First Line Support Engineer / IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You’ll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer-focused technical support in a collaborative environment. If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist.   SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent...

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst   SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday   ** Career Progression Opportunities **   JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd...

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer.   SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent...