Complaints Executive Location: Farnborough Hybrid: 3 days onsite and 2 days working from home Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: The purpose of this role is to investigate, manage, and resolve complaints and claims within regulatory timeframes and protecting the brand's reputation. The Executive will track voluntary disclosures, complaints, claims progress, identify trends, and escalate concerns where necessary, ensuring all activity complies with regulatory...

Rental Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. We are recruiting for a rental administrator The Rental Administrator will be the first contact point for our business customers and Rental suppliers for all their in-life and post return Rental queries. The purpose of the role is to manage, resolve and delight our Business Customer on behalf of the company, by taking ownership for all requirements and mobility opportunities, monitoring, and owning progress of their individual...

Used Car Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a purchasing administrator to join our client on a long-term temporary assignment. Manage outbound and inbound customer and supplier contacts to resolve queries, negotiate objections, and ensure commercial viability Oversee vehicle return processes, ensuring timely invoicing and availability of vehicles for auction sale.Act as escalation point for internal finance invoicing and...

Regulatory Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a regulatory administrator to join our client on a long-term temporary assignment. The purpose of this role is to assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team. We receive approximately 500 emails daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal...