Our supportive and values-driven national public sector client is seeking a Data Analyst to join their Research, Data and Intelligence team in this newly created role. This is an excellent opportunity to help turn complex data into meaningful insights that support policy, planning and service delivery across Wales. Working closely with the Senior Data Officer and key external partners, you will improve the use of internal regulatory data and wider external data sets, producing dashboards, reports and analysis that enable evidence-based decision-making. Key Responsibilities: Analyse, cleanse and assure data from multiple sources, including Dynamics CRM Develop and maintain Power BI dashboards and reports that clearly present trends and performance Support data integration into Azure Data Services and Synapse Analytics Review and improve data collection and validation processes Use tools such as SQL and Power Automate to streamline data workflows Respond to ad-hoc...

Receptionist Penarth Rd, Cardiff - 12.50 ph Temporary cover required Saturday the 27th of December 9am-5pm & Sunday the 28th of December 10am-4pm with potential for additional shifts - please only apply if you are available for these dates Are you a friendly and outgoing individual who enjoys providing exceptional service? Our client, a leading organisation in their industry, is seeking a Receptionist to join their team in Penarth Road, Cardiff. As the first point of contact for customers and guests, you will play a crucial role in creating a welcoming and unforgettable experience. Key Responsibilities: Welcome customers and direct them to the appropriate department in a prompt and efficient manner. Offer refreshments to customers and guests throughout their visit. Manage incoming calls and connect callers to the right department promptly. Maintain excellent communication with management and team to ensure a seamless customer experience. Anticipate customer...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Our education client has an an exciting opportunity for a PA/Administrative Assistant to join their newly established Executive Office team, providing vital support to senior management and leadership. In this varied and rewarding role, you will deliver high-quality, confidential PA and executive support, ensuring the smooth running of the office and its priorities. You'll take ownership of a wide range of administrative tasks, helping to meet operational needs and deliver excellent service to colleagues and external partners. You will be responsible for managing diaries, handling correspondence, organising meetings, events, and travel, and maintaining efficient systems . Additionally, you will be expected to build strong professional relationships, support committees, handle confidential information. To succeed in this role, you will have proven experience as a PA or in a similar role within a complex organisation. You'll be highly IT literate, confident in using MS...

Our supportive and values-driven national public sector client are seeking a Business Support Coordinator to play a key role in coordinating projects, supporting events and ensuring the smooth delivery of initiatives. Key Responsibilities Provide efficient and effective project support across a range of improvement and development projects, groups, and partnerships. Coordinate internal and external meetings - including scheduling, preparing agendas and papers, taking minutes, and ensuring follow-up actions. Collate and analyse data to inform recommendations and future work priorities. Maintain clear administrative systems, procedures, and databases in line with organisational policies. Support project planning, implementation, and monitoring to ensure agreed outcomes are achieved. Assist in creating and coordinating resources - proofreading, branding, translation, and dissemination. Advise on best practice in relation to GDPR, Welsh language standards, and virtual...

Join Our Client's Team as a Temporary Receptionist in Cardiff. Are you a friendly face with a passion for providing outstanding customer service? If so, we have an exciting opportunity for you! We are on the lookout for a cheerful and professional Temporary Receptionist. Key Responsibilities: As our Client's Temporary Receptionist, you will be the first point of contact for visitors and callers. Your role will include: Greeting and welcoming visitors with a warm smile Answering and directing phone calls in a professional manner Managing bookings and appointments efficiently Handling incoming and outgoing mail and packages Maintaining a tidy and organised reception area Assisting with administrative tasks as needed Who Are We Looking For? Cheerful Personality: You bring positivity and enthusiasm to every interaction! Excellent Communication Skills: You can engage effectively with a diverse range of people. organised and Efficient: You thrive in a busy environment and...

NHS Administrator Location: Cardiff (On-site) Pay Rate: 12.51 per hour Contract: Full-time, Temporary (until March 2026) We're looking for a proactive, organised Administrator to join the team and help keep essential operations running smoothly. What you'll be doing: Managing and updating records across multiple systems Providing general administrative support to the project team Ensuring the accuracy and confidentiality of sensitive data What we're looking for: Previous experience working with databases and admin systems Strong MS Office skills NHS experience is a bonus, but not essential Excellent attention to detail and clear communication skills If you're organised, reliable, and ready to contribute to meaningful work within the NHS, we'd love to hear from you. Apply today and help make a difference! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary...

Our global leader in education client are seeking a proactive and customer-focused System Support Administrator to join their System Support team to work closely with colleagues across internal teams to provide high-quality, first-line technical support. You will help diagnose and resolve system queries related to our client's systems used by schools and educators worldwide. This position is ideal for someone with strong communication skills, excellent attention to detail, and a passion for helping users navigate digital tools effectively. Key Responsibilities Provide first-line system-related support requests via email. Collaborate with internal colleagues through various communication channels. Diagnose and resolve system issues or escalate cases in accordance with training and procedures. Support schools and educators with document uploads and system access. Refer complex or second-line queries to appropriate teams following operational guidelines. Handle customer...

Are you friendly, organised, and passionate about providing excellent customer service? We are looking for a Welsh-speaking Receptionist to join one of our clients teams based west of Cardiff. About the Role As our receptionist, you will: Greet visitors, parents, and pupils warmly in both Welsh and English. Manage incoming calls and emails efficiently. Support administrative tasks to ensure the smooth running of the school office. Uphold confidentiality and professionalism at all times. What We're Looking For Fluent Welsh and English communication skills (spoken and written). Strong organisational skills and attention to detail. A positive, approachable attitude and ability to work under pressure. Previous experience in a receptionist or administrative role is desirable but not essential. Why Join Us? Be part of a supportive and friendly school community. Opportunities for professional development. Make a real difference in creating a welcoming...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: 14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant...