Department for Work and Pensions
Ashford, UK
Job summary This is an exciting opportunity to be part of a new and dynamic team which will introduce a Verification Assurance Officer (VAO) job role within selected Jobcentre and Service Centres. The role will enable the VAO and Jobcentre colleagues to work together to identify and tackle fraud on the frontline, responding to potential fraud quickly and effectively at the outset. The aim is to prevent fraud entering the welfare system, reduce customer debt and to meet Fraud, Error and Debt strategy and strategic objectives. As a VAO, you will help improve the verification processes by strengthening our fraud controls on the front line. You will support the prevention of intentional fraud entering the welfare system, while actively increasing customer engagement and knowledge, educating them on their responsibilities. As a great communicator, you will also be responsible for raising Jobcentre colleagues' awareness of fraud and by providing practical support, making it...
