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St Albans Hybrid £25,000 - £35,000
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a2dominion
16 Apr, 2026
Full Time Contract
Customer Service Caseworker / Service Recovery Complaints Officer
£31,397 - £38,007 yearly
a2dominion Hybrid (Ealing, West London / Hybrid)
Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker   SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35...
AWD online
24 Apr, 2026
Full Time Permanent
IT Support Engineer – 2nd Line (Service Desk)
£34,000 - £38,000 yearly
AWD online Hybrid (London, UK)
IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst   SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday   ** Career Progression Opportunities **   JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd...
AWD online
21 Apr, 2026
Full Time Permanent
2nd Line IT Support Engineer
£32,000 yearly
AWD online Hybrid (London, UK)
2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer.   SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent...
AWD online
14 Apr, 2026
Full Time Contract
Domestic Abuse Perpetrator Case Manager (Behaviour Change Programme)
£31,295 yearly
AWD online Hybrid (Woking, Surrey, UK)
Domestic Abuse Perpetrator Case Manager (Behaviour Change Programme) An excellent opportunity for an experienced domestic abuse, safeguarding and criminal justice professional to join a specialist domestic abuse team. In this role, you will work directly with perpetrators of domestic abuse, delivering structured behaviour change interventions, supporting safeguarding processes, and contributing to multi-agency case management. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Practitioner, Domestic Abuse Caseworker, Intervention Worker, Public Protection Officer, Criminal Justice Case Worker, Behaviour Change Practitioner, Safeguarding Officer   The Project:   This programme is a primary intervention designed to work with individuals who are causing harm in their relationships, with the aim of preventing abusive behaviour and safeguarding those affected. Participants have been assessed as presenting a high...
AWD online
14 Apr, 2026
Part Time Permanent
Housing Support Worker
£25,500 yearly
AWD online Hybrid (Gravesend, Kent, UK)
Housing Support Worker A rewarding opportunity for a compassionate Support Worker to deliver housing support, tenancy management and resident care within a supported accommodation setting, helping individuals build independence and achieve long-term housing stability. If you’ve also worked in the following roles, we’d also like to hear from you: Care Support Worker, Supported Housing Officer, Tenancy Support Worker, Residential Care Worker   SALARY: £25,500 pro rata (Actual Salary for 20 Hours per Week, £13,783 per annum) + Benefits LOCATION: Hybrid with your time split working from home and the office in Gravesend, Kent (DA12) – candidates will need to live within a commutable distance to Gravesend JOB TYPE: Part-Time, Permanent WORKING HOURS: 20 Hours per Week, Monday to Friday (flexible on days and times to work – will be discussed during interview)   JOB OVERVIEW We have a fantastic new job opportunity...
AWD online
09 Apr, 2026
Full Time Permanent
HR Officer / Human Resources Administrator
£30,000 yearly
AWD online Hybrid (Gravesend, Kent, UK)
HR Officer A varied and people-focused HR role supporting employee relations, recruitment, onboarding and HR administration, delivering high-quality colleague services within a busy organisation that prides itself on the work that they do and the way in which they support their colleagues. If you’ve also worked in the following roles, we’d also like to hear from you: HR Administrator, HR Advisor, People Services Administrator, People Services Officer, Human Resources Officer, Human Resources Administrator   SALARY: Circa £30,000 per annum + Benefits LOCATION: Hybrid with your time split working from home and the office in Gravesend, Kent (DA12) – candidates will need to live within a commutable distance to Gravesend JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, Monday to Friday   JOB OVERVIEW We have a fantastic new job opportunity for an HR Officer to join a small, supportive...
AWD online
21 Apr, 2026
Full Time Permanent
Customer Service Advisor / Customer Support Agent
£25,235 yearly
AWD online Hybrid (Oxford, Oxfordshire, UK)
Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent   SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided)   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and...
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