Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective...

Customer Service Advisor A fantastic opportunity for a customer-focused Customer Service Advisor with excellent communication skills, computer literacy, Excel knowledge and a passion for delivering exceptional support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Agent, Customer Support Advisor, Customer Care Advisor, Contact Centre Agent, Customer Service Representative, Client Services Advisor   SALARY: £26,624 per annum (£12.80 per Hour) + Benefits LOCATION: Scarborough, North Yorkshire (Close to A64, Seamer Train Station and Free Parking Onsite) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a busy customer service and returns team within an established online retail environment. As a Customer Service Advisor you will handle calls and enquiries,...

Shifts: Monday to Friday, 7 am to 7 pm Pay: 13.45 per Hour Fully Remote Role. Start date 13th July 2016 Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary 12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the...

Based in the Dublin Service Centre, the Issuer Services Department is part of the wider Custody and Issuer Services Group. The Department contains a diverse section of units which support our Issuer Services Clients, Product and Sales partners. The services we provide include Depository servicing, Issuing & Paying agency services and Specialised Agency functions such as Account Bank, Project Finance, Structured Finance and Escrow Agent functions. Typical Corporate Trust clients of Citi include major international and national-level corporations, financial institutions (FIs), banks, and public sector/sovereign Debt issuers, as well as investment banks, asset managers, and stand-alone collateral managers.  Team / Role Overview A challenging role within a fast-growing operations environment where the candidate will have the opportunity to expand his/her knowledge of the different products offered within the Securities Business. The role will require the candidate to...

Online Live Chat Agent Location: Kent (Hybrid - 2 days in the office, 3 days working from home) Salary: 26,200 per annum Please only apply if you are based in Kent. Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are currently recruiting for an Online Live Chat Agent to join our client's growing customer support team. This is a fantastic opportunity to join a modern, customer-focused business offering a hybrid working arrangement and a supportive team environment. As the first point of contact for customers, you will play a key role in delivering a positive customer experience, responding to enquiries via live chat and email, and ensuring issues are resolved efficiently and professionally. What You'll Be Doing: Responding to customer enquiries via live chat and email in a timely and professional manner Providing accurate...

Banking Agent - Lloyds Banking Group (LBG) OTE Salary: £30,032 Hours: • Monday–Friday: 8:00am–6:00pm • Saturday: 9:00am–5:00pm (rota basis) About the Role We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty. You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By listening carefully, identifying individual needs, and applying appropriate support measures, you’ll help customers make informed decisions about their finances. This is a fantastic opportunity to build a long-term career in financial services, whether you’re bringing existing experience or taking your next step within a structured, supportive, and well regulated banking environment that prioritises colleague development and customer wellbeing. Job title:...

We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YD! Sound like a bit of you? If so, READ ON.... As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes. Experience in collections and/or a call centre within financial services environment is essential to be considered. Job title: Collections Agent - no evenings/weekends! Job Description: What you’ll be doing: Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported  Ensuring regulatory compliance in the case of collections activity,...

We’re seeking a hands-on, innovative Operations AWS Senior UX Specialist to play a pivotal part in Capita’s Citizen Contact Transformation Programme. You’ll shape how citizens and agents experience contact centre services through intuitive, efficient and scalable digital journeys—working at the intersection of Amazon Connect customisation, UX design and service optimisation. This role directly influences customer experience, agent effectiveness and operational performance across public sector and regulated environments. You’ll work closely with programme leadership, operations, technology and product teams to design and optimise end-to-end contact experiences across voice, chat, digital and AI-assisted channels. The Operations AWS Senior UX Specialist is responsible for designing, configuring and optimising Amazon Connect solutions that underpin Capita’s Citizen Contact platform and wider contact centre services. You’ll bridge technical solution design, UX and service design,...

Full-Time Call Centre Agent - Immediate Start Contract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office based Monday - Friday, 9am - 5pm We are looking for a reliable and enthusiastic Call Centre Agent to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone Answer incoming calls from customers promptly and professionally Make outbound calls Maintain a polite, professional, and empathetic manner Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirable To apply or find out more, please apply now! Huntress...

Our client is seeking a skilled and hands-on Site Agent with solid civil engineering experience to take a leadership role on a variety of infrastructure and energy projects across Scotland. This is an active, on-the-ground role, perfect for someone who thrives in fast-paced environments and excels at coordinating complex site operations. You ll be instrumental in delivering projects safely, efficiently, and to the highest standards often within live or highly regulated settings. Role Overview As Site Agent, you ll oversee the day-to-day operations of construction sites across infrastructure and energy schemes. You ll provide clear leadership to site teams, ensuring work is delivered on time, on budget, and to exacting quality standards. Working closely with project managers, engineers, and commercial teams, you ll contribute to planning, problem-solving, and performance monitoring throughout each project s lifecycle. Key Responsibilities Lead and coordinate site...

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and...

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and...

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and...

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and...

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and...

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and...