Customer Service Administrator Temp to Perm Opportunity Coventry (CV3) £13.45 per hour / £26,227.50 per annum 37.5 hours per week (rotating shifts between 07 00) Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business? Our client a worldwide supplier of goods is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis. This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people. Working as part of a fast-paced customer service and logistics team, you ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time. The role will involve: Assessing daily shipments and prioritising orders for dispatch Creating shipment manifests and labels using electronic systems Liaising with transport providers to...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include: Engaging with customers via phone,...

Customer Service Advisor - Solihull (Site-Based) Permanent: Full Time Salary: 25,992 - 28,624 Our client is looking for a Customer Service Advisor to join their busy and fast paced contact centre based in Solihull. This is a great opportunity for someone with strong customer service experience who enjoys speaking to people and delivering a high quality service. You'll be handling a mix of inbound and outbound enquiries, supporting customers across a range of housing related queries, and aiming to resolve issues at first point of contact. The role: Managing a high volume of calls, emails, and customer enquiries Making outbound calls to gather and update customer information Supporting customers with sensitive situations, including vulnerabilities Updating internal systems accurately and efficiently Delivering excellent service while working to targets What we're looking for: Previous experience in a customer service or call centre environment...

Customer Service Consultant (Permanent, Full-Time) We are seeking a Customer Service Consultant to deliver excellent service in a high street environment. This role suits someone who enjoys helping people, communicates confidently, and provides a professional experience across in-branch and digital channels. The Role You will be the first point of contact for customers, supporting transactions, understanding their needs, and offering guidance on products and services. You'll help ensure a smooth, consistent experience across all interactions while building trust and confidence with customers. Key Responsibilities Welcome and assist customers in person and by phone Understand needs and provide tailored solutions Explain products, services, and digital tools clearly Maintain accurate records and support vulnerable customers Follow compliance, risk, and security procedures Work collaboratively with colleagues Stay organised and adaptable in a busy environment What...

I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: 17 - 19 P/H 4 months worth of work. 37 hours a week The successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer...

We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to resolve any issues. Experience gained in customer service and possess a true 'can-do' attitude and strong work ethic? Seeking an opportunity within a friendly office environment? Plenty of initiative, tech savvy and good problem solver. Ambitious to join an exciting, well-respected and thriving organisation? This could be the role you're seeking! Our client is a...

Join Our Team as a Customer Service Administrator! Fixed Term Contract (Mat Cover) Full Time Birmingham Annual Salary: 30,000 - 32,000 Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we want you to be part of our vibrant team! What You'll Do: Provide high-level customer service, ensuring 100% satisfaction. Manage quote updates and maintain existing accounts. Handle incoming calls with a smile, aiming to answer within three rings. Resolve customer queries professionally and effectively. Ensure all Service Level Agreements (SLAs) are met. Collaborate with Operations to address customer concerns. Take ownership of the ongoing quote process, ensuring timely updates and approvals. Complete team sales reports and undertake related project work. What We're Looking For: Excellent computer proficiency (MS Office: Word, Excel, Outlook, PowerPoint). Strong written...

Customer Service Specialist Birmingham central (hybrid after probation) £30,000 £32,000 + 10% Bonus + fantastic Benefits package (see below) Working Hours: 7:00 3:30 / 8:00 4:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for a Customer Service professional who can provide exceptional support to our international dealer network, based in the Middle East and Africa. We are seeking someone who understands Ex Works shipments, who also has an understanding of global import/export processes (although this is handled by a team in Holland) Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland, ensuring all regulations and compliance is met Managing...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary 12.21ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week - Rotating 3-week shift pattern: - 08:00 - 16:00 - 09:00 - 17:00 10:00 - 18:00 Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required. Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments....

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: 13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skills Essential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and...

Customer Service Advisor FULL AND PART TIME ROLES AVAILABLE. 12-Month Fixed-Term Contract Location: Durham Hourly Rate: 12.60 - 18.90 Key Details: Hours: 37 (Full) or 27.5 (Part) per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes. Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and...

Customer Service Advisor Hybrid 2/3 split 13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent...

Insurance or financial services experience is ideal but if you have some supervisory experience within hospitality or retail, that could also work. £3k bonus What s in it for you? - Opportunity to work in a fast-paced, customer-focused environment - Exposure to both customer service and claims processes - The chance to contribute to operational improvements and business performance - Supportive team environment with ongoing training and development Must have s - Experience in a customer service and/or claims handling role - Excellent communication skills across multiple channels - Strong organisational skills with the ability to manage multiple tasks - High level of attention to detail - Ability to resolve queries professionally and efficiently - Confidence handling complaints and challenging customer interactions - Experience using CRM systems Nice to have s - Experience using Salesforce, Instanda or Xero So, what will you be doing? - Deliver...

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to Permanent Basis. Role: Customer Service Coordinator Location: Abingdon, Oxfordshire Salary: 12.21 Per hour Working Monday to Fridays 8am-5pm (40 hours) Key Responsibilities: Assist and manage incoming calls and answering any customer queries Coordinating equipment orders to be delivered, installed and collected Order analysis by checking, identifying and reporting any errors made via online orders Providing telephone and email advice to clinical/social care staff to support effective prescription General administration that supports daily activities and duties You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained Working with people...

Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for...

Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By...

Specialist Customer Service Officer About the Role We are looking for a compassionate and customer-focused Specialist Customer Service Officer to join a busy and supportive team. Acting as the first point of contact for adult social care enquiries, you will play a key role in supporting members of the public, partner agencies, and vulnerable individuals across Oxfordshire. This is a varied and rewarding position where no two days are the same. You will handle enquiries via phone, email, and digital channels, helping people access the support and services they need. Key Responsibilities Act as the first point of contact for adult social care enquiries Handle calls and communications from the public and partner agencies (including emergency services and medical professionals) Carry out initial assessments and arrange appropriate support, including disability aids Identify and process safeguarding concerns and referrals Manage emergency service...