Future Publishing
Bath, UK
Future is a global platform for specialist media with scalable, diversified brands of over 70 print and digital products. We are looking for a data-savvy, proactive Senior Retention Marketing Executive to join our team. Reporting to the Retention Manager, you will be a driving force in executing our customer retention strategy. What you'll be doing We are looking for an exceptional retention marketing specialist to join our team. You'll combine data-driven logic with creative flair to ensure our subscribers stay longer, spend more, and love our brands—whether across our iconic print titles or digital propositions. You will implement test and learn roadmaps to reduce churn, win back customers, and optimise LTV. We need a customer-centric communicator who is as comfortable with retention analytics as they are presenting recommendations to stakeholders. Above all, you'll be a champion of the customer experience, ensuring every touchpoint adds value while delivering against our...
