We're looking for a part-time customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony...

Contact Centre Advisor Contact Centre Advisor Northallerton Perm Contract Full time Interviews will take place on 27th October in Northallerton. Please ensure you are available to attend on this date should you be shortlisted. The Role We're looking for a Contact Centre Advisor to join our Contact Centre Team, resolving customer enquiries at the first point of contact and providing clear, efficient and effective information across phone, email, text and social media. What You'll Do This is a varied role where you'll handle a wide range of customer enquiries, work to resolve issues promptly and empathetically, maintain accurate records and collaborate with specialist teams to deliver an exceptional customer experience. Key Responsibilities Provide an exceptional customer experience across multiple contact channels, including phone, email, text and social media. Resolve enquiries at first point of contact wherever possible across repairs and...