Case Advisor Manchester City Centre Hybrid working, min 2 days per month in the office Full-time, 35 hours per week On-going temporary contract which could lead to a permanent opportunity 15.08 per hour Office Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre. Duties will include: Handle customer complaints via phone and email, ensuring timely resolution and follow-up communication Arrange and lead initial enquiry meetings with customers Review, analyse and summarise complex case information Manage your own caseload, working closely with colleagues across the organisation Support customers by arranging and recording complaint calls where needed Follow safeguarding procedures to protect children and vulnerable adults Provide cover and assistance to team members as required Any other reasonable duties as may be assigned from time to time We are looking for candidates with: Experience of...

Case Advisor Manchester City Centre Hybrid working, min 2 days per month in the office Full-time, 35 hours per week On-going temporary contract which could lead to a permanent opportunity 17.29 per hour Office Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre. Duties will include: Handle customer complaints via phone and email, ensuring timely resolution and follow-up communication Arrange and lead initial enquiry meetings with customers Review, analyse and summarise complex case information Manage your own caseload, working closely with colleagues across the organisation Support customers by arranging and recording complaint calls where needed Follow safeguarding procedures to protect children and vulnerable adults Provide cover and assistance to team members as required Any other reasonable duties as may be assigned from time to time We are looking for candidates with: Experience of...

Our client Rochdale borough council is looking for a Children's Social Worker to join their Cared for Children's Team. Key Responsibilities: Responsible for a caseload of more complex cases, providing advice to other social workers in relation to their cases. Provide support to other social workers in the team who are less experienced and may also supervise students, trainees, PA's and support staff and volunteers. Participate in the planning / reviewing of cases. Develop and maintain effective relationships with service users, their families and carers. Provide advice and support and promote independence and early intervention, as necessary. Liaise with colleagues in own or other departments or external agencies to gather relevant information for assessment and care planning activities. Maintain and update case notes and other records to required ethical and quality standards. Write high quality reports as required and also where required give evidence in court in...

Our client Rochdale Borough Council, is looking for a Children's Social Worker to join their Cared for Children's team. Key Responsibilities: Responsible for a caseload of more complex cases, providing advice to other social workers in relation to their cases. Provide support to other social workers in the team who are less experienced and may also supervise students, trainees, PA's and support staff and volunteers. Participate in the planning / reviewing of cases. Develop and maintain effective relationships with service users, their families and carers. Provide advice and support and promote independence and early intervention, as necessary. Liaise with colleagues in own or other departments or external agencies to gather relevant information for assessment and care planning activities. Maintain and update case notes and other records to required ethical and quality standards. Write high quality reports as required and also where required give evidence in court in...