arriva
2, Cranham Court, Upminster RM14 3LS, UK
Commercial Co-ordinator (Crewe Based) Salary Range £26,000 - £31,000 depending on Experience. Key Responsibilities: Report directly to the Commercial Manager for all day-to-day direction and priorities, mentoring and personal development plan. Support the mobilisation of and lead the day-to-day maintenance of a Customer Relationship Management (CRM) tool. Co-ordinate input from the Commercial team for customer account management plans. Produce KPI (Key Performance Indicators) dashboard reports from the CRM tool data. Establish and maintain the contractual compliance for Social Value reporting. Monitor and review Social Value KPI’s and progress on actions with the relevant project teams. Work with the Rail Services Business Social Value teams to share best practice for inclusion in future tenders. Assist with customer contract review meetings. Pre and post customer meeting administrative support (e.g. minutes/actions log and tracking) to manage, maintain and...
