Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

Job Title: Portuguese Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Portuguese? Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask...

Job Title: German Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in German? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

Job Title: Russian Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in Russian? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your...

Job Title: Dutch Speaking Customer Service Advisor Location: Edinburgh Salary: 26,800 per year Employment Type: Full Time, Permanent Fluent in Dutch? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

LOCATION: Gyle Shopping Centre, Edinburgh SHIFT PATTERN: 4 on 4 off, 42 hours per week PAY RATE: £13.54 PER HOUR OVERVIEW OF JOB DESCRIPTION   Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas,  it offers free parking and discounted benefits from certain retailers, As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk box employee benefit scheme which includes discounted E-vouchers for most retailers, including Gyms, holidays and car rentals to name a few, it also offers Employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays.   Online E learning is readily available which...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Start date - ASAP Salary - 28,000 - DOE with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on systems Handle all aspects of a...

Customer Service Advisor Salary: 24,784.50 per year Hours: Monday-Friday, 4pm finish on Fridays Due to the location of the office having access to your own vehicle is advantageous Role Overview This position involves handling a wide range of customer enquiries and ensuring that every interaction is resolved efficiently and professionally. You will play a key role in maintaining customer satisfaction by providing accurate information, troubleshooting issues, and coordinating with internal teams to deliver timely solutions. Key Responsibilities Manage customer enquiries via phone, email, and live chat Troubleshoot basic equipment issues or arrange service visits when needed Work closely with internal departments to resolve product or service-related queries Escalate more complex issues to management when necessary Contribute to continuous improvement by sharing insights and best practices Maintain strong knowledge of available products and services What We're Looking For...

Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...

Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...

Customer Service Representative Location: Northampton Office (Full-Time, On-Site) Salary: £27 - 30,000 per annum (dependent on experience) Hours: Monday to Friday, 8:00 AM - 5:00 PM ( hour lunch break) About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative. This role is pivotal in delivering exceptional service to our clients, ensuring their needs are met promptly and professionally. Key Responsibilities Client Support: Respond to customer inquiries via email, phone, and live chat. Provide accurate quotes and resolve any queries efficiently. Order Management: Monitor and manage backorders, keeping clients informed of progress. Account Support: Assist the Key Account Manager with tasks to ensure outstanding client care. Communication: Maintain clear and professional communication with clients and internal teams. Skills &...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system...

Location: Skypark. Sky Park1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £25,646.40 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts between 8am to 6pm. We expect...

LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 2 off, 25 hours per week PAY RATE: £12.81 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Purpose: To assist passengers requiring special assistance throughout their airport journey. Key Responsibilities: · Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate. · Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points. · Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs. · Greet passengers, always ask what assistance is required,...

LOCATION: Glasgow Airport SHIFT PATTERN: 4 on 4 off, 26.3 hours per week PAY RATE: £13.49 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Purpose: To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with legendary service, assess requirements of the passenger and allocate Customer Care Agent (CCA) Key Responsibilities: · To man the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival. · Ensure that all passengers are booked into the tracking and allocation (Avtech) system. · Ensure all jobs are allocated to the CAA’s mobile device (PDA) · Ensure full customer service is provided to all PRM’s at each hosting point. · Ensure you fully adhere to the...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Engage with customers across phone, email, live chat, social media, and messaging channels Provide clear, friendly advice and guide customers through their purchase journey Solve issues quickly with empathy, ownership, and a solutions-first mindset Work closely with partners and suppliers to ensure seamless service delivery Proactively spot problems and reach out to customers with better options Manage complaints with professionalism and care, aiming to restore trust Keep bookings and orders running smoothly through effective coordination Investigate delivery or order issues and help customers get the right outcome...

Multi-Site Business Manager, Charlotte Tilbury - Boots Scotland 40 hours per week, Full Time position, Permanent Contract, Doors: Edinburgh Fort, Aberdeen About Your Role A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and...

Customer Service Adviser Salary: Up to 25,750 Location: Edinburgh (Fully office based) Do you enjoy helping people and building great conversations? We're looking for a quick thinking, friendly Customer Service Adviser to join our team and make every customer interaction count. About the Role You'll be the first point of contact for customers, answering calls, responding to questions, solving problems, and making sure every customer feels supported. Your goal is simple: provide clear, helpful and positive service every time. What We're Looking For You'll be great in this role if you: Love talking to people and helping them Bring warmth, empathy and a calm approach to conversations Can adapt to different types of customer queries Enjoy working in a team and want to make a positive impact What's in It for You Starting salary of 24,983, rising to 25,750 after training/probation (usually 6-9 months) Monday-Friday working pattern, 9am-5pm - no evenings or weekends 10% annual...

LOCATION: HYMANS SHIFT PATTERN: Monday to Friday, 5pm - 7pm, 10 hours per week PAY RATE: £13.45 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! OVERVIEW OF JOB DESCRIPTION  Cleaning premises for prestigious Client, includes kitchens, carpets and any surrounding areas.  Main Duties & Responsibilities:  - Hoovering/mopping, cleaning offices and kitchens  - Carrying out deep cleans as required and using Vacuums and small scrubber drier – training provided  - Ensuring premises are safe and disinfected regularly  - Removing waste, replenishing consumables and supplies and attending reactive jobs (spillages)  - Customer Service as working along Client and Client’s staff  Person Specification:  - Must be well presented and good communicator  - Must have a can-do attitude and polite and approachable demeanour...

Showroom Retail Store Manager – Curtains, Flooring and Carpets An exciting opportunity for a driven retail sales professional to lead a busy interior furnishings showroom specialising in curtains, flooring and carpets. Ideal for someone passionate about retail sales, customer service, team leadership and growing showroom revenue. If you’ve also worked in the following roles, we’d also like to hear from you: Curtain Manager, Showroom Manager, Retail Sales Manager, Flooring Sales Manager, Shop Manager   SALARY: up to £50,000 per annum LOCATION: Edinburgh, Scotland JOB TYPE: Full-Time, Permanent WORKING HOURS: 8.00am to 5.30pm, Monday to Saturday (5 day week)   JOB OVERVIEW We have a fantastic new job opportunity for a Showroom Retail Store Manager to lead a successful retail showroom specialising in interior furnishings including curtains, carpets and flooring. Working in a customer-facing retail environment,...