From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Customer Service & Social Media Assistant - Hybrid (Birmingham) Part-Time Flexible Hours Work From Home + 1 Day in Office Looking for a role where you can combine customer service with social media -all while working flexibly from home? This could be the perfect fit. We're working with a growing and highly regarded business that supports well-known brands behind the scenes. This is a fantastic opportunity to join a close-knit, supportive team where your work genuinely makes an impact across both customer experience and digital engagement. Why this role stands out This isn't just a customer service role. You'll be part of a team that manages real-time customer interactions and online brand communities , giving you exposure to both traditional service channels and social media management in a regulated environment. You'll have the flexibility of working from home, combined with the benefits of being part of a collaborative team when you're in the office. What...

Shifts: Monday to Friday, 7 am to 7 pm Pay: 13.45 per Hour Fully Remote Role. Start date 13th July 2016 Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:00 4:30/ 9:00-5:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to our valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland. Being responsible for the order...

About the role A fantastic opportunity is available for a Sales Apprentice to join our team at Sytner BMW Coventry. As a Sytner Sales Apprentice, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert...

Administrator - Despatch Co-ordinator Temporary ongoing position Coventry CV3 £13.45 per hour (£26,227) Hours - 37.5 per week (Rotating shift - between 07.00 hrs to 18.00 hrs) Our client supplies goods worldwide and they are seeking a strong Administrator with excellet customer service and good attention to detail to co-ordinate shipment of deliveries to their Clients globally and throughout the UK. The role will involve: Assessing the days' shipments and prioritising for packing teams Producing manifests and shipment labels electronically Liaising with transport companies to get best prices and booking shipments Liaising with internal sales teams, scheduling team and transport companies and more It's a busy fast paced environment. The goods are required to tight timescales to meet project plans. We need someone who: Enjoys a fast paced environment where attention to detail is critical A strong desire to deliver exceptional service to clients...

Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner MINI Coventry have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure...

We're looking for a proactive and customer-focused Student Accommodation Administrator to join a busy and dynamic team on a 3-month temporary basis from 1st July - 1st October. This is primarily a Customer Service/ Administration focused role, supporting the end-to-end management of accommodation processes, systems, and documentation, while also assisting with customer queries via telephone and email. Key Responsibilities Act as the first point of contact for all back-office customer enquiries via phone and email Manage and resolve accommodation-related queries from start to finish Maintain accurate records and ensure all documentation is compliant Support system users and troubleshoot issues (e.g. bookings, contracts) Assist with reporting, data input, and administrative processes About You Strong administrative and organisational skills with excellent attention to detail Accurate and efficient data entry and record management experience Competent user of...

Dual Fuel Smart Meter Engineer for Ganymede Energy And we grow again! Ganymede Energy are looking to grow our smart home workforce and are seeking safety-focused Dual Fuel engineers to become a part of our growing business. With an industry leading operational support team combined with industry leading high-tech equipment, localised working regions, opportunities to upskill in the future to EV & PV so you can benefit from being an all-round smart home engineer, whilst working in partnership with our client who both share a clear and transparent vison as we move towards our goal of NET zero. We believe we are offering a great work life balance solution, whilst still being able to earn one of the best salaries within the industry with long term job security. Dual Fuel Engineer Overview: Basic Salary: £39,650 + the opportunity to earn more! Bonus: £2,000 yearly bonus paid in December! Excellent work life balance: 40 hours per week, 8am 4pm shifts. Holiday: 31...

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest...

About the role A fantastic opportunity is available for a Brand Expert to join our team at Sytner Coventry. As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of BMW....

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Coventry. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required...

Technical Sales Engineer Midlands 26240/400 33'000 to 48'000 My client is the UK's leading responsive wastewater treatment company, serving an extensive range of Clients across the UK and Overseas. The business ensures that environmental protection is provided by delivering complete package plant solutions to a breadth of sectors. Salary & Benefits: A starting salary of up to 33,000 - 48,000 Annual profit share, up to 15% 9% company pension (5% employer contribution + 4% employee contribution) Medicash Scheme - medical expenses scheme (access to 24hour online GP services) 3x your annual salary life insurance (DIS) Employee Assistance Programme Free on-site car parking Employee Discount Scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Roles & Responsibilities: Driving the sales process from initial contact through to order, delivery, and project close-out. Achieving sales targets and delivering exceptional...

Job Role: Corperate Receptionist/Concierge Working days/hours: Monday to Friday 8AM to 5PM Pay rate: 15.38 an hour Location: Coventry Start date: ASAP End date: Ongoing Key Responsibilities: Greet and assist visitors, employees, and customers with a smile! Provide information and support to enhance the customer experience. Manage inquiries and resolve issues promptly and professionally. Coordinate workplace activities and events to promote a positive environment. Maintain cleanliness and organization of common areas. Collaborate with team members to ensure seamless operations. What We're Looking For: A positive attitude and a passion for customer service. Excellent communication and interpersonal skills. Ability to multitask and remain calm under pressure. Strong organizational skills and attention to detail. Previous experience in a customer-facing role is a plus! How to Apply: Send your CV Office Angels is an employment agency. We are an equal...

Gi Group are looking for an experienced class 2 drivers to join the team at a packaging company in Birmingham Class 2 rate : Days 17.09 including holiday pay (PAYE no umbrellas) Afternoons 18.21 including holiday pay (PAYE no umbrellas) Nights 19.33 including holiday pay (PAYE no umbrellas) Class 2 shifts: Monday to Friday Morning and Night shifts available 10-12 hour shifts Class 2 role 5-10 drops per shift No handball Delivering packaging to well known supermarkets Class 2 requirements In date, UK, class 2 licence with 2 year's experience minimum In date CPC and tacho Must be over 25 years old for insurance Will have the ability to demonstrate excellent customer service and communication skills and an attention to detail is essential No more than 6 points on licence ( no DD/DR/DG/IN/MS/CU codes please) Benefits On-site parking Advanced holiday pay option available Gi Group benefits package If you are interested in this...

Gi Group are looking for an experienced class 1 driver to join the team at a packaging company in Birmingham Class 1 rate : Days 18.21 including holiday pay (PAYE no umbrellas) Afternoons 19.33 including holiday pay (PAYE no umbrellas) Nights 20.45 including holiday pay (PAYE no umbrellas) Class 1 shifts: Monday to Friday 06:00 starts 10-12 hour shifts Class 1 role 4-6 drops per shift No handball Delivering packaging to well known supermarkets Class 1 requirements In date, UK, class 1 licence with 2 year's experience minimum In date CPC and tacho Must be over 25 years old for insurance Will have the ability to demonstrate excellent customer service and communication skills and an attention to detail is essential No more than 6 points on licence ( no DD/DR/DG/IN/MS/CU codes please) Benefits On-site parking Advanced holiday pay option available Weekly Pay If you are interested in this role and are looking for your next career...

Account Manager Salary - 50K- 55K including bonus ( 35K base) Permanent role Hybrid - Solihull We are currently working with one of the UK's largest managed services providers looking for a results-driven Account Manager to join their organisation. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships Key Responsibilities Manage and grow a portfolio of around 100 mid-market accounts, identifying upsell and cross-sell opportunities to maximize revenue potential Develop and execute strategic account plans tailored to each client's business objectives and needs Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities Negotiate contracts and pricing agreements while maintaining...

Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Porsche Centre Solihull have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to...

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...