Job Advertisement: Inbound Banking Customer Service Advisors (Temporary Contract) On behalf of our client, a well-respected building society, an exciting opportunity has arisen for Inbound Banking Customer Service Advisors in Swindon. This is a temporary role for a duration of 12 months, offering a competitive hourly rate of 14.56, with a dynamic shift pattern between 8 am and 8 pm, Monday to Sunday. What's on Offer? Pay Rate: 14.56 per hour Contract Type: Temporary (12 months with a view to going permanent) Shift Pattern: 5 days out of 7, with 6 weeks' notice of your shift schedule. Shifts include: - Early: 8 am - 4 pm - Mid: 9 am - 5 pm / 10 am - 6 pm - Late: 11 am - 7 pm / 12 pm - 8 pm Note: The week you work late shifts, you will have that weekend off! Some weeks may require six days of work leading into the following week. Role Responsibilities: As an Inbound Banking Customer Service Advisor, you will: Engage with a variety of inbound calls, providing essential...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's team. You will be responsible for nurturing strong, long-term relationships with clients and strategic partners, ensuring high levels of satisfaction, engagement, and retention. As the CSM, you will act as a trusted advisor, guiding customers, managing complex enquiries, and identifying opportunities to expand account value through up sell and cross-sell initiatives. If you possess a customer-first mindset, excellent communication skills, and a track record of effectively managing multi-account portfolios, we would love to hear from you. Key responsibilities: Serve as the primary point of contact for customer enquiries, escalations, and ongoing support. Build and maintain trusted, long-term relationships with customers and key partners. Understanding client goals to ensure services deliver maximum value and satisfaction. Guide new customers seamlessly through the on boarding...

Part Time Customer Service Representative! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your attention to detail truly matters? If so, we have the perfect opportunity for you! Position: Customer Service Representative Location: Newbury, West Berkshire Contract Type: Temporary Hourly Rate: 14.50 Working Pattern: Part Time (17.5 hours/week - 3.5 hours Wednesdays, 7 hours Thursdays and 7 hours Fridays Start Date: Immediate Duration: Temporary Ongoing Why Join Us? Our client is seeking a dedicated Customer Service Representative to ensure that every customer interaction is seamless and satisfying. Located conveniently in Newbury, this role is ideal for those looking for a part-time position. Key Responsibilities: As a Lead Customer Service Representative, you will play a vital role in managing day-to-day activities related to customer service, with a focus on accuracy and efficiency. Your...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1,000 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1,000 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor - Temporary position for 6 months Location: Reading - hybrid working Hourly Rate: 15.54 per hour Working Days and Hours: Monday...

Client Benefits Customer Service Adviser 3 Month Contract Bristol On Site Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Insurance and Risk Management clients. They are currently looking for a Client Benefits Customer Service Adviser to join them for a 3 month contract, however there may be an opportunity for extension. Overview of the Role: As a Customer Service Advisor, you will play a key role in supporting our clients in managing the clients Guide Flex platform. While prior experience in Employee Benefits is...

Description Location: Southampton Reporting to: Siobhan Griffiths, Customer Service Operations Manager Closing date: Friday 9th October , 10am About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Whenever they need us, we will be there. As a result, we are looking to grow our overnight team and are looking for people who can commit to 37.5 hours a week between 20:00 - 07:15am on a 4 on 4 off rotation pattern. Hybrid working: Overnight colleagues spend 1 shift per...

Exciting Temporary Opportunity: Hospital Hostess/Domestic Cleaner in Swindon! Are you passionate about delivering exceptional service in a vibrant environment? Our client, a prominent organisation in the public services sector, is seeking an enthusiastic Hostess/Domestic to join their team on a temporary basis. This role offers a fantastic opportunity to contribute to a welcoming atmosphere while showcasing your exceptional hospitality skills! Position Details: Role: Hostess/Domestic Cleaner Location: Swindon Contract Type: Temporary ongoing Hours: Working on a 4-on, 4-off rolling rota between the hours of 7:30am - 7:30pm. Key Responsibilities: As a Hostess/Domestic, you will play a crucial role in creating a warm and inviting environment for all guests. Your responsibilities will include: Greeting and welcoming guests with a friendly demeanour. Maintaining cleanliness and organisation in all guest areas. Assisting with dining arrangements...

Exciting Temporary Opportunity: Hospital Hostess/Domestic Cleaner in Swindon! Are you passionate about delivering exceptional service in a vibrant environment? Our client, a prominent organisation in the public services sector, is seeking an enthusiastic Hostess/Domestic to join their team on a temporary basis. This role offers a fantastic opportunity to contribute to a welcoming atmosphere while showcasing your exceptional hospitality skills! Position Details: Role: Hostess/Domestic Cleaner Location: Swindon Contract Type: Temporary ongoing Hours: Working on a 4-on, 4-off rolling rota between the hours of 7:30am - 7:30pm. Key Responsibilities: As a Hostess/Domestic, you will play a crucial role in creating a warm and inviting environment for all guests. Your responsibilities will include: Greeting and welcoming guests with a friendly demeanour. Maintaining cleanliness and organisation in all guest areas. Assisting with dining...

We have an exciting opportunity for a part-time Adult Caseworker to join the team in Wiltshire, working 30 hours a week. This role involves working from home as well as various locations throughout Swindon and rural Wiltshire. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances :...

Job Advert: Service Management Support Our client, a dynamic and forward-thinking organisation based in Swindon, is seeking a motivated and skilled Service Management Support professional to join their vibrant team. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, this opportunity could be the perfect fit for you! Position Details: Role: Service Management Support Contract Type: Temporary to Permanent Hourly Rate: 12.98 - 16.83 per hour Working Pattern: Full Time, Monday to Friday Location: Swindon About the Role: In this essential role, you will be at the heart of service delivery, playing a key part in ensuring that the organisation operates smoothly and efficiently. Your contributions will directly impact the overall performance and satisfaction of both internal teams and external clients. Key Responsibilities: Provide comprehensive support to the Service Management team, ensuring the highest levels of service...

Job Advert: Relief Hostess/Domestic Location: Great Western Hospital, Swindon Contract Type: Temporary Hours: Working any 5/7 days between the hours of 13:00 - 19:30 Are you a friendly and approachable individual with a knack for hospitality? Our client, a respected organisation within the public services sector, is seeking a Relief Hostess/Domestic to join their vibrant team in Swindon. This temporary role is perfect for someone who enjoys creating a welcoming environment and providing exceptional service. Key Responsibilities: Greet guests warmly and assist them with their needs, ensuring a comfortable and pleasant experience. Maintain cleanliness and hygiene standards in guest areas, including dining and communal spaces. Assist in food service, ensuring meals are presented attractively and served promptly. Collaborate with the kitchen and domestic teams to ensure seamless operations. Support the organisation in various domestic tasks to uphold a high...

Job Advert: Payroll & Benefits Administrator Location: Swindon Contract Type: Permanent Our client, a leading organisation in the retail sector, is seeking a dynamic Payroll & Benefits Administrator to join their Human Resources department. This exciting role offers the opportunity to ensure the accurate and timely processing of payroll and employee benefits across the group. Key Responsibilities: Prepare and process monthly payroll data for all employees. Accurately record and submit new starters, leavers, and contractual changes within payroll deadlines. Verify payroll information, including salaries, commissions, and statutory payments. Process parental and sickness payments in accordance with regulations. Administer company benefit schemes such as private medical insurance, life assurance, and pension plans. Ensure compliance with payroll regulations and employment laws. Person Specification: Essential Skills: Previous experience with Sage 50...