Pontoon
London, UK
Job Tittle: CRM Manager Location: Belfast, Birmingham, Bristol, Chester, Edinburgh, Halifax, Leeds, London or Manchester Job Type: Full-time Working Pattern: Hybrid - at least 2 days per week in the office Rate: Highly Comparative About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Proven experience in CRM, lifecycle marketing or retention marketing. Hands-on experience delivering multi-channel campaigns. Strong understanding of customer segmentation, automated journeys and personalisation. Experience analysing campaign performance and customer engagement metrics. Strong communication, stakeholder management and project management skills. Knowledge...
