Description Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Master and Reference Data Strategy Manager is...

Overview Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. About Us Join the Technology Application Strategy team, where we empower Citi's global developer community to build better, faster, and with greater satisfaction. We are a dynamic and globally distributed team of passionate technologists across London, Belfast, and the US, dedicated to designing, building, and deploying cutting-edge productivity and...

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This is a critical and high-profile leadership position within the Issuer and Investor Services division. This first-line Risk & Controls role is responsible for supporting the Services businesses in managing and mitigating financial crime risks end-to-end on a global scale , with a specific focus on ensuring proactive, effective, and sustainable financial crimes risk management. The successful candidate will lead the development and implementation of a comprehensive financial crimes strategy that integrates Sanctions, Anti-Money Laundering (AML), Fraud, Anti-Bribery and Corruption (ABC), Fraud and Reputational Risk management. Serving clients across 95 countries, Issuer and Investor Services provides integrated solutions for multinational...

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Supports planning, directing and coordination of day-to-day activities of...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: The Anti Money Laundering function (AML) proactively identifies, assesses reports and mitigates compliance and reputational risks across business lines, products, legal entities and jurisdictions to the benefit of our franchise, customers and employees. AML sets standards and uses an enterprise-wide compliance risk management approach in partnership with the business and other Global Functions to drive a strong culture of compliance and control and support the principles of Responsible Finance. AML is committed to providing sound, independent advice and excellence in execution. The Compliance AML Execution Analyst is responsible for...