JOB DESCRIPTION Position Title: Service Manager Reports To: Head of Operations SOUTH WEST LONDON Primary Objective: The Service Manager will be responsible for leading the effective delivery of the contract, ensuring eligible young people receive high-quality wraparound support, are matched to suitable fully funded employment opportunities, and are supported to sustain and progress in work. The role will provide day-to-day operational leadership, performance management and stakeholder coordination to ensure contract outcomes, compliance standards and participant experience expectations are consistently achieved. Key Relationships/Interactions Internal Head of Operations and Senior Leadership Team Mentors and Activity Co-ordinators Employer Services and Employer Engagement colleagues Quality, Compliance and Performance teams Customer Excellence Centre and Participant Experience teams Wider Delivery colleagues Shared Services functions across the Group,...

Interim Registered Service Manager 3 months initially Mental Health Residential Service Permanent East London Salary: £45,000 FTE We are partnering with a respected provider of mental health housing and support services to recruit an experienced Registered Manager for a CQC-regulated residential service in East London on an interim 3-month basis with possibility of extension. This is an opportunity to lead a dedicated and established team delivering high-quality, recovery-focused support to adults living with mental health needs. The service is committed to helping residents build independence, achieve personal goals, and live fulfilling lives within their communities. As Registered Manager, you will play a pivotal role in shaping service quality, developing staff, strengthening best practice, and ensuring residents receive safe, effective, person-centred care. You must be available to start immediately. The Role Reporting to the Head of Operations,...

Are you ready to lead a dynamic team and make a real difference in people's lives? Kisharon Langdon UK has an exciting Service Manager opportunity! Location: North West London, NW9 6TD, covering Edgware (HA8) and Borehamwood (WD6) Salary: 31,936 - 35,027 per annum (dependent on qualification) Job Type: Permanent Hours: 36 hours per week Closing Date: 25th October 2026 About Us: Kisharon Langdon is a charity providing comprehensive support services for people with a learning disability and autistic people and their families. We offer services spanning nursery and school through to further education, employment opportunities and supported living. While we serve the Jewish community, we celebrate diversity and welcome applicants from all backgrounds. Service Manager - The Role: As Service Manager, you will ensure the organisation delivers person-centred services to all members while building strong relationships with them, their families and the local...

Are you ready to make a real difference in the lives of people with learning disabilities and autism? Kisharon Langdon has an exciting Assistant Service Manager Floating opportunity! Location: North West London, NW9 6TD Salary: 27,000 - 30,000 per annum Job Type: Full Time, Permanent Hours: 36 hours per week Closing Date: 25th October 2026 About Us: Kisharon Langdon is a charity providing enhanced quality services to support people with learning disabilities and autistic people, and their families. We offer a comprehensive range of support spanning from nursery and school through further education, employment opportunities, and supported living. Whilst we primarily support the Jewish community, we celebrate and benefit from the diversity of the communities in which we operate and welcome applicants from all backgrounds. Assistant Service Manager Floating - The Role: As Assistant Service Manager Floating, you will provide flexible and responsive...

About the Role: Some services need more than strong management - they need a leader who can hold the whole picture, set the standard and keep young people's futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for a service working with 16 plus children and care leavers you'll play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate. You'll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations. You'll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways. You'll also play a key role in strengthening partnership...

Field Service Manager - (internal job title Manager II, Service Representative) Location - United Kingdom We are looking for a Field Service Manager to lead a team of experienced Field Service Engineers and drive operational performance across the region. You will take responsibility for the day-to-day performance, development and engagement of your team, ensuring our engineers are deployed effectively, work safely and consistently deliver a high-quality service to our customers. Working closely with the Field Service Operations Manager and wider service delivery teams, you will focus on people leadership, customer satisfaction, operational efficiency and profitable growth. What will you do? Lead, coach and develop a team of experienced Field Service Engineers, creating a high-performing and engaged team. Support the Field Service Operations Manager in building strong relationships with key customers. Monitor customer satisfaction feedback and...

We're looking for a compassionate and resilient Service Manager to join our Domestic Abuse service located in Kent. No experience or personal care required, just the right values. 37,669.00 per annum, working 40 hours per week. 2 year fixed term contract. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Look Ahead IDVA Managers provide a high-quality safe service to those at highest risk of domestic abuse. The post holder will be responsible for leading a team that keeps the safety of victims of domestic abuse at the core of all processes. You will have overall responsibility for all clients accessing the service. The post holder will have good knowledge of the criminal justice...

We're looking for a compassionate and resilient Service Manager to join our Domestic Abuse service located in Kent. No experience or personal care required, just the right values. £ 37,669.00 per annum, working 40 hours per week. 2 year fixed term contract. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Look Ahead IDVA Managers provide a high-quality safe service to those at highest risk of domestic abuse. The post holder will be responsible for leading a team that keeps the safety of victims of domestic abuse at the core of all processes. You will have overall responsibility for all clients accessing the service. The post holder will have good knowledge of the...

Single Homeless Project has an opportunity for a Service Manager to join our experienced and committed teams based in Greenwich. You will join us on a full-time, fixed-term secondment for 12 months. In return, you will receive a competitive salary starting at £40,508.80 and rising incrementally to £43,844.03 per annum (pro rata). We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every...

Operations Manager / Service Manager / Supported Accommodation Join a senior leadership team overseeing a London portfolio of supported accommodation services, driving quality, safeguarding and operational performance. The role suits an experienced manager from supported housing, homelessness, mental health or social care. If you’ve also worked in the following roles, we’d also like to hear from you: Supported Housing Manager, Supported Accommodation Manager, Housing Operations Manager, Housing Services Manager, Service Delivery Manager, Support Services Manager, Care Operations Manager, Social Care Operations Manager   SALARY: up to £45,000 per annum         LOCATION: Lewisham, South London JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an opportunity to shape safe, person-centred services across a multi-site London portfolio. The Operations Manager / Service Manager will lead operational performance,...

With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city, and more. Tech at Heathrow isn't typical. The scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring...

ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role involves close collaboration with internal teams, suppliers, and clients to ensure service excellence, operational efficiency, and commercial success. This is an exciting opportunity for an exceptional, talented Service Delivery Manager to join an established operation to help shape the future of our customer success operations. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Service...

Street Cleansing Service Delivery Manager Salary: 41,200 plus bonus scheme , use of company van, pension and other Veolia benefits Location: Across our 4 Hammersmith & Fulham depots Hours: Monday - Friday 40 hours (plus 1 in 7 weekends and public holidays) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you...

Service Improvement Manager Salary: 50,000 Contract type: Permanent Hours: 35 hours per week Location: ISHA, 102 Blackstock Road, London N4 2DR About Us At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. ISHA is smaller and more local than many other housing associations operating in London. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future. We offer a wide range of housing choices: social rented, shared ownership, intermediate rent, market rent, supported housing, and options for the elderly. We also provide homes and support for the Vietnamese, South-East Asian and wider communities. About the Role This is a rare opportunity to establish and lead a brand-new service improvement function at...

Service Improvement Manager Salary: £50,000 Contract type: Permanent Hours: 35 hours per week Location: Blackstock Road, London N4 About Us At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. ISHA is smaller and more local than many other housing associations operating in London. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future. We offer a wide range of housing choices: social rented, shared ownership, intermediate rent, market rent, supported housing, and options for the elderly. We also provide homes and support for the Vietnamese, South-East Asian and wider communities. About the Role This is a rare opportunity to establish and lead a brand-new service improvement function at ISHA and...

This is a fixed term contract of 3 months, for 21 hours per week. The Supported Housing Service Manager is responsible for leading and managing supported housing services, ensuring high-quality, safe, and person-centred support for residents with diverse needs, including mental health, young people, and LGBTQ+ individuals. Key aspects of the role include: Providing both strategic oversight and operational management to ensure services are compliant, effective, and aligned with organisational objectives and contractual requirements. Embedding trauma-informed and psychologically informed approaches across services, enabling residents to develop independence, improve wellbeing, and achieve goals in employment, training, education, and life skills. Leading service performance, development, and growth while maintaining strong relationships with commissioners, landlords, and other stakeholders. Ensuring financial sustainability, regulatory compliance, and delivery of...

J OB TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE The Service Desk Manager is responsible for leading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational coordination and contract support across multiple clients and business units.  The role is accountable for creating a professional, customer-focused service operation that acts as the central point of coordination for reactive maintenance, planned maintenance, customer communications, engineer scheduling and service performance.  Working closely with Operational Managers, Account Managers and customers, the Service Desk Manager will drive service excellence, improve...

JOB DESCRIPTION Position Title: Activity Coordinator Reports To: Service Manager or Team Leader SOUTH WEST LONDON Roles Reporting to this Position: None Primary Objective: To design, coordinate and deliver a varied programme of engaging, accessible and employment-focused activities for young people aged 18 to 24. The role will build aspiration, confidence, resilience, transferable skills and understanding of workplace expectations, while working closely with Mentors and partners to help each participant progress towards suitable and sustainable employment, education or training. Key Relationships/Interactions Internal Service Manager and Team Leader Mentors and Employer Engagement and Employer Services colleagues Quality, Compliance, Performance, Safeguarding and MI teams Wider Delivery Colleagues External Participants (young people aged 18 to 24) and, where appropriate and with consent, their support networks Engagement Activity Partners, specialist...

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Mental Health and Complex Needs Service in Tower Hamlets. Sounds great, what will I be doing? Tower Hamlets Supported Living Services are intended for service users with a mental health need some of whom have multiple and/ or enduring needs such as dual diagnosis. With an emphasis on supporting the transition for service users who may have had a significant admission to institutional care, the service has a strong focus on supporting service users with their journey towards recovery and independence. Tower Hamlets Supported Living Services support service users most disabled by their mental ill-health. Service users presently residing in Tower Hamlets Supported Living...