Job Title: Russian Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in Russian? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your...

Job Title: Dutch Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in Dutch? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

LOCATION: Gyle Shopping Centre, Edinburgh SHIFT PATTERN: 4 on 4 off, 42 hours per week PAY RATE: £13.54 PER HOUR OVERVIEW OF JOB DESCRIPTION   Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas,  it offers free parking and discounted benefits from certain retailers, As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk box employee benefit scheme which includes discounted E-vouchers for most retailers, including Gyms, holidays and car rentals to name a few, it also offers Employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays.   Online E learning is readily available which...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Start date - ASAP Salary - 28,000 - DOE with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle all aspects of a...

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...

Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

Transfers Officer 9 month FTC Edinburgh Hybrid £Competitive + excellent benefits + career progression Are you highly organised, detail-focused, and looking to grow your career in financial services operations? Do you enjoy problem-solving, working with data, and ensuring processes run smoothly? We’re looking for a Transfers Officer to join FNZ’s Investment Operations team in Edinburgh. In this role, you’ll manage the end-to-end process of assets transferring on and off the FNZ platform, ensuring accuracy, compliance, and outstanding client service. What you’ll be doing: You’ll play a key role in making sure assets move efficiently and accurately, liaising with fund managers, brokers, and internal teams to deliver a seamless transfer experience. Your responsibilities will include: Managing all transfer processes via electronic and paper methods Transferring platform holdings in and out of FNZ custody on a daily basis Issuing stock transfer...

Customer Service Adviser Salary: Up to 25,750 Location: Edinburgh (Fully office based) Do you enjoy helping people and building great conversations? We're looking for a quick thinking, friendly Customer Service Adviser to join our team and make every customer interaction count. About the Role You'll be the first point of contact for customers, answering calls, responding to questions, solving problems, and making sure every customer feels supported. Your goal is simple: provide clear, helpful and positive service every time. What We're Looking For You'll be great in this role if you: Love talking to people and helping them Bring warmth, empathy and a calm approach to conversations Can adapt to different types of customer queries Enjoy working in a team and want to make a positive impact What's in It for You Starting salary of 24,983, rising to 25,750 after training/probation (usually 6-9 months) Monday-Friday working pattern, 9am-5pm - no evenings or weekends 10% annual...

LOCATION: HYMANS SHIFT PATTERN: Monday to Friday, 5pm - 7pm, 10 hours per week PAY RATE: £13.45 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! OVERVIEW OF JOB DESCRIPTION  Cleaning premises for prestigious Client, includes kitchens, carpets and any surrounding areas.  Main Duties & Responsibilities:  - Hoovering/mopping, cleaning offices and kitchens  - Carrying out deep cleans as required and using Vacuums and small scrubber drier – training provided  - Ensuring premises are safe and disinfected regularly  - Removing waste, replenishing consumables and supplies and attending reactive jobs (spillages)  - Customer Service as working along Client and Client’s staff  Person Specification:  - Must be well presented and good communicator  - Must have a can-do attitude and polite and approachable demeanour...

Showroom Retail Store Manager – Curtains, Flooring and Carpets An exciting opportunity for a driven retail sales professional to lead a busy interior furnishings showroom specialising in curtains, flooring and carpets. Ideal for someone passionate about retail sales, customer service, team leadership and growing showroom revenue. If you’ve also worked in the following roles, we’d also like to hear from you: Curtain Manager, Showroom Manager, Retail Sales Manager, Flooring Sales Manager, Shop Manager   SALARY: up to £50,000 per annum LOCATION: Edinburgh, Scotland JOB TYPE: Full-Time, Permanent WORKING HOURS: 8.00am to 5.30pm, Monday to Saturday (5 day week)   JOB OVERVIEW We have a fantastic new job opportunity for a Showroom Retail Store Manager to lead a successful retail showroom specialising in interior furnishings including curtains, carpets and flooring. Working in a customer-facing retail environment,...

LOCATION: Edinburgh, St James Quarter SHIFT PATTERN: 4 on 4 off, 38.5 hours per week PAY RATE: £12.70 per hour Purpose of the Role As a Front of House Cleaning operative, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance. Main Duties / Responsibilities To support the Cleaning Presentation Supervision Team/ Deputy Presentation Manager in the day-to-day operational ensuring you perform your role in a timely manner and high standards are achieved. Be an active team member on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Location: Edinburgh Contract: Permanent Hybrid Working Model: 3 Days on site Role Description The Incident Management team at FNZ play a crucial role in owning the technical Incident Management process that is used to recover services during a Major Incident (Severity 1 or Severity 2 incidents) to manage interruptions or unplanned outage to business and client critical systems, platforms and processes. The Senior Incident Manager will lead Incident and Problem Management tickets in their region and directly manage an Incident Manager on a day-to-day basis supporting on any escalations and ensuring the global Incident Management process is effectively implemented and followed on a day-to-day basis. The Senior Incident Manager will work collaboratively with technical and non-technical teams to successfully recover services and ensure effective communication is issued to internal and external stakeholders during incidents. The Senior Incident Manager...

LOCATION: Gyle Shopping Centre SHIFT PATTERN: 40 Hours per week, 5 days over 7 PAY RATE: £13.55 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com . We're here to help! Gyle shopping centre is one of Edinburgh’s prestige a retail outlet which benefits from easy commuting. From Edinburgh city centre and surrounding area, it offers free parking. And discounted benefits from certain retailers. As part of ABM Cleaning Team, you will also benefit from uniform with an annual refresh access to Lifeworks employee benefits scheme. Its also offers Employee Assistance programme which boosts 24/7 365 independent support for all colleagues. KEY RESPONSIBILITIES · Maintain the high standards at Gyle shopping Centre and be proactive and deal with issues as you see or are made aware of them, this includes the car park, service areas and walkways. · Assist...

LOCATION: Wood Mackenzie, Edinburgh SHIFT PATTERN: Monday to Friday 17-21 WORKING HOURS: 20 HOURS PER WEEK PAY RATE: £13.50 PER HOUR ROLE OVERVIEW AND PURPOSE  ABM UK is a leading provider of facilities solutions across the UK. We have a deep understanding of the facilities management industry and the expertise to deliver integrated solutions that meet the needs of our clients.  About the Role:  We are currently seeking a Cleaning Supervisor to join our team at ABM UK. As a Cleaning Supervisor, you will be responsible for ensuring a high level of cleanliness is maintained on a daily basis within the clients premises. You will be supervising a team of cleaners who will be carrying out a range of cleaning activities including mopping, sweeping, dusting, vacuuming, emptying bins, and the upkeep of washrooms, toilets, offices, and external areas. You will also be responsible for assuring the proper handling of hazardous materials, the correct use of uniform and...

LOCATION:  Gyle Shopping Centre SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £12.71 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! Gyle shopping centre is one of Edinburgh’s prestige a retail outlet which benefits from easy commuting. From Edinburgh city centre and surrounding area, it offers free parking. And discounted benefits from certain retailers. As part of ABM Cleaning Team, you will also benefit from uniform with an annual refresh access to Lifeworks employee benefits scheme. Its also offers Employee Assistance programme which boosts 24/7 365 independent support for all colleagues. Maintain the high standards at Gyle shopping Centre and be proactive and deal with issues as you see or are made aware of them, this includes the car park, service areas and walkways. · Assist customers & Retailers...

Search are supporting the recruitment of a Payroll Business Partner to join the finance function of a respected charitable organisation in Edinburgh. This is a fantastic opportunity for an experienced payroll professional to take ownership of payroll operations, lead a small team, and play a key role in delivering a high quality payroll service to both employees and supported customers. About the Role As Payroll Business Partner, you'll be responsible for managing payroll staff, ensuring accurate processing of all payroll cycles, and maintaining compliance with statutory requirements. You'll oversee payroll systems, reporting, and reconciliations, while providing expert guidance on PAYE, NI, auto enrolment and wider payroll legislation. This is a varied and impactful role where attention to detail, leadership and stakeholder communication are integral. Key Responsibilities: Line manage and support Payroll Officers Oversee end to end payroll processing Review calculated...

LOCATION: Fort Kinnaird, Edinburgh SHIFT PATTERN: Saturday and Sunday, 16 hours per week PAY RATE: £12.64 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE We are looking to appoint a proactive cleaner to deliver a clean and safe shopping environment for all our customers and staff being a proactive cleaner to deliver a clean and safe shopping environment for all our customers and staff. As an ABM cleaning operative your role will be to deliver cleaning services within an outdoor retail environment. Litter picking, polishing, stain removal and use of machinery KEY RESPONSIBILITIES · Cleaning walkways · Waste removal and litter picking · Assist team leaders/supervisors when needed to ensure optimum service to clients · Using machinery · Cleaning internal office and toilet areas were...

LOCATION: Edinburgh Airport SHIFT PATTERN: 3 on 3 off, 42 HOURS PER WEEK PAY RATE: £14.07 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! ROLE OVERVIEW AND PURPOSE The Cleaning Supervisor will provide a comprehensive service ensuring a high-quality standard is delivered to the client. You will represent ABM as part of an onsite team providing cleaning services and other ad hoc tasks whilst maintaining a professional image to our staff, suppliers, clients and our clients’ customers at all times. You are responsible for general upkeep for and appearance of building (floors, toilets, lifts, bins, etc.) and surrounding areas, ensuring they are maintained in accordance with ABM and our clients’ required standards. Reporting to ABM nominated managers you will cultivate relationships with our clients and managers alongside...