Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require...

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: 25,877 to 29,777 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Sequence brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your...

Customer Service Administrator Location: Speke, (L24), Liverpool / Hybrid after probation Salary: 27,256 Contract: Full time, Permanent Hours: Monday to Friday, 8am-4pm & 10am-6pm My client is looking to recruit a Customer Service Administrator to work out of their main office in South Liverpool. The job will initially be office based but will then offer the opportunity to work from home on a hybrid basis after 3 months. The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with Sales Managers and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information. The salary for this role is 27,256 per annum. Job...

Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

Customer Service/Administrator Location: Holmes Chapel, Cheshire East Contract Type: 3 month Fixed Term Contract Salary: 14.50 per hour Our client, based in Holmes Chapel is on the lookout for a dynamic Customer Service/Administrator to join their vibrant team. This role is essential in maintaining seamless communication and supporting various departments. Key Responsibilities: Answering Phones & Taking Enquiries: Be the first point of contact for clients and prospects, providing exceptional service. Entering Enquiries: Efficiently record and manage leads in the system to ensure smooth follow-up and tracking. Monitoring Inboxes: Keep an eye on the info inbox and team inboxes to ensure no inquiry goes unanswered. Creating & Booking POs: Process purchase orders with precision and attention to detail. Sourcing Marketing Materials: Collaborate with the marketing department to procure materials that enhance our outreach efforts. Ordering Literature: Ensure that all...

Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Customer Service Administrator Location: Manchester (M3) Pay Rate: 14.51 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunity We are currently recruiting Case Handlers/Administrators to join a well-established financial services and investment company based in Manchester (M3). You will be on the Transportation team. You will be helping customers transfer their investments and portfolios internally and externally. Key Responsibilities: Phone and email correspondence with customers Data entry and maintaining accurate records Processing documents and customer information Supporting teams with day-to-day admin tasks Ensuring compliance with company and regulatory procedures What We're Looking For: Previous administrative or customer service experience (preferred but not essential) Happy to do phone work Strong attention to detail and organisational...

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other...

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support...

Customer Service Executive Salary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000) Location: Stockport (SK4) Hours: Full-time, office-based (8am 4pm, 9am 5pm or 10am 6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthusiasm go hand-in-hand Are you the type of person who takes ownership, works at pace, and brings positive energy to your team If so, this is a great opportunity to join a well-established Stockport-based manufacturer known for its strong values and customer focus. Our client is seeking a motivated and proactive Customer Service Executive to join their friendly and supportive Customer Care team. You ll play a key part in ensuring customers receive exceptional service processing orders efficiently, resolving queries quickly, and keeping communication clear and professional at every stage. We re looking for someone who loves to stay busy, enjoys taking responsibility, and thrives in a team where everyone pulls together....

Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Property Management Centre in Llandudno. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,150 What's in it for you? Support in training towards Level 3 qualifications, with £1,000 salary increase on passing Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to...

Adecco are pleased to be recruiting for a Catering Assistant/Barista to work within the Merseyside Police Force Location: Merseyside Police HQ L3 3AN Weekly pay: £13.45 per hour Duration: Temporary ongoing Hours: 30 hours per week Monday to Friday (no weekends) 8:00-14:30 Holidays - 33 days including bank holidays, Pension scheme Free parking on site and on multiple public transport routes Uniform provided, Opportunities for frequent over time to regularly cover sickness and holidays Important note: Due to police vetting requirements, applicants must have resided in the UK continuously for at least 3 years at the time of application. Are you passionate about great service and enjoy the buzz of a busy Coffee Shop and Café? Do you thrive in a vibrant, team-oriented environment? If so, we have the perfect opportunity for you! Our client, a key player in public services, Merseyside Police are seeking a dedicated Catering Assistant/Barista to join their team at...

Adecco are pleased to be recruiting for a Catering Assistant/Barista to work within the Merseyside Police Force Location: Merseyside Police HQ L3 3AN Weekly pay: 13.45 per hour Duration: Temporary ongoing Hours: 30 hours per week Monday to Friday (no weekends) 8:00-14:30 Holidays - 33 days including bank holidays, Pension scheme Free parking on site and on multiple public transport routes Uniform provided, Opportunities for frequent over time to regularly cover sickness and holidays Important note: Due to police vetting requirements, applicants must have resided in the UK continuously for at least 3 years at the time of application. Are you passionate about great service and enjoy the buzz of a busy Coffee Shop and Caf ? Do you thrive in a vibrant, team-oriented environment? If so, we have the perfect opportunity for you! Our client, a key player in public services, Merseyside Police are seeking a dedicated Catering Assistant/Barista to join their team at...

Randstad C&P are working with a leading client within the North West to onboard an experienced Facilities Assistant to provide general maintenance assistance across their contract. This is a full-time and permanent opportunity offering a 37.5 working week The Package: Competitive salary of up to 26,000 per annum Full-time and Permanent opportunity Monday to Friday, 37.5 hours per week Van for company use 33 days annual holidays including bank holidays Generous company pension scheme Over time opportunities The Main Duties: Addressing a broad range of general maintenance tasks including minor plastering, glazing, door repairs, and fundamental plumbing. Completing minor plumbing and electrical maintenance. Prioritising and responding to urgent Health and Safety call-outs to ensure site compliance. Conducting scheduled inspections and performing necessary remedial actions. racking maintenance requests through to completion via detailed logging and follow-up...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 25,788 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grown with Acorn: At...