• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. •Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high...

TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact click apply for full job details

Multi Skilled Maintenance Engineer South Wales - Cardiff 27946/534 49,500 - 57,500, depending on experience + Company benefits (Profit share, pension etc) Salary & Benefits: Salary 49,500 - 57,500 (DOE) Annual profit share, up to 10% up to 27 days holiday plus bank holidays 9% company pension (5% employer contribution + 4% employee contribution) Sick pay scheme Life insurance Employee Assistance Programme An exciting opportunity to join a successful award-winning market leader, who has supplied high-quality products and trusted building solutions to some of the most iconic and high-profile projects around the world. This 40-year established, multi-million-pound company with an enviable share of the market has invested heavily in improving the infrastructure and production capacity, is also in a leading position to capitalise on the market growth. Roles & Responsibilities: Support the engineering team by carrying out systematic tasks and...

• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. • Identify and address safeguarding concerns promptly and effectively. • Meet customer service standards and performance goals. • Respond to difficult and sensitive cases with empathy, patience, and resilience. • Deliver information services across multiple channels (telephone, online, email, and live chat). • Resolve service user issues proactively, calmly, and professionally. • Offer guidance, tailored recommendations, and signposting to Service Users. • Follow established processes and adjust to evolving procedures. •Manage confidential information with strict adherence to data protection standards. • Proactively seek and address feedback to drive continuous improvement in role Qualifications & Experience Essential • Experience performing under pressure and handling demanding situations whilst staying calm and patient. •...

Sytner Select Cardiff are excited to offer a full time permanent Sales Executive role with a basic salary of £21,000 and the potential to make a generous commission with no cap. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About The Role Sytner Cardiff have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers face to face, via telephone email and video call contact, to enable a full support and understand their needs, on their journey to buying a new or used vehicle....

Maintenance Technician (2 SHIFT) Early + Afternoon Cardiff - South Wales 25437/534 30'000 to 48'000 To carry out maintenance activities to equipment, site processes and services in-line with manufactures / legal recommended interval and standards. Ensuring that the service supplied is of the highest possible standard and fits with production needs & requirements. Role & Responsibilities: Perform routine and preventive maintenance on all production equipment. Respond promptly to equipment breakdowns, process changeovers, safety actions, and machine setups. Participate in installation qualifications, risk assessments, PUWER, and LOTO procedures. Collaborate with process engineering to monitor equipment performance and drive continuous improvement. Knowledge, Skills & Experience: Hold an apprenticeship or equivalent formal qualifications (NVQ 3, HNC, or BTEC) in production maintenance manufacture with an electrical OR mechanical background....

Cardiff Hybrid Working 35 hours per week Ready to take the lead in your HR career? If you're an experienced HR Advisor who loves building relationships, solving complex people challenges and wants to play a bigger role in shaping an organisation's people agenda, this could be exactly what you've been looking for. We're partnering with a values-led organisation that's passionate about creating an exceptional employee experience. They're looking for a Lead HR Advisor to become a trusted partner to managers across the business, leading on employee relations while helping to drive positive change through wellbeing, engagement and people initiatives. Why join? A genuinely varied generalist HR role with real autonomy. The opportunity to influence people initiatives while remaining hands-on. Lead and support wellbeing, engagement and EDI initiatives that make a real impact. Mentor and support junior HR colleagues while developing your own career. Hybrid working with...

Are you an experienced Account Manager, Customer Success Manager, Customer Services Manager, Member Services Manager, or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to secure new customers to a consortium...

Finance Transformation Consultant Contract Duration: 5 Months Location: Cardiff (Hybrid) Role Overview We are seeking an experienced Interim Finance Transformation Lead to drive a critical finance transformation programme. This role combines Global Process Ownership with Programme Delivery Leadership, requiring a hands-on professional who can establish process governance frameworks while driving delivery across multiple workstreams and stakeholders. The successful candidate will play a key role in shaping finance processes, leading business analysis activities, and ensuring programme milestones are achieved through effective planning, stakeholder management, and collaboration with internal teams and third-party partners. Key Responsibilities Finance Transformation Global Process Owner (GPO) Establish and maintain the Finance Global Process Owner (GPO) framework, governance model, and process catalogue. Develop and implement end-to-end finance process mapping standards...

GLL is looking for Fitness Class Instructors to work at Fairwater Leisure Centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the...

Senior Credit Controller/ Credit Controller Cardiff - Hybrid working Salary: £30,000 - £35,000 FTE Are you an experienced Credit Controller looking to take ownership of the credit control function and play a key role in improving cash flow and reducing debtor days? We are seeking a proactive and commercially minded Senior Credit Controller to join our growing finance team in Cardiff. This role is ideal for someone who enjoys building strong customer relationships, driving collections performance, and working closely with stakeholders across the business. Similar Cardiff-based Senior Credit Controller opportunities are currently being advertised in the £30,000-£35,000 salary range, reflecting market rates for experienced professionals in the region. Key Responsibilities Manage the end-to-end credit control process across a portfolio of accounts. Proactively collect outstanding debt while maintaining positive customer relationships. Monitor customer credit limits and...

Senior Platform Engineer I am currently recruiting for a Senior Platform Engineer to join a leading financial services organisation based in the UK. Within this role, the candidate must have a strong background of Google Cloud Platform (GCP), Kubernetes (GKE), and have experience working with CI/CD concepts and tools. Salary - Up to £72,000 + strong benefits (including share options worth over £13,000 annually) Location - Fully Remote Working - with occasional travel if required onsite Main Duties Design and deliver infrastructure as code solutions using Terraform, enabling scalable and secure environments Manage and deploy application workloads to GKE clusters using Helm charts, supporting best practices in workload isolation and service configurations Support the engineering community by defining infrastructure standards, reusable tooling, and shared CI/CD workflows Develop and support CI/CD pipelines using Azure DevOps promoting automation across delivery...

Primary School Teaching Assistant Location: Cardiff Sector: Primary Job Type: Flexible Start Date: September Competitive weekly pay! Teaching Personnel are hiring enthusiastic and dedicated teaching assistants to work in primary schools in and around the Cardiff Area! Are you seeking a teaching assistant role in a welcoming, supportive school environment? Do you want to make a real difference each day by helping children build confidence, develop routines, and reach their goals, while still enjoying a healthy work-life balance? The successful candidate will support the classroom teacher with general classroom duties, working with small groups or on a one-to-one basis to support pupil engagement. You will work across a range of age groups from Foundation Phase to Key Stage 2 in various primary schools across the Cardiff area. The role requires adaptability and reliability and offers an excellent opportunity to gain hands-on experience while making a positive...

Earthworks Examiner / Geologist Rail Engineering Company Location: South Wales £365 per day umbrella rate £85 daily allowance (when staying away from home) IR35 status - in scope Contract dates - October 2026 - April 2027 An Earthworks Examiner is required to join a team carrying out Earthwork exams across Network Rail infrastructure. As an Earthworks Examiner you will be required to visit earthwork locations along the railway in order to carry out compliant examinations using a handheld device (Electronic data base collection system). While initially required to work within your local rail territory, you may eventually radiate outwards staying on location. As well as holding a degree in Geology, Earth Sciences or a related descpline, an ideal candidate will have a history of working on the railways and will hold a valid PTS (preferred but no essential). The ability to work alone and efficiently is a critical component of this role, as well as a driving...

CIAM Software Engineer Role: CIAM Software Engineer Salary: Up to 60k Location: Hybrid/Remote Tech Stack: Auth0, Okta, Ping Identity, OAuth2, OpenID Connect (OIDC), SAML, SCIM, React, Angular, NestJS, Azure/AWS/GCP, Docker, Kubernetes, Terraform Unfortunately, we are unable to offer visa sponsorship at this time We are currently supporting a major technology transformation programme and are looking for a CIAM Software Engineer to help deliver secure, scalable, and seamless customer identity experiences. This is an opportunity to join a growing team focused on modernising authentication and authorisation services, creating a unified platform that simplifies how customers access products and services. Working closely with Engineers, Architects, Security teams, and Product stakeholders, you'll play a key role in designing, implementing, and supporting modern Customer Identity and Access Management solutions while helping drive engineering best practices across the...

Join Our Team as a Hospitality Services Manager at Hallmark Luxury Care Homes! At Hallmark Luxury Care Homes, we are dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we have been committed to delivering outstanding care across all our homes in England and Wales. As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available. About The Role Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries...

Add Your Flavour: Join Our Bighearted Team as a Kitchen Assistant at Hallmark Luxury Care Homes! At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales. As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available. About the Role: Are you ready to be a part of delivering exceptional dining experiences for our residents? As a Kitchen Assistant at Hallmark Luxury Care Homes, you'll play a vital role in ensuring our...

The Department for Business and Trade "DBT" are seeking an AI-focused Technical Architect to lead the design of secure, scalable and reusable AI-enabled solutions. This is an opportunity to work at the forefront of emerging technology, helping DBT turn innovative ideas into practical services that deliver real value across the department. Salary range £67,867 to £81,793 plus excellent Civil Service benefits and 29% employer pension contribution. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. About role DBT are seeking an AI-focused Technical Architect to lead the design of secure, scalable and reusable AI-enabled solutions. This role will focus on translating emerging AI capabilities into practical architectures, supporting rapid prototyping, validating concepts and helping successful ideas move from experimentation into production services. You will work closely with AI engineers, data specialists, cyber security...

All of our frontline positions attract a market supplement of £5000 per annum additional to the stated salary paid monthly on top of your wages. If you are interested in any of our roles here in Cardiff, would like an informal discussion with one of our manager's or an opportunity to hear more about Cardiff Social Work Teams please don't hesitate to contact Laura white on Cardiff benefits from being the capital of Wales and is a growing city with a diverse population. The children of Cardiff need social workers who can respond to the diversity of needs and experiences which in turn offers social workers the opportunity to develop expertise and to lead practice within Wales. Cardiff offers the opportunity to grow and develop through high quality training, regular and effective supervision, and a wide variety of opportunities to pursue career development, for example just this year we have 10 internal employee's progress to higher positions within our Social Work teams. We...