At BMW Maidenhead & MINI Slough, we are passionate about delivering an exceptional customer experience at every stage of the ownership journey. We are now looking for a professional, organised and customer-focused Customer Contact Advisor to join our Aftersales team. This is a key role within our Service Department, acting as an important link between our customers and our operational teams. You will help ensure every customer interaction is smooth, efficient and reflective of the premium standards associated with the BMW and MINI brands. What You'll Be Doing: Managing inbound and outbound customer contact across phone, email and digital channels Supporting customers with service, maintenance and repair enquiries Coordinating appointments and workshop diaries to maximise convenience and efficiency Keeping customers updated throughout their journey with clear, proactive communication Working closely with Service Advisors, Workshop Control and management...

Quality Manager Based at our Cyber Centre of Excellence in Maidenhead. Ultra I&C's Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: Serve as technical lead for Quality activities across the Cyber business. Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. Lead audits and inspections, ensuring timely identification and...