Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £24,043.50. Start date will be Monday 20th April 2026 If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives (Liverpool) - Start Date 20th April Job Description: What you’ll be doing: Taking a high volume of...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

Customer Service Executive Based in Liverpool - office based Our client specialises in exclusive tickets, premium hospitality and match breaks, for the world s most sought after shows and events. We re an Official Ticket Agent for: Liverpool FC, Manchester United, Tottenham, Leeds United, Wembley Stadium, The O2 London, Co-Op Live and Aintree Races. We offer every solution to meet personal and/or corporate business needs, with over 23 years of unrivalled experience. We are currently seeking a highly organised and motivated Customer Services Executive who will be responsible for all inbound Customer Services enquiries, and managing updates to bookings from start to finish, including keeping our systems and our hotel partners up to date. You ll be using a variety of communication channels (phone, email, online chat, WhatsApp) ensuring a high level of customer service and efficiency are delivered at all times and maximising all opportunities to convert further...

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies....

LOCATION: Liverpool Airport SHIFT PATTERN: 4 on 4 off, 40 hours per week SALARY: £41,519.00 per year To ensure the effective leadership and performance management of all employees in the Company’s PRM operation working as part of the management team within the operation. To drive a culture of excellence in customer service and maintain an open and positive relationship with airlines and the airport authority. Main Duties & Responsibilities: Operational  Ensure that; all Airport Authority Service Level Agreements are met and maintained, the standards of service carried out meets the Company quality standards and the requirement of the Airline. Take appropriate action where standards and services are not being met. Ensure that the “image” specified by the Company is maintained in the standards of work, uniform, vehicles, buildings, and all dealing with customers, other airlines, other service companies and the general public. Promote a culture of service...

Ready to find the right role for you? Salary: Competitive Salary plus Car Allowance and Annual Bonus Location: Merseyside,WA10 3LR When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to...

Sales Administrator - Hybrid Location: Wirral / Hybrid (2 days from home) Salary: 28,758 Contract: Full time, Permanent Hours: Monday to Friday, 8:00am - 4:00pm or 9:00am - 5pm An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts across the UK & Europe within a fast paced business within the manufacturing industry. This role will also offer the opportunity to work from home on a hybrid basis following successful completion of the initial probationary period. The salary for this role is up to 28,758 per annum, working Monday - Friday during core business hours (8:00am - 4:00pm or 9:00am - 5pm) + the role is required to cover weekends (Saturday & Sunday) in an on-call capacity (8:00 -12:00) - roughly 1 in 6 weekends paid as overtime. Job Description: To liaise with customers to build strong relationships Pro-actively managing a portfolio of customers by ensuring the customer's needs are...

Graduate Financial Services Opportunity Liverpool City Centre Monday to Friday, 9am - 5pm Competitive salary w/ excellent benefits + progression opportunities This is an exciting entry level position for those with outstanding customer service and communication skills and a keen interest in developing their career within the Wealth Management industry. Successful applicants given the opportunity to progress within the sector through training and study support for industry relevant qualifications. About the role: The role would involve providing a critical service and being the initial point of contact for new clients seeking guidance or advice regarding their wealth/pensions both over the phone or through email. The role is varied, interesting, professionally and financially rewarding and offers an introduction to a meaningful career where personal development is highly encouraged. Experience required: The company will consider candidates with previous...

Entry Level Financial Services Opportunities Liverpool City Centre Monday to Friday, 9am - 5pm Competitive salary w/ excellent benefits + progression opportunities This is an exciting entry level position for those with outstanding customer service and communication skills and a keen interest in developing their career within the Wealth Management industry. Successful applicants given the opportunity to progress within the sector through training and study support for industry relevant qualifications. About the role: The role would involve providing a critical service and being the initial point of contact for new clients seeking guidance or advice regarding their wealth/pensions both over the phone or through email. The role is varied, interesting, professionally and financially rewarding and offers an introduction to a meaningful career where personal development is highly encouraged. Experience required: The company will consider candidates with...

Marketing Account Manager Ticket Quarter The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care...

Catering ManagerWhat You'll Be Doing As a Catering Manager, you'll lead from the front - ensuring our kitchens and service counters run smoothly while delivering truly exceptional food experiences. Working Term Time Only - Monday to Friday. This is more than just a kitchen role. You'll inspire your team, drive standards, manage performance, and ensure every customer receives incredible food and service. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and recognises those who go beyond the plate. More About the Role Your key responsibilities will include: Preparing delicious, high-quality food to the highest standards Supervising culinary and catering teams to deliver impeccable food and service Overseeing all in-unit catering operations, including stock control, cost management, and budget monitoring Communicating regularly with your line manager to track KPIs and performance...

Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. Selwood has grown enormously over the last few years and to support with continued growth, we have a great opportunity for a Commissioning Electrician to join our friendly Electrical team. About The Role As our electrical teams go from strength to strength, we are pleased to invite applications for the position of Commissioning Electrician to cover our North West Region. Specialising in commissioning electrical installs, the ideal candidate will be responsible for ensuring the successful commissioning and functionality testing of pumping systems while adhering to safety standards and project deadlines. This role...

Are you a skilled 18th Edition-qualified Maintenance Electrician with a proven track record? Randstad C&P is looking for a dedicated Electrician to join their clients team, supporting a mobile contract in Liverpool. What's on Offer: A competitive salary of up to 40,000 per annum. Full-time, permanent opportunity. Monday to Friday 40 hours per week. Company van and fuel card. Generous pension scheme. 32 days annual leave (including public holidays), increasing with service. Excellent opportunities for professional development and training. What You'll Do: Perform planned and reactive maintenance on electrical systems. Issue permits and ensure all work adheres to safe systems of work. Diagnose and repair faults with a focus on delivering top-notch customer service. Proactively monitor plant and equipment to ensure efficiency. What We're Looking For: NVQ Level 3 Technical Certificate with NET AM2 certificate. 18th edition City and Guilds. Full...

Position: Retail Security Officer Location: Liverpool Pay Rate: £12.30 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring...

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country, following British Gas. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. You ll be part of a fun, friendly, and inclusive work environment where everyone s contribution is valued. Employees are encouraged to recognise and celebrate success. The company fosters an open and engaged culture, giving everyone a voice and the chance to make a meaningful impact on both the business and customers lives. The Role: The role involves working in private...

Employability ASF Skills Coach Community based delivery mainly across Liverpool to 32k Permanent Full Time, 25 days hol plus bank holidays, christmas and birthday off, CPD, Healthcare, vouchers, team events, progression opportunities The Adult & Community Learning Skills Coach will deliver high quality teaching, assessment, and learner support across a range of short, community-based adult learning programmes funded through the Liverpool City Region Adult Skills Fund (ASF). Delivery will take place across community venues and programmes will range from short courses (minimum 15 days) to longer programmes (up to 20 weeks). The role supports adults aged 19+, many of whom may face complex barriers to learning, including mental health challenges, autism, low confidence, unemployment, or previous negative experiences of education. Do you enjoy seeing the difference you make to peoples lives through your amazing coaching and teaching ? Do you enjoy addressing skills gaps,...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 28,646 to 32,702 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputizing in their absence when required. You will demonstrate a GROWTH mindset and actively promote a...

GI Group are currently recruiting multiple HGV Class 1 Drivers for our Internationally known client in Liverpool (L11). This company provides courier services worldwide, focusing on the express road-based market and offering services such as delivery, freight forwarding, and logistics. They operate in numerous countries and are known for their technology, customer service, and commitment to sustainability. Drivers shifts: We are looking for Class 1 Drivers to work afternoon shifts on an ad-hoc basis. - (Apply online only) starts - Monday to Friday - Weekend work available and is optional - Average 12 hour shift Drivers pay & benefits: - Monday to Friday: - 20.34 per hour - Saturday: 26.35 per hour - Sunday: 29.41 per hour Please note that these pay rates are PAYE and include advanced holiday pay Driver main duties will include: - Conducting Vehicle checks - Trunking work to depots - Delivering safely to customers throughout...

Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help...