Client Server
Epsom, UK
Helpdesk Manager (Windows O365 Azure) Epsom / WFH to £75k Are you an experienced Helpdesk Engineer with management / leadership skills? You could be progressing your career as a Helpdesk Manager at an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Helpdesk Manager, you will head up and lead a team of eight first to third line support engineers and the Lead Service Desk Engineer, who are responsible for supporting all internal IT services, system processes, and applications (Windows based). You will be responsible for leading the team to enable them to support the company services and provide excellent customer service to the highest standard. Some of your other key duties will include prioritising the team workload to ensure time sensitive issues are dealt with efficiently, managing the team's engagement with third party vendors and support desks, training and coaching the Service Desk...
